Banner for Motortradeteam

Motortradeteam Reviews 

352
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the staff and drivers for being exceptionally friendly, polite, knowledgeable, and professional when arriving to collect items. People note that the entire vehicle selling process is remarkably quick, smooth, and entirely hassle-free, featuring prompt payments transferred directly into bank accounts within minutes. Though some customers experienced issues, certain reviewers were not happy with unexpected price adjustments and valuation changes made during vehicle collections. Consumers specifically mentioned receiving lower cash offers than initially quoted or experiencing frustrating renegotiations when drivers finally arrived at their properties.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently polite,... See more

Service

Consumers find service to be positive, highlighting a smooth and hassle-free selling process from start to... See more

Price

Reviewers mention ambiguous feedback about price, as experiences vary significantly among consumers. While... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the entire process... See more

Payment

Reviewers highlight positive aspects of payment, consistently noting that funds are transferred immediately... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Initial contact thru website, very quick appraisal by telephone using photos sent. Picked up by Scott within 2 weeks, would’ve been quicker, I’d been available. Lovely fella, down to earth and unfa... See more

Company replied

Rated 5 out of 5 stars

from my initial on line contact and subsequent calls, the same day from Sarah, it has been a really first class service. I had the pleasure in meeting Aaron today, who called to collect the bike.... See more

Rated 5 out of 5 stars

Today I had the pleasure of Aaron collecting my motorcycle. To say he was brilliant would be an understatement. This is all due to me buying a bike that I was unfortunately scammed on from Facebo... See more

Rated 5 out of 5 stars

Very efficient service. Thanks to Sarah for dealing with my enquiry and to Aaron who came to collect the bike. The collection process was just as described with payments and forms processed within... See more


Company details

  1. Used Motorcycle Dealer
  2. Motorcycle Dealer
  3. Motorcycle Shop

Written by the company

Have you got an old motorcycle collecting dust in the garage? Whether it’s brand new, broken, needs some TLC, or has failed its MOT, we’re here to buy it—quickly and hassle-free 🏍️💰 Selling your bike is as easy as 1-2-3: 1️⃣ Fill out our online form or give us a call. 2️⃣ Get a fair offer and schedule your free collection. 3️⃣ Get paid—fast and securely. No stress, no hidden fees—just a simple, straightforward way to sell your motorbike 🚀


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(352)

147 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They are asking your motorbike for a…

They are asking your motorbike for a garbage price.Recommand to all do not visit this website.find local garage or something to sell your motorbike.

June 30, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Ravi,
You’re absolutely right—trade prices are usually lower than private sale prices. That’s just how the motor trade rolls.

We took a good look at your case, and honestly, asking top money for a 125cc scooter with more miles than most family cars is always going to be a hard sell—for us or any other buyer.

That said, if someone does offer you what you’re after—grab it with both hands and send them our way, we’d love to meet them!

All the best with the sale,
– The Motor Trade Team

Rated 5 out of 5 stars

An easy transaction

An easy transaction from start to finish. The price I got for the bike was ok. Aaron and Sarah were very honest and helpful. Aaron in particular made the collection very slick.

June 28, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning John,

Thank you for writing us this positive review. We're always glad to hear that our team were able to provide a smooth and honest service from start to finish. I'll be glad to pass on your kind words to Aaron!

Best wishes,
Aimee

Rated 4 out of 5 stars

Friendly staff

Aaron rang and arranged a time to collect to suit me came as arranged
Great knowledge very helpful and honest throughout
Money transferred and ownership before he took the bike
Would recommend to anyone who is thinking of selling their bike to ring these first
Thanks for everything

June 27, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Janette,

Thank you for this positive review. We're thrilled to hear that you were satisfied with the collection process – it's always important to us to ensure that the money is transferred prior to the loading of the bike for so many reasons, so it's wonderful to hear that Aaron hit the mark once again.

Best wishes,
Aimee

Rated 5 out of 5 stars

Sold my Yamaha 650 Drag Star

Aaron came today as arranged. Lovely bloke, very knowledgeable as you would expect. Knew all about my bike. Turned out to be an American import and had had a respray. Had to drop a little on the price, but very happy with the transaction.

June 6, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning, Christopher,

Thank you for leaving us this positive review. We're thrilled to hear that Aaron was able to provide a friendly collection service, and while we're sorry to hear that the price did drop upon his arrival, we're glad to know that you were unperturbed by this.

Best wishes from the team,
Aimee

Rated 5 out of 5 stars

Great, quick service, very knowledgeable

From the first enquiry they were straight shooting and realistic with me, no sugar coating just straight to the point and honest about price etc.
James on the phone was helpful as my first point of contact, and Aaron (Scouse) who collected the bikes was exceptional, helpful, understanding and fair. He even waited patiently while we ensured funds had cleared into our account. Fantastic experience start to finish. A joy to deal with. Highly recommended.

