Mountain Goat Tours Reviews 61

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, engaging commentary, and friendly demeanor, which significantly enhanced their tours. Many people highlight the convenience of visiting scenic locations and historical sites without the hassle of driving themselves, appreciating the well-planned itineraries and numerous stops for photos and comfort breaks. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, from prompt pickups to smooth navigation of routes. However, some customers mentioned that one driver was excessively talkative, while others found it difficult to locate the bus stop due to a lack of clear signage.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their knowledge, kindness, and... See more

Location

Clients share positive opinions on location, appreciating the opportunity to discover beautiful landscapes... See more

Holidays

Customers consistently note positive experiences with holidays. Many reviewers describe their tours as... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the well-planned and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a lovely day in Yorkshire Dales with Mountain Goat Tours. John was the guide-driver and made the experience wonderful. He was very knowledgeable, kind and attentive. Even though it was a long day,... See more

Rated 5 out of 5 stars

Fantastic tours experience! We did the North York Moors Tour on one day, and the All Creatures Great and Small Tour the next, both with Trevor. Absolutely enjoyed the commentary and views, and it was... See more

Company replied

Rated 5 out of 5 stars

My husband and I had a brilliant time on the All Creatures Great and Small tour. Mark our tour guide was brilliant, he is so knowledable about Yorkshire and we saw places we had never seen before. The... See more

Rated 5 out of 5 stars

Our 10 lakes tour was brilliant. Our driver Derek was amazing, he was so knowledgeable and kept us all entertained, he had a great sense of humour. We would definitely use mountain goat tours again.


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61 reviews

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Rated 5 out of 5 stars

fabulous day out

Our tour guy Steve was so full of historical and entertaining facts. We are familiar with the Lakes but learned things we didn't know! We thought the day was very good value and a lot was packed into our trip. Excellent day despite a couple of planned road closures, which meant a small change of the route! I would definitely recommend booking and we will be coming back for more.

February 24, 2026
Unprompted review
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Reply from Mountain Goat Tours

Thank you Ruth for your kind review and recommendation! We are delighted to hear about your great time on tour with our driver guide Steve, of whom will be thrilled to hear that his knowledge and facts has been memorable for yourself. We hope to welcome you on another Mountain Goat tour in the near future!

Rated 5 out of 5 stars

Day tour of the lakes taking in…

Day tour of the lakes taking in Hawkshead, Bowness and a Windermere cruise. Paul was our tour guide, giving background and making the places come alive with his interesting facts and stories, he was the perfect tour guide making the day very enjoyable and memorable.

December 2, 2025
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your lovely review Andrew! Paul will be delighted to hear you positive feedback and his influence on creating a core memory!

Rated 5 out of 5 stars

Had a fabulous trip on the Mountain…

Had a fabulous trip on the Mountain Goat on 2.10.25 in the Lake District. Our tour guide was Lisa who was enthralling with the tale of the Beauty of the Lakes from the Fish Inn.
I was intrigued!
Would highly recommend this tour as these buses can go where a coach cannot !
Well done Ellen Smith Tours for ensuring we went on this tour on our Sailing, Dreaming and Steaming Tour!

October 2, 2025
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your kind review and recommendation Karen! Lisa will be delighted to hear how her tales have made your trip that much more memorable. We hope to welcome you on another Mountain Goat tour very soon.

Rated 5 out of 5 stars

Yorkeshire Dales Delight

Great Guide. Knew so much about the Yorkeshire Dales Mark H. Such an enjoyable day. Lunch at beautiful Bolton Castle and stunning views of waterfalls and James Herriot Country.

July 16, 2025
Unprompted review
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Reply from Mountain Goat Tours

Thank you for your review Elizabeth, we are very happy to hear on your enjoyable day, the waterfall really is stunning! We would love to see you on another tour in the future.

Rated 5 out of 5 stars

10 Lakes tour

Went on the 10 Lakes tour. We had a wonderful day, fantastic scenery. Well organised tour. Plenty of stops.
Patrick was our driver, knowledgeable about the lakes, even quoted some Wordsworth poetry. Good sense of humour. Glad there are only 16 people on the tour.
Unforeseen road block, but Patrick just took it in his stride and soon had us back on track. We were not rushed at any of the stops. I would definitely recommend Mountain Goat Tours.
Elliott in the office, is very nice. Does a great job. Has a great sense of humour.
I’ll definitely be going on another tour.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

A fantastic day

Just returned from a fantastic One day tour of the Lake District with Mountain Goat from Manchester. The weather was perfect, and the scenery—absolutely stunning! Our driver-guide, David, was wonderful—super knowledgeable, calm, and incredibly patient. Tour guides are expected to be chatty, but his composed and thoughtful style made the experience even better.
The vehicle was also in great condition and the seats super comfortable.

We had ample time for family photos, and the highlight was definitely the Lakeside and Haverthwaite steam railway—magical! A bit more time for a short hike or trail would’ve made it even better. But overall, an amazing experience. Highly recommend!

July 6, 2025
Rated 5 out of 5 stars

6 lakes tour...

