Mountain Goat Tours Reviews 70

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, professionalism, and engaging commentary, which greatly enhances the tours. People frequently highlight the excellent service, noting the well-planned itineraries and the ability of guides to adapt to unforeseen circumstances like road closures, ensuring a smooth and enjoyable experience. Many found the tours to be a perfect way to explore beautiful locations and learn about local history and culture. A few other people also felt that some guides were overly talkative, repeating information or sharing unrelated details. However, the general sentiment remains highly positive, with many customers expressing their intention to use the company's services again for future trips.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff. Customers frequently praise tour guides and... See more

Location

Reviewers highlight positive aspects of location, praising the spectacular scenery of the Yorkshire Dales,... See more

Holidays

Users describe positive interactions with holidays. Customers consistently report having an amazing and... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the well-planned and perfectly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had an excellent tour guide in Graham. His depth of knowledge about the history and landscape of the Yorkshire Dales was readily apparent. Despite some unanticipated road closures, Graham was abl... See more

Company replied

Rated 5 out of 5 stars

Fantastic tours experience! We did the North York Moors Tour on one day, and the All Creatures Great and Small Tour the next, both with Trevor. Absolutely enjoyed the commentary and views, and it was... See more

Company replied

Rated 5 out of 5 stars

My husband and I had a brilliant time on the All Creatures Great and Small tour. Mark our tour guide was brilliant, he is so knowledable about Yorkshire and we saw places we had never seen before. The... See more

Company replied

Rated 5 out of 5 stars

From the moment we met up with our driver/guide Paul,we were highly impressed by his knowledge, professionalism, friendly banter and explanation of the day's schedule. This lead to making the whole 10... See more


Company details

  1. Sightseeing Tour Agency
  2. Minibus Taxi Service
  3. Tour Agency
  4. Tour Operator
  5. Travel Agency

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lake district tour with Marc

Lake district tour with Marc . Such a lovely day out totally enhanced by Marc's professional and warm manner. Absolutely no hitches, plenty of time at all our stops, boat trip was lovely as was steam train ride. Very comfortable coach. Do not miss out on this when you visit Liverpool.
Nora and Vincent

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great day with Mountain Goat Tours

Visiting the Lake District our small group had the ten lake tour which was a full day in May. We really got to see alot & our driver, Tim, was such a bonus as he was so knowledgeable & humorous, our day was brilliant. Thankfully the day had great weather too but Tim went out of his way to give us a good experience & clearly he was passionate about this beautiful area. Thanks Mountain Goat Tours & Tim our driver.

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Mountain goat ten lake tour

We booked with mountain goat for the ten lake tour, it was a great day out and Tim our driver, explained everything before we started, and traveling to different destinations told us what we needed to know, this was our second trip with mountain goat and thoroughly recommend it.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

George Walls

My name is George Walls and on Sunday, 27th April, 2025, my Wife, Elizabeth and I, treated our son, Andrew, to a Full Day: Ten Lakes Spectacular trip which formed part of his 40th Birthday surprise.
We would like to thank your Company for a wonderful day.
Would you please forward our thanks to our Driver for the day, Peter Fox.
Peter was an excellent Tour Guide and helped to make the experience even more enjoyable.
He was very courteous, thoughtful and knowledgeable.
Rest assured, that we are intending to replicate the trip sometime in the future, or one similar.
Please feel free to use this endorsement in part or in full, for any Review you wish to use it for.
Once again, thank you from the Walls Family.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing day trip

My husband and I had a great time during the Day trip. Tim is very friendly and extremely knowledgable. He explained the history of each place in detail. He also went extra mile such as suggesting best places to take pictures and take photo for us. We had a fantastic time and would absolutely recommend the trip with Tim as a guide and a safe driver.Thank you Tim you make our day is an unmemorable day is our life.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

10 lakes tour

My wife me and two friends did the 10 lakes tour last Friday with Tony as our driver/tour guide it was one of the best tours we have taken in a long time I have been coming to the lakes for 50 years and was shown thinks I had not seen before

December 6, 2024
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hello Robert,
Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable experience on the 10 Lakes tour with Tony. We truly appreciate your feedback and look forward to welcoming you on another tour soon!