June 5, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Chris,

Thank you for leaving us this positive review. We're always thrilled to hear that the team were able to provide a friendly and professional selling experience from start to finish! I'll be very happy to pass on your kind words to both James and Aaron.

Best wishes,
Aimee

Rated 5 out of 5 stars

Selling and then collecting my bike …

From contacting the company to them coming to collect my bikes very happy. Gave me a fare price.
Steve the pickup driver was very cheerful and helpful and made the process easier than I thougt it would be

June 4, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Michele,

Thank you for leaving us this positive review. We're thrilled to hear that you found our pricing fair and that Steve was able to provide a friendly and simple collections process for you.

Best wishes,
Aimee

Rated 1 out of 5 stars

Waste of time and patience.

Filled out the enquiry form online and sent photos.

Then had to repeat the process when someone got in contact a few days later.
Low offer but that's to be expected.

My issue is, I answered all their questions but when it came to my questions, they were ignored or hours later I would get, I'll have to get back to you.

I asked confirmation on collection for two consecutive days with no joy and on the day that I ask due to my availability, I get a call asking would the following day be okay.
Apparently their drivers have been trying to contact me, phone calls, texts but no reply.

Lies. No one had contacted me via phone, text or email.

June 4, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Stephen,
I've looked into your case thoroughly, and while we're genuinely sorry for the lack of clear communication and the inconvenience caused, we want to be upfront: there wasn’t much more we could’ve done differently in this situation.

We aim to collect all bikes within 48 hours of agreement. However, with lower-value scooters like yours, it’s not economically viable to send a driver on a dedicated route. We always wait for a planned route that passes through your area — which is exactly what we were doing. It’s not perfect, we know, but it’s how we keep things efficient and fair for all our customers.

When Sarah called to arrange a collection for Friday, we were more than happy to work around your schedule. Unfortunately, you declined without offering an alternative time, which makes it a bit tricky to help.

We’re always open to finding solutions, but it takes two to make it work.

Best regards,
The Motor Trade Team

Rated 5 out of 5 stars

I fine service very professional kept…

I fine service very professional kept me informed and collected my bike when there said there would many thanks.

May 28, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Andrew,

Thank you for leaving us this positive review. We're glad to hear that the team provided a professional and punctual service.

Best wishes,
Aimee

Rated 5 out of 5 stars

Contacted Motortradeteam to try and get…

Contacted Motortradeteam to try and get shut of my bike that i didn't have the time or money to get back on the road, the only down side that i had was if being picky they were a bit slow in returning any messages (only dealt with via messaging) they did reply saying that they were interested in buying my bike and requested photos which were sent and they returned with an offer which i excepted and date for collection arranged.
The driver called Steve turned up early as i informed them i had to go out by a certain time, he was very friendly and was more than happy to talk in general with me and i didn't feel rushed or pressured at any time, all paper work was dealt with there and then and money was handed over to me at the agreed price.
All straight forward and stress free.
Cheers Steve for a relaxed and stress free exchange a credit to your boss.
Would honestly recommend them at any time.

May 14, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Mark,

Thanks so much for the kind words and honest feedback — really glad we could help you out and make the process smooth and stress-free. Again, I'm sorry for the slight delay in getting back to you. We’ll definitely work on that!

Big shoutout to Steve — we’ll make sure he sees your message, he'll be chuffed.

Many thanks,
Aimee

Rated 5 out of 5 stars

No messing about just easy got quote …

No messing about just easy got quote driver came and picked up the bike money there and then very happy with the service 😀

May 14, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Paul,

Thank you for this positive review. We're thrilled to hear that the team were able to provide a quick and easy service for you.

Best of wishes,
Aimee

Rated 5 out of 5 stars

Great experience

Simple, straightforward transaction. Offer made over the phone, agreed on the price, chap came to pick up the bike, very courteous. A pleasure to deal with. I was expecting when he arrived that there would be some haggling, but no, paid what was agreed. Thank you

May 6, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi,

Thank you for the positive review! We’re delighted to hear that Scott delivered yet another top-notch service. We pride ourselves on sticking to our word—so as long as everything’s as described, there’s no haggling. What we offer is exactly what you get.

Best wishes,
Aimee

Rated 5 out of 5 stars

Efficient Payment and Collection

Scott made early contact and arrived during the agreed time period. He made this an exceptionally smooth and pleasant transaction, helping with the online change of ownership as well.

May 9, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Mark,

Thank you for the great review! We're so pleased to hear that Scott provided a prompt, smooth, and friendly collection experience from start to finish. Making the process as easy and enjoyable as possible is always our goal, so it's fantastic to know we delivered on that for you.

