I came to Mouse 2 House wondering if the cheap prices would mean a lesser quality of product. Now I know that I needn't have worried and have just placed my next order. The old reconditioned toner ca... See more
Company replied
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Our company has used Mouse2House a few times now. They always exceed our expectations with their next day delivery and high quality products. We always use their recycled tonners and have never had a... See more
Company replied
Our work printer hadn't let us know it was low on toner and suddenly conked out. We were desperate for Toner quickly as the printer was refusing to do anything which was causing problems with our wor... See more
Company replied
I first discovered Mouse 2 House in 2008 when I researched budget option printer toner for our charity. So far, I do not have any reason to complain as the cost of recycled toner for my printer is... See more
Company replied
Company details
Information provided by various external sources
Over 55 Million cartridges go to landfill every year in the UK. We recognise and support the need for recycling and take pride in offering one of the biggest ranges of recycled original cartridges in the UK. All of our products are remanufactured to the highest possible standards and in accordance with ISO 9001 and ISO 14001, ensuring both quality and environmental responsibility. They are only recycled once using the original cartridge and there is no scrimp on quality! This means you get the same quality and print yield that you would expect from buying new. All of our products also come with a fast next working day delivery service that’s free on orders over £20.00
Contact info
Boongate, PE1 5PW, Peterborough, United Kingdom
- 01733 33 33 31
- customercare@mouse2house.co.uk
- www.mouse2house.co.uk
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Excellent service from start to finish…
Excellent service from start to finish will be using again
July 22, 2020
Unprompted review
No Longer trading
March 9, 2018
Unprompted review
What a shame they are no longer trading
This is such a good company to deal with. Good products, good prices and good service. Such a shame that they are no longer trading. Will miss them.
August 13, 2015
Unprompted review
Mouse 2 House wonderful company
I have used this company over a period of several years now. The prices are very competitive, the quality is amazing and the people are a pleasure to deal with. I strongly recommend Mouse 2 House.
March 4, 2015
Unprompted review
Reply from Mouse 2 House
Thank you Paul, our objective has always been to produce a high quality product that provides excellent print results and good page yield, at an affordable price and we are pleased that you appreciate this and the customer service provided.
A unique blend of good prices and great service
Unusually you get both competitive prices and fast delivery, and, when you need it, helpful telephone support to trouble shoot printer problems. I have also had the opportunity to use the guarantee and it works splendidly.
January 9, 2015
Unprompted review
Reply from Mouse 2 House
Thank you for posting this review Peter as it is very encouraging for the M2H team to receive confirmation that the services they provide are valued by our customers and we look forward to being of service again soon.
Did what it said on the tin.
A reasonably priced product, which worked reliably (and still works), delivered promptly. What else could I have asked for?
September 11, 2014
Unprompted review
Reply from Mouse 2 House
Thank you for your continued custom and the review Malcolm, we aim to please and it is always good to hear that we are achieving this.
First delivery EXCELLENT
As this was my first experience of buying for the U.K. super markets and getting delivery in France I was to say the least, a bit wary, I must say I am not in the least disappointed [name] was very helpful on the phone and when we picked up our shopping in Civray the driver and co were so well organised it all went very smoothly Many thanks for an excellent service
July 11, 2014
Unprompted review
top of the house
I have used Mouse 2 House for a number of years. The service has all ways be first class with items ordered delivered with in two days. Plus the prices are good value
July 2, 2014
Unprompted review
Reply from Mouse 2 House
We are always happy to hear from a regular and satisfied customer Barry and thank you for the endorsement of our service. Our business model is intended to be good for your pocket, good for the environment and good for printing.
Fantastic customer services and product
Syed Fatmi has been very helpful, friendly, given great service and offers! will defiantly recommend Mouse2House to our head office to pass on to our other practices. I will defiantly be ordering in the future :)
Riffat Islam
e2e Linkers Ltd
July 2, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Riffat and we are pleased that the special offers are of value to your business.
Syed is one of a great team of people working consistently to maintain and improve service standards and it is always encouraging to hear that this continues to have value for our customers.
We look forward to your future custom and hope to hear from other practices within the group.
First Class Service and Price
Recently ordered from this company due to their competitive pricing
June 24, 2014
Unprompted review
Reply from Mouse 2 House
Thank you very much for the endorsement of our service and product pricing, plus you are also doing something to reduce waste through the reuse of cartridges.We look forward to your continuing custom.
Economical, good quality (easily as good as OEM) and rapid service.
June 18, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Christopher and good to hear that you consider our product economical, which it is of course intended to be, for both environment and pocket.
Also very pleasing to receive your feedback on product performance, as our technical team work very hard to achieve this outcome and nice to learn that our standard level of service is also of value.