Myself & Mrs P went on the 6 lakes tour with Tim. Great sense of humour, knowledgeable & funny. Plenty to see & well planned. Highly recommended. Tim loves his job & its shines through. Take the tour...you won't be dissapointed.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

My mum came on holidays from Mauritius…

My mum came on holidays from Mauritius - its the appropriate and more secure way to make an elderly person visit the lake district with its beautiful scenery and the english heritage. Our bus and tour guide was really amazing made us see most of it although the weather was playing up from time to time. We had a great family time.

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

North Wales amazing journey

We've had an amazing journey to Norh Wales! Thank you! Scott is a wonderful guide, inexhaustible about Wales and the area with a liverpuldian sense of humor!
Unforgettable !
Looking forward to another trip with you!

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great Virgin Experience Tour

We were gifted a Virgin Experience so I’m not sure what the title of this tour is.
We were picked up promptly in Liverpool for a tour of the Lake District. We visited Lake Windermere where we enjoyed the trip on a boat, followed by a steam train ride. We were then picked up again, at the station by our driver/guide, Dave.
Dave was friendly and knowledgeable and gave us plenty of stops for photos and comfort breaks. The trip is suitable for all abilities, as the minibus was parked close to amenities but those who wished to, could walk a little further.
A very enjoyable experience, (and even though it rained heavily at home, the weather in The Lakes was great for us, being warm and dry.)
Thanks Dave and the Mountain Goat team.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Mike & Maggie Shrive

From the moment we met up with our driver/guide Paul,we were highly impressed by his knowledge, professionalism, friendly banter and explanation of the day's schedule. This lead to making the whole 10 hour day even more enjoyable. We highly recommend mountain goat tours to any potential customers and expect to use their services in the future.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Lake district tour with Marc

Lake district tour with Marc . Such a lovely day out totally enhanced by Marc's professional and warm manner. Absolutely no hitches, plenty of time at all our stops, boat trip was lovely as was steam train ride. Very comfortable coach. Do not miss out on this when you visit Liverpool.
Nora and Vincent

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great day with Mountain Goat Tours

Visiting the Lake District our small group had the ten lake tour which was a full day in May. We really got to see alot & our driver, Tim, was such a bonus as he was so knowledgeable & humorous, our day was brilliant. Thankfully the day had great weather too but Tim went out of his way to give us a good experience & clearly he was passionate about this beautiful area. Thanks Mountain Goat Tours & Tim our driver.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mountain goat ten lake tour

We booked with mountain goat for the ten lake tour, it was a great day out and Tim our driver, explained everything before we started, and traveling to different destinations told us what we needed to know, this was our second trip with mountain goat and thoroughly recommend it.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

George Walls

My name is George Walls and on Sunday, 27th April, 2025, my Wife, Elizabeth and I, treated our son, Andrew, to a Full Day: Ten Lakes Spectacular trip which formed part of his 40th Birthday surprise.
We would like to thank your Company for a wonderful day.
Would you please forward our thanks to our Driver for the day, Peter Fox.
Peter was an excellent Tour Guide and helped to make the experience even more enjoyable.
He was very courteous, thoughtful and knowledgeable.
Rest assured, that we are intending to replicate the trip sometime in the future, or one similar.
Please feel free to use this endorsement in part or in full, for any Review you wish to use it for.
Once again, thank you from the Walls Family.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing day trip

My husband and I had a great time during the Day trip. Tim is very friendly and extremely knowledgable. He explained the history of each place in detail. He also went extra mile such as suggesting best places to take pictures and take photo for us. We had a fantastic time and would absolutely recommend the trip with Tim as a guide and a safe driver.Thank you Tim you make our day is an unmemorable day is our life.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

10 lakes tour

My wife me and two friends did the 10 lakes tour last Friday with Tony as our driver/tour guide it was one of the best tours we have taken in a long time I have been coming to the lakes for 50 years and was shown thinks I had not seen before

December 6, 2024
Unprompted review
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Reply from Mountain Goat Tours

Hello Robert,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable experience on the 10 Lakes tour with Tony. We truly appreciate your feedback and look forward to welcoming you on another tour soon!

Best Wishes,
Mountain Goat

Rated 4 out of 5 stars

North Yorkshire moors and Whitby day tour from York

A great day out full of beautiful scenery on top of the North Yorkshire Moors and charming villages. Whitby is a lovely place full of character and fresh fish and chips. Plenty to see and Jet jewellery shops in the old town. Steep steps down from the old Abbey ruins but spectacular views from the top of the coastline. John P ? gave us a commentary all the way with fascinating facts on history and geography and humorous stories. No steam train as too late in the year unfortunately. Definitely recommend this trip and company as have been on tours with them in the Lake District

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Today has been the very best day for…

Today has been the very best day for many years. I have seen the most amazing views, and met the most wonderful people. Tony (Steve Harvey lookalike!) was an absolute gem as our driver. Thank you so much for making the whole day entertaining and interesting. I can't wait to do it all again in summer!

November 4, 2024
Unprompted review

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