Best wishes,
Aimee

Rated 5 out of 5 stars

Great customer service

Great customer service, good chat with the guy scoot, quick and easy service. Super reliable.

May 9, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Ben,

Thank you for the review. We're thrilled to hear that Scott was able to provide a quick and friendly collection service.

Best wishes,
Aimee

Rated 5 out of 5 stars

Scott came to collect my bike today


Scott came to collect my bike today. Great price and quick collection great service

May 8, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Alicia,

Thank you for your review. As a trade company, it's always wonderful to hear that you felt our pricing was fair – the quick collection is an added bonus!

Best wishes,
Aimee

Rated 4 out of 5 stars

Everything was very smooth

Everything was very smooth

May 8, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Murray,

Thank you for the positive review. We're always glad to hear that the sale went smoothly!

Best wishes,
Aimee

Rated 5 out of 5 stars

Scott: Exceeding expectations.

Scott was exceedingly helpful, I explained that I’d needed to walk 40 minutes to reach the destination of where my vehicle was to be picked up from. Scott kindly offered to pick me up to take me to the vehicles location. Scott then asked for all relevant information about the vehicle and asked for all necessary documentation and once finished offered again to drop me back home. Scott was friendly, polite, fast and efficient.

May 8, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning James,

Thank you so much for taking the time to leave us such a wonderful review. We're absolutely delighted to hear that Scott went above and beyond for you—it's the kind of service we strive for every day, but this one takes the cake. I'll be sure to share your kind words with both Scott and the boss; they'll be thrilled to hear them.

Wishing you all the very best,
Aimee

Rated 1 out of 5 stars

Doesn't know what she is doing!

Booked in for collection after negotiated a deal. Said collection would be after 4pm, I get a phone call in the morning at 730 saying he could collect at 9am, so I shuffled things round at work to get back for 9. He rang back a few minutes later saying, another customer has confirmed and the office would get in contact with me to arrange the time.
I spoke to the office and they said they will speak to the driver and call back, they did but with no update.
I get a text to call the office, which I did, to be told the person I done the deal with doesn't know what she is doing and offered me too much, they came up with a new offer £900 less.
Looking through these reviews it's not the first time they have done this. Thought it was too good to be true.

May 8, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Hi Ben,

Thanks for taking the time to leave your feedback—we’re sorry things didn’t go as smoothly as they should have.

We do aim to be as flexible as possible with collection times, but in this case, there was clearly some miscommunication. That’s on us, and we’ve already spoken with the team to make sure we’re more aligned moving forward.

As for the pricing issue—this was down to a genuine error in the valuation process. We totally understand how frustrating that must have been. It’s not something that happens often, and we’ve made sure it’s been addressed internally so it doesn’t happen again.
We wish you the best with your sale, and we’re sorry we couldn’t make it work this time.

– The Motor Trade Team

Rated 1 out of 5 stars

usless

agreed a time to come collect bike they never did called them they said they'd call me back in a minute they never did cant get in touch with them tall now ducking calls

May 2, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Morgan,

We do collect bikes without a V5C, but it’s always on a case-by-case basis — and in this instance, something just didn’t sit right with the team. If that wasn’t made clear, then we’ll hold our hands up and apologise for the miscommunication.

We’re usually pretty good at keeping people in the loop, so if you were left hanging, that’s on us — and again, we apologise for that.

All the best,
The Motor Trade Team

Rated 5 out of 5 stars

Sold my first bike on here and Scott…

Sold my first bike on here and Scott came to collect it and he was amazing, such a lovely guy and even helped me out to make sure i don’t make the same mistake next time for when I get my car :) what a great guy he went above and beyond. Even on one of the hottest days of the year he was so professional and such a sound guy. Thank you all, Megan :)

May 2, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Megan,

Thank you for taking the time to leave us this positive review. We're always thrilled to hear that our team are going above and beyond, even under the scorching sun 🌞

I'll be sure to pass on your kind words to Scott.

Best wishes,
Aimee

Rated 5 out of 5 stars

Highly recommended for quick sell of motorbike

Just sold my beloved bike. Great communication from start to finish, i was contacted pretty straight away after filling the online form and the bike was collected the next day. I was informed in advance about collection time and the process was very smooth. Scott who collected my bike was very informative and friendly. I can highly recommend motortradeteam if you are looking for a quick sell of your bike.

April 23, 2025
Unprompted review
Motortradeteam logo

Reply from Motortradeteam

Good morning Sylwia,

Thank you for leaving us this stellar review and for the wonderful handover photo! We're always glad to hear that Scott and the team were able to make the decision to sell your beloved bike that little bit easier.

Make sure you keep an eye on our socials, as we'll be posting the photo soon with your amazing review.

Best wishes,
Aimee

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look