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Review summary

Created with AI, based on recent reviews

Evaluating 431 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the product easy to use, with a simple and intuitive interface that makes video editing accessible even for beginners. People appreciate its functionality for basic video editing and recording, noting its reliability and smooth performance without crashes. However, some customers were dissatisfied with the subscription model, reporting unexpected charges and difficulties with cancellations. There are also mentions of persistent pop-ups and attempts to upsell additional features. A few other people also felt that customer service was unhelpful in certain situations, particularly regarding subscription issues or technical problems with older versions of the software.

What people talk about most

User experience

Customers had ambiguous experiences with user experience. Many reviewers found the software easy to use,... See more

Product

Reviewers mention ambiguous feedback about the product. While many praise the software as a great tool, easy... See more

Subscription

Users describe negative interactions with subscription practices, frequently reporting issues with unexpected... See more

Customer service

Consumers have ambiguous experiences with customer service. Many reviewers praise the fast, professional, and... See more

Application

Clients share ambiguous opinions on the app. Many reviewers express frustration with unexpected charges,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Does an adequate job at an affordable price. Not bogged down in complex professional features. Very simple & user friendly, but could have a couple more really basic features, like scan from paper... See more

Company replied

Rated 4 out of 5 stars

This PC recording application is very good and easy to use. It allows you to record videos with high quality and without errors. The interface is simple, so even beginners can use it without any p... See more

Company replied

Rated 4 out of 5 stars

Easy to use, sturdy, reliable workhorse for basic video editing. Quite a lot of options for spiffing up your videos with a variety of user friendly tools. Nice that Movavi is so user friendly and ea... See more

Company replied

Rated 4 out of 5 stars

The product is quite easy to use for a novice. Way better than movie maker or using canva. Would like to see same deals they offer for US customers. Customer service has been great

Company replied


Company details

  1. Software Company
  2. Computer Accessories Store

Written by the company

Movavi produces a wide range of multimedia programs that ensure you can have fun with your videos, music, and photos on any platform and any device. We develop easy-to-use, powerful and effective programs that inspire people to process, enhance, and share their content. Our key expertise is seamless video conversion across all popular multimedia formats. In addition to over 20 standalone applications, Movavi produces a complete multimedia suite, which includes tools for video conversion, PC screen capturing, video editing and playback, online sharing and disc burning. Since its establishment in 2004, Movavi has grown from a small startup run by three enthusiasts who produced and supported two products to an international business with over 100 employees and an expanding product range for PC and Mac sold in 150 countries. The company's US office is located in Saint Louis, Missouri, USA.


Contact info

3.6

Average

TrustScore 3.5 out of 5

22K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Good video editor, but blackmailing