Mountain Rose Herbs Reviews 

19,331
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,881 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products like essential oils, herbs, and teas, finding them effective, organic, and thoughtfully sourced. Orders are frequently accurate, arrive on time, and are described as fast, reliable, and well-packaged. Exceptional customer service is also highlighted, with many noting helpful, kind, and patient staff. However, some customers expressed dissatisfaction with high shipping charges and specific packaging, especially for loose teas, which they felt increased overall costs.

What people talk about most

Product

Consumers find product quality to be consistently positive, with many reviewers praising the high quality of... See more

Quality

Customers had positive experiences with quality, consistently praising the high standard of products,... See more

Order

Customers consistently note positive experiences with order, frequently expressing their intent to reorder... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Customer service

Users describe positive interactions with customer service, consistently praising its amazing quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased essential oils elsewhere but none compare to the quality, the effectiveness of those from MOuntain Rose Herbs. An example, I am allergic to poison ivy which abounds in hidden places i... See more

Rated 5 out of 5 stars

Got my order exactly and on a timely basis. Phone conversation that I thought was going to be confusing ended up becoming peaceable and resolved by a sweet helpful kindly woman. Products are always... See more

Rated 5 out of 5 stars

When I order from Mountain Rose Herbs I know I'm getting high quality products. I've ordered spices, herbs, seasonings, tinctures, and supplements. I have never had a problem nor have I ever been di... See more

Rated 5 out of 5 stars

I’ve been ordering from Mountain Rose Herbs for quite awhile and my orders always arrive on time, any questions I have are promptly answered and their products are always high quality. Mountain Rose H... See more



Company details

  1. Organic Shop
  2. Aromatherapy Supply Store
  3. Food Seasoning Manufacturer
  4. Organic Drug Store
  5. Tea Manufacturer
  6. Vitamin and Supplements Store

Written by the company

Mountain Rose Herbs offers the largest selection of bulk organic herbs, spices, teas, essential oils, and DIY ingredients on the market. For many, the online retailer is a reliable one-stop-shop for herbalism, aromatherapy, natural skincare, and DIY supplies. In addition to their vast selection of natural products, each of their offerings is meticulously tested for quality and purity with the latest technology and is packaged with care with both the customer and the environment in mind. For the beginner herbalist looking to build their home apothecary to the Naturopathic Doctor who integrates an herbal approach into their natural medicine practice, Mountain Rose Herbs has offerings to suit the needs of all. The mission-based business has put people, plants, and planet before profit for over three decades and is continued on this trajectory with its philanthropic giving and approach to sharing free educational resources and tools to anyone who is interested in learning more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

19K reviews

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4.9

All reviews

(19,331)

4,668 reviews in the last 12 months

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Rated 5 out of 5 stars

Always Great Quality

I'm always very happy with the quality of products that I've ordered from MRHs through the years. Everything from tinctures for health reasons, a wide variety of teas, kitchen supplies and I really like the hoodie shirt I bought with my last order. The colors of the logo is rich and very pretty. They seem to come in men's sizing, so I ordered a medium and it fits great! Shipping times are much faster than they used to be, I just wish the shipping charges weren't so much, that does keep me from ordering sometimes. My orders are obviously packed with care and always get to me in great shape. I'll continue to order from MRHs not only for all the above reasons, but I really appreciate their commitment to being ethical, transparent, working with small, independent growers and staying independently owned.

July 8, 2026
Rated 1 out of 5 stars

Old Stock Received Several Times

I have received old stock herbs several times and this makes me suspicious of all MRH product quality - in spite of being told the herbs are stored properly. The best storage conditions do not prevent the inevitable loss of vitality. Now I only order when new stock is announced. To be fair, I have experienced the same problem with another well known herb supplier.

July 7, 2026
Mountain Rose Herbs logo

Reply from Mountain Rose Herbs

Thank you for reaching out with your feedback, Blanche. We take great pride in the quality of our products and offer only those that have passed our quality control testing. You can review our full quality protocols here: https://mountainroseherbs.com/policies/quality-control/sourcing.

As we've shared before, we’re happy to provide documents such as certificates of analysis, which include detailed information for each lot. These are available upon request and can be sent to you before you make a purchase, giving you the chance to review all the details and make sure the products meet your needs. If you have any concerns about the age of the material you're interested in, please feel free to ask for these documents before placing an order.
That said, we always want our customers to be happy with their purchases. We do have a 30-day return policy should you ever receive a product that does not meet your needs. You can find the details of our return policy here: https://mountainroseherbs.com/return-policy/

I hope this helps shed a bit more light on our product transparency. Thank you again for taking the time to share your thoughts and please do not hesitate to reach out to us if there is anything else we can do. Cheers ~ Celeste

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