Best Wishes,
Mountain Goat

Rated 4 out of 5 stars

North Yorkshire moors and Whitby day tour from York

A great day out full of beautiful scenery on top of the North Yorkshire Moors and charming villages. Whitby is a lovely place full of character and fresh fish and chips. Plenty to see and Jet jewellery shops in the old town. Steep steps down from the old Abbey ruins but spectacular views from the top of the coastline. John P ? gave us a commentary all the way with fascinating facts on history and geography and humorous stories. No steam train as too late in the year unfortunately. Definitely recommend this trip and company as have been on tours with them in the Lake District

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

Today has been the very best day for…

Today has been the very best day for many years. I have seen the most amazing views, and met the most wonderful people. Tony (Steve Harvey lookalike!) was an absolute gem as our driver. Thank you so much for making the whole day entertaining and interesting. I can't wait to do it all again in summer!

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

TOP NOTCH TOUR - Mountain Goat


Mountain Goat - All Creatures Great & Small tour this October, 2024 was absolutely the best day ever! Our guide John was so informative. He reviewed Yorkshire history and tied it into the place names we drove through, explained the topography, the reasons there are hawthorn hedgerows in some areas and stone walls in others. We saw sites where All Creatures was filmed. John navigated the most narrow of roads carefully and stopped for photos at many breathtakingly beautiful spots. I cannot wait to go on another Mt Goat tour! I would never have seen or learned as much just driving myself.
My only recommendation is that they add Harrogate as a starting point of tours. The town is always full of visitors who would appreciate the convenience of boarding the bus in Harrogate as well as the top notch service Mountain Goat provides!

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Mountain Goat Tours, York

We took the tour, North Yorkshire Moors and Whitby Day Tour from York, on Tuesday 1st Oct., and it was brilliant - in spite of the weather! Our driver John S was very knowledgable and entertaining. It was a vile day (weatherwise) but John kept us all entertained, His knowledge was amazing. I would not hesitate to book with this company again.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Roman Britain and Hadrian's Wall

My two friends and I recently did the Roman Britain and Hadrian's Wall tour with Mountain Goat. What a lovely tour it was, our driver was so caring, knowledgeable and friendly. The minibus was brand new and super clean and comfortable. I highly recommend this tour, so interesting and Vindolanda Fort was wonderful to see too.

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

Best way to see the most of Lake District in 1 day

The minivan that took us for the 10 lake tours was on time, clean, and very spacious. Tim was our guide and he made the experience wonderful. He was cheerful, very energetic and even gave us samples of the best gingerbread I have ever tasted. We stopped by at most of the lake although not all, some we see a glimpse through the van. Tim is the real GOAT (Greatest of all Time). Thank you so much from Rossa and Ikram. P.S. I remembered so many of the facts Tim shared 😊 He was a great storyteller.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

We recently completed the 8 Lakes…

We recently completed the 8 Lakes Spectacular Tour with Dereck. Glad we booked this tour as Dereck’s witty and knowledge about the area made the event the highlight of our holiday. We came back having learned so much about the Lake District. Dereck, you are star Sir.
Knowledge Nyamaradzo

August 30, 2023
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for the feedback. We are extremely glad that Derek made this experience memorable and we hope we can do this again for you in the future. Derek will be very pleased to hear your thoughts. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Fabulous tour

The 10 lakes tour is a way to see a large area of the stunningly beautiful Lake District in one day.
Our guide/driver, Dave, was excellent and took us to spots which I doubt that we would ever have found if left to our own devices.

August 3, 2023
Unprompted review
Rated 5 out of 5 stars

A day well spent

I recently took a ten lake tour with Mountain goat and what a wonderful experience it was,I saw the Lake District as I had never seen it before and learnt things I never knew all due to the wonderful tour guide Tim what he didn’t know wasn’t worth knowing,we stopped at various stages of the tour to take pictures of the spectacular views and had a leisurely stop in Keswick where we had our lunch,our final stop was in one of my favourite places in the Lakes Grasmere and that was the end of our wonderful Lakes tour. I recommend this excursion to anyone visiting Windermere and make sure your driver is Tim he was knowledgeable,an excellent driver and good fun thrown in for good measure.

July 17, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look