Had a shocking experience with the previous owners. No customer service and faulty goods. HOWEVER new owners have now taken over and they actively contacted me to resolve the issue. It was prompt and... See more
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I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... See more
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... See more
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... See more
Company details
Written by the company
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Contact info
Warrington, United Kingdom
- www.motox1-atv.co.uk
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Excellent little bike
Excellent little bike! Our daughter who is 10 has just started riding and this is perfect!!
I bought 2 bikes on 28th July and its…
I bought 2 bikes on 28th July and its now the 9th of August I have emailed them 5 times for a date for delivery not once have they replied no telephone number to call i paid £650.00 for them straight away so think a reply to my emails would of been nice so still don't know whats happening so going to telephone my credit card to see what I can do
11 days since order
11 days since order, several emails and a voicemail and no confirmation of order shipped. Website advises 14 days from order to receive goods and 24 hours turnaround to respond to email. No update on anything.
Perfect size bike
Perfect size bike. Came before Christmas, exactly what I was looking for. Would definitely recommend
I would like to say thank you so much…
I would like to say thank you so much for my revvi electric bike . My grandson is 3 years old and loves it so much . It’s an excellent company to purchase from will be ordering in the future. Thanks again.

Reply from MotoX1 Motocross ATV
One happy kid.
Ordered the bike on the 30th November. Had a message the same day to my surprise to say it was being dispatched and had a delivery date. A day later I had a message with my parcel reference and a date for the 1st December. Adam messaged me the next day checking in, which is nice to see as you don’t get may companies doing this. I had a follow up message today 25th December checking if my child enjoyed their gift. I’m glad to say my child was nearly in tears when he opened it this morning and this made his Christmas by receiving this as he can now join his friends who all had a REVVI bike for Christmas. I would like to thank Adam and the team at REVVI for all their hard work and communication throughout. I will be recommending and buying again from them.

Reply from MotoX1 Motocross ATV
Can’t thank Adam enough for all the…
Can’t thank Adam enough for all the support I’ve had about my order. great patience and understanding . Will definitely be sharing my experience with other mums about my product purchased.

Reply from MotoX1 Motocross ATV
**AMAZING SERVICE**absolutely thrilled…
**AMAZING SERVICE**absolutely thrilled to have the revvi bike we ordered on time
as promised. I was a little apprehensive about receiving this on time but from the moment I chased I had a reply and reassurance it would be here. Adam
sent me updates via text including a follow up to ensure I had the bike. One very happy customer and extra happy boy on Christmas Day. Thank you

Reply from MotoX1 Motocross ATV
Above and beyond
Long wait as expected with it being so close to Christmas but the updates were constant and reassuring, then once shipped took less than 3 days to arrive after arrival also received a follow up text which was a lovely touch at what I know is a really busy period for anybody in retail thank you again and have a lovely christmas

Reply from MotoX1 Motocross ATV
Brilliant service
Brilliant service, very happy with the kids electric balance bike I’m sure my son will be too, thank you 😀

Reply from MotoX1 Motocross ATV
Amazing there was a long wait but I was…
Amazing there was a long wait but I was reassured and they kept in touch honestly can't be more grateful for the customer service I was given ...went above to help me track where my parcel was after it had been delivered and had been left with a neighbour.. actually not there job that would have been the delivery service anyway long story short it was delivered and I am going to have a very happy boy Christmas

Reply from MotoX1 Motocross ATV
Bike scratched
I order the pink quad bike. They said was out of stock got the option of a full refund or another colour. Didn't get any information on when it was going to arrive. When it did arrive it was all scratched and didn't gey the option of sending it back jist gave me £35 refund considering I payed £400 for it. Only then after this review I got a email saying I could send it back after it was built. The company was quick at replying to me about the problem.

Reply from MotoX1 Motocross ATV
Top service
Top service, highly recommended had no problems whatsoever .
Don’t always listen to bad reviews, positive experience from Motox1 motocross ATV
After an initial cancellation of order, I was gutted however. Cancelled for the right reason whilst issues with stock was being sorted. From the minute I re ordered I was kept updated. Quick responses to my emails. And updates via text once dispatched was delivered next day. Great service after reading a few negatives reviews I was apprehensive but all went well and I’m going to have one happy boy on Christmas Day on his new Revvi 😊
Brilliant service!!
Brilliant service!!! Definitely recommend!
We ordered a kids quad for my sons Christmas present and we are made up with it.
Adam was so easy to communicate with and helped us find the perfect quad. The delivery was really quick and the quad is AMAZING we are so excited to see his face on Christmas morning!!!

Reply from MotoX1 Motocross ATV
Don’t order from here lol I orderd last…
Don’t order from here lol I orderd last year for Xmas still no revvi at my door scammers just sent me a email to get something else in time for Xmas yeah fell for it once not again hope you liked my reply scammers 😂😂😂 oh and didn’t get a refund either 😂😂😂 as for your reply please don’t chat crap to me the bank has no clue off any money going in my bank nor was it a credit card like you say on txt your full of crap be all end all am not hard up for it keep it but don’t spread your lies round me

Reply from MotoX1 Motocross ATV
Brilliant service. Highly recommended
Brilliant service, highly recommended thanks we are made up. I purchased the revvi balance bike from these guys the quality is very good and it came well packaged I will definitely be recommending and returning in the future. Thanks again
Scam company
Highly NOT recommended! I purchased Revvi 16 bundle , and the bike was never delivered! I contacted them by email asking fir any update regarding delivery they replied me back that the cancelled the order because they have delivery issues . The pint is that if I would not send them an email asking for details they would never contact me to let me know that they have issues with the Dleivery company ! After I asked for refund , they assured me that I will get the refund in 2/3 days , I got the refund after 8 days! If you check other comments from august , you will see that a lot of people had similar situation as me.
Don’t wats your time and money with this company!

Reply from MotoX1 Motocross ATV
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