It was a fantastic tour to the Lake District made even more memorable by our driver Lee, who was a wealth of knowledge. His wonderful sense of humour had us laughing throughout the entire tour. It fel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.
Chestnut Road, LA23 2AL, Windermere, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic tours experience! We did the North York Moors Tour on one day, and the All Creatures Great and Small Tour the next, both with Trevor. Absolutely enjoyed the commentary and views, and it was an excellent way to see the countryside as well as small towns and Whitby without needing to drive ourselves - which, as Canadians, was a bit daunting. Would completely recommend checking out these tours!

Reply from Mountain Goat Tours
Excellent Service & Knowledge
The driver was friendly, witty and knowledgeable about the tour route. Had a great time, will definitely be using them again.

Reply from Mountain Goat Tours
Our tour guy Steve was so full of historical and entertaining facts. We are familiar with the Lakes but learned things we didn't know! We thought the day was very good value and a lot was packed into our trip. Excellent day despite a couple of planned road closures, which meant a small change of the route! I would definitely recommend booking and we will be coming back for more.

Reply from Mountain Goat Tours
Day tour of the lakes taking in Hawkshead, Bowness and a Windermere cruise. Paul was our tour guide, giving background and making the places come alive with his interesting facts and stories, he was the perfect tour guide making the day very enjoyable and memorable.

Reply from Mountain Goat Tours
Had a fabulous trip on the Mountain Goat on 2.10.25 in the Lake District. Our tour guide was Lisa who was enthralling with the tale of the Beauty of the Lakes from the Fish Inn.
I was intrigued!
Would highly recommend this tour as these buses can go where a coach cannot !
Well done Ellen Smith Tours for ensuring we went on this tour on our Sailing, Dreaming and Steaming Tour!

Reply from Mountain Goat Tours
Great Guide. Knew so much about the Yorkeshire Dales Mark H. Such an enjoyable day. Lunch at beautiful Bolton Castle and stunning views of waterfalls and James Herriot Country.

Reply from Mountain Goat Tours
Went on the 10 Lakes tour. We had a wonderful day, fantastic scenery. Well organised tour. Plenty of stops.
Patrick was our driver, knowledgeable about the lakes, even quoted some Wordsworth poetry. Good sense of humour. Glad there are only 16 people on the tour.
Unforeseen road block, but Patrick just took it in his stride and soon had us back on track. We were not rushed at any of the stops. I would definitely recommend Mountain Goat Tours.
Elliott in the office, is very nice. Does a great job. Has a great sense of humour.
I’ll definitely be going on another tour.
Just returned from a fantastic One day tour of the Lake District with Mountain Goat from Manchester. The weather was perfect, and the scenery—absolutely stunning! Our driver-guide, David, was wonderful—super knowledgeable, calm, and incredibly patient. Tour guides are expected to be chatty, but his composed and thoughtful style made the experience even better.
The vehicle was also in great condition and the seats super comfortable.
We had ample time for family photos, and the highlight was definitely the Lakeside and Haverthwaite steam railway—magical! A bit more time for a short hike or trail would’ve made it even better. But overall, an amazing experience. Highly recommend!
Myself & Mrs P went on the 6 lakes tour with Tim. Great sense of humour, knowledgeable & funny. Plenty to see & well planned. Highly recommended. Tim loves his job & its shines through. Take the tour...you won't be dissapointed.
My mum came on holidays from Mauritius - its the appropriate and more secure way to make an elderly person visit the lake district with its beautiful scenery and the english heritage. Our bus and tour guide was really amazing made us see most of it although the weather was playing up from time to time. We had a great family time.
We've had an amazing journey to Norh Wales! Thank you! Scott is a wonderful guide, inexhaustible about Wales and the area with a liverpuldian sense of humor!
Unforgettable !
Looking forward to another trip with you!
We were gifted a Virgin Experience so I’m not sure what the title of this tour is.
We were picked up promptly in Liverpool for a tour of the Lake District. We visited Lake Windermere where we enjoyed the trip on a boat, followed by a steam train ride. We were then picked up again, at the station by our driver/guide, Dave.
Dave was friendly and knowledgeable and gave us plenty of stops for photos and comfort breaks. The trip is suitable for all abilities, as the minibus was parked close to amenities but those who wished to, could walk a little further.
A very enjoyable experience, (and even though it rained heavily at home, the weather in The Lakes was great for us, being warm and dry.)
Thanks Dave and the Mountain Goat team.
From the moment we met up with our driver/guide Paul,we were highly impressed by his knowledge, professionalism, friendly banter and explanation of the day's schedule. This lead to making the whole 10 hour day even more enjoyable. We highly recommend mountain goat tours to any potential customers and expect to use their services in the future.
Informative guide named Tim who worked hard to give us an enjoyable experience
Lake district tour with Marc . Such a lovely day out totally enhanced by Marc's professional and warm manner. Absolutely no hitches, plenty of time at all our stops, boat trip was lovely as was steam train ride. Very comfortable coach. Do not miss out on this when you visit Liverpool.
Nora and Vincent
Visiting the Lake District our small group had the ten lake tour which was a full day in May. We really got to see alot & our driver, Tim, was such a bonus as he was so knowledgeable & humorous, our day was brilliant. Thankfully the day had great weather too but Tim went out of his way to give us a good experience & clearly he was passionate about this beautiful area. Thanks Mountain Goat Tours & Tim our driver.
We booked with mountain goat for the ten lake tour, it was a great day out and Tim our driver, explained everything before we started, and traveling to different destinations told us what we needed to know, this was our second trip with mountain goat and thoroughly recommend it.
My name is George Walls and on Sunday, 27th April, 2025, my Wife, Elizabeth and I, treated our son, Andrew, to a Full Day: Ten Lakes Spectacular trip which formed part of his 40th Birthday surprise.
We would like to thank your Company for a wonderful day.
Would you please forward our thanks to our Driver for the day, Peter Fox.
Peter was an excellent Tour Guide and helped to make the experience even more enjoyable.
He was very courteous, thoughtful and knowledgeable.
Rest assured, that we are intending to replicate the trip sometime in the future, or one similar.
Please feel free to use this endorsement in part or in full, for any Review you wish to use it for.
Once again, thank you from the Walls Family.
My husband and I had a great time during the Day trip. Tim is very friendly and extremely knowledgable. He explained the history of each place in detail. He also went extra mile such as suggesting best places to take pictures and take photo for us. We had a fantastic time and would absolutely recommend the trip with Tim as a guide and a safe driver.Thank you Tim you make our day is an unmemorable day is our life.
My wife me and two friends did the 10 lakes tour last Friday with Tony as our driver/tour guide it was one of the best tours we have taken in a long time I have been coming to the lakes for 50 years and was shown thinks I had not seen before

Reply from Mountain Goat Tours
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.