I am re writing my review after motox1 have been in touch and fully resolved my issue. The customer service was great and got it all sorted out within a good time frame, which I am glad about as my so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I preordered the 24inch revvi and I can’t fault the service at all, delivered before the delivery date and kept me inform all the way. The only thing is that when I order the 24inch new revvi is was o... See more
Had a very positive experience don’t listen to all the bad reviews they are usually just angry people who cannot understand that things happen in life and that we are not robots! My son loves his elec... See more
After an initial cancellation of order, I was gutted however. Cancelled for the right reason whilst issues with stock was being sorted. From the minute I re ordered I was kept updated. Quick responses... See more
Company details
Written by the company
Viewing and Collecton on Appointment Established in 2014 MotoX1 has quickly grown to be one of the largest manufacturers and suppliers of motocross based products ranging from mini 49cc pocket bikes up to 250cc Dirtbikes/Pitbikes/Quad bikes within the UK, our aim is to supply the highest quality off road products at highly competitive prices!
Contact info
Warrington, United Kingdom
- www.motox1-atv.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
If I could give 0 stars I would
If I could give 0 stars I would! Bike came broken, no reply on emails & phone line apparently down so it says on the website. Ruined a 6year olds Christmas. Do not buy from this company!
Purchase a quad and the day before…
Purchase a quad and the day before delivery was due it was canceled no I have to try find another quad by Wed for a birthday gift
Quad faulty and not work my son been…
Quad faulty and not work my son been out on it 3/4 times and just stopped been sending emails and receiving no answers. Been trying to find a phone number and none available. Really wouldn’t recommend this company. Very upset little boy and left out off pocket for a quad that doesn’t work. Also payed for an extra 6 month warranty which also cost £50 on top off the price.
Small claims judged in my favour
So disappointed. Bike faulty, no drive and fluid leaking from gearbox. No reply to emails or messages.
Left with really upset little boy at Christmas and a huge hole in my finances. From the posts online I think I am just one of many customers.
Filed claim in smalls court company did not contest so judgment made in my favour.
They did not refund.
SCAM COMPANY. STEAL YOUR MONEY
A few problems to list really, Bike came with plastics scratched through stickers too etc. the bike is bogging out due to a dirty carb! I’m a mechanic by trade so I know what I’m doing and what concerned me the most is the brake discs are warped, no amount of customisation with the pins will stop them from scraping.
Bike wrong colour also. And came without tool kit! Box was damaged upon delivery too! This is meant to be brand new! I’ve tried contacting customer service a few times and I understand it is Christmas but it’s been a while now and I’ve no reply but when contacting to enquire about a purchase they replied the same day.
I suppose this is what happens when you purchase cheap Chinese made bikes. It’s a shame really as I thought I got a bargain
Update 1st February!!! After numerous, and I mean numerous attempts at trying to contact this company it has resorted me contacting a solicitor who has gone ahead with the application at the small claims court due to them not replying. DO NOT USE THIS COMPANY AS THEY ARE A SCAM COMPANY WHO DROP SHIP FAULTY PRODUCTS AND DONT HONOR THE SATISFACTORY OR SAFE PRODUCT.
Ordered a kdx50cc for my sons birthday…
Ordered a kdx50cc for my sons birthday which is 20th december. Placed my order on the 13th november on pre order for the 7th december. Apparantly it was shipped on the 15th december and showing as delivery fullfilled on the 18th december. Ive not received the bike and the postcode they have put on the delivery doesnt even exist as was going to drive there to see if its been delivered to wrong address. I received a message on friday 15th to confirm my delivery address which i did then every time i message the number now no reply. Ive left 3 voicemails no response and 11 emails with no reply. I understand they are busy due to christmas but that doesnt help me when they just ignire me. My son now has nothing to open on his 8th birthday thanks to motox1. I cant even give him his xmas presents for his birthday and the bike for xmas as i dont even know if it will be here by then. Also no tracking number or even a name of delivery company who is supposed to be dwlivering it to me. I hope they can see this and get in touch with me via phone. If this gets sorted asap then i will improve my rating but as it stands im not very happy at all understandably
Mini motorbike
Yes it was okay, but I do think you need more information on shipping and they got the colour wrong. They had no blue left so we ordered green and got orange but once they received shipping it all went smoothly
Not kept in touch with me and I’ve…
Not kept in touch with me and I’ve ordered 2 dirt bikes ~ worrying they won’t come
Quick response to questions
Starting to worry about my bike getting…
Starting to worry about my bike getting delivered in time for Xmas. Waiting on email. Will update

Reply from MotoX1 Motocross ATV
12 inch pink Revvi
I have ordered a 12 inch pink Revvi bike for my daughter and she absolutely loved it. Ended up upgrading it for her and she loved it even more! Definitely a great buy for young kids wanting to ride bikes!!

Reply from MotoX1 Motocross ATV
Quad arrived quickly and it was…
Quad arrived quickly and it was delivered well packaged. Informed throughout from when purchased to delivery.
Highly recommend
Ordered a revvi 16
Ordered a revvi 16. To be honest I can't fault the guys/ladies at motox1.
Order came within a week of ordering,
Was updated with order processing and delivery information.
Can't say on how the bike performs as it will be put away until my daughters birthday.
Battery charges fine.
Big thanks to the team at Motox1
Really great and fast easy process of…
Really great and fast easy process of ordering the product
Ordered my boy a mini Moto hear nothing…
Ordered my boy a mini Moto hear nothing back since October email them and had no reply. I hope this site isn't a scam. I reviewed 1 star but if I get my boys bike B4 Xmas I will change my review,till then I'm not happy

Reply from MotoX1 Motocross ATV
very helpful .
Easy to order and quick delivery.
Haven’t received any confirmation or…
Haven’t received any confirmation or delivery date, trued to call but said wait 14days, it’s been 12 and this is the 3rd review I’ve been sent so thought I would answer

Reply from MotoX1 Motocross ATV
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