A great supplier at a very reasonable price
I came to Mouse 2 House wondering if the cheap prices would mean a lesser quality of product. Now I know that I needn't have worried and have just placed my next order. The old reconditioned toner cartridge is still pumping out copies long after I expected it to be finished and at a good quality of print. Nest time I'll be returning for printer ink.
There are lots of suppliers out there charging different prices but don't be fooled into thinking that the more expensive ones must be better. If you haven't used Mouse 2 House before, give them a try. You won't be disappointed.
June 13, 2014
Unprompted review
Reply from Mouse 2 House
Thank you for today's order Vivian and we are pleased that you are pleasantly surprised. Our business model is to supply high quality toner and ink cartridges, at prices that offer significant savings opportunities to our customers, while contributing to the reduction in carbon footprint associated with print consumables.
Our customer service team look forward to talking with you about supplying your ink cartridges and thank you again for the support and endorsement, which we highly value.
Mouse 2 House has been a Cheaper and Faster Option for our Charity
I first discovered Mouse 2 House in 2008 when I researched budget option printer toner for our charity.
So far, I do not have any reason to complain as the cost of recycled toner for my printer is still relatively low buying from Mouse 2 House, it has also meant that I do not have to worry about the toner running out as my purchase is sent with the necessary speed.
I can only hope that the service that Mouse 2 House will continue to be excellent
June 10, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Alice and we are pleased to hear that we have had you as a customer for six years. We will continue to work at sustaining and wherever possible improve on the service standards provided.
Excellent Service & Products
Our company has used Mouse2House a few times now. They always exceed our expectations with their next day delivery and high quality products. We always use their recycled tonners and have never had a problem. This has saved our company a lot of money. Mouse2House always lets us know about any current deals and do not try a 'rip' us off. I would recommend this company to anyone who want's high quality products, service and next day delivery!
June 10, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Anastasia, it is always reaffirming to receive reviews from regular customers. As you know our re-manufactured ink and toner cartridges are at the leading edge of the industry specification and the proof is in the quality and yield of print produced.
We will continue to keep all our regular customers informed about new introductions to our product range and any special offers that we are promoting.
Also thank you for your comments about our standard service capability and we are pleased that this is of value to you.
Advice and service 100%
Dealing with Syed, is like talking too a friend. Helpful and honest. Helped myself and clients to save money and great products. One client paid paid £56.00 for a toner cartridge, via Syed I supplied 5 for a cost of £129.60 with free delivery. Cannot fault the service. Recommend 110%.
May 29, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Chris, for a great review! It is encouraging to know that as well as delivering high quality products in terms of performance and output, that our toner cartridges are also very price competitive.
Syed is one of a great team of people working to continuously improve service standards and it is encouraging to hear that this has value for our customers.
Thank you also for the recommendation and we look forward to being of service again soon.
Very helpful, great service!
Syed Fatmi has been very helpful, friendly, given great service and offers! will defiantly recommend Mouse2House to our head office to pass on to our other practices. I will defiantly be ordering in the future :)
May 14, 2014
Unprompted review
Reply from Mouse 2 House
Thank you Bisma, for the review of your customer service experience. Syed is one of a great team of people working to continuously improve service standards and it is encouraging to hear that this has value for our customers.
Also thank you for recommending our service to colleagues.
The one mouse you don't mind in the house
No problem with fulfilling my order and it all arrived promptly with substantial savings compared to my previous supplier. In all an excellent service.
May 7, 2014
Unprompted review
Reply from Mouse 2 House
Thank you John, our motto is "just one click, it's that quick" so nice to hear that the service and lower prices are appreciated.
Cheap and very speedy - great service
Our work printer hadn't let us know it was low on toner and suddenly conked out. We were desperate for Toner quickly as the printer was refusing to do anything which was causing problems with our work load. Mouse 2 house delivered us the required toners the following morning and at a really good price too.
May 2, 2014
Unprompted review
Reply from Mouse 2 House
Thank you for the review Fran and we are pleased to have been of help and look forward to your continuing custom.
Next day service and good products
The toners I ordered worked well - no problems although I was unsure about re-manufactured toners as I have had some problems in the past.
I will certainly use Mouse 2 House again.
April 9, 2014
Unprompted review
Reply from Mouse 2 House
Thank you for taking the time to provide information about the product and service received Lesley. Providing the cartridge is re-manufactured in accordance with quality control guidelines, using well made components and consumables, then the operation of the cartridge should not only be problem free, but the print quality and yield will be equivalent to the original.
We look forward to your repeat custom and the opportunity to be of further service.
Mouse 2 House delivers
I found the correct part I wanted on line.
It was in the post next morning through my door.
It was a recycled option delivering on the environment.
AND I saved money on the part.
Mouse 2 House delived.
April 7, 2014
Unprompted review
Reply from Mouse 2 House
Thank you for taking the time to share your positive experience of our service which we will continue to provide.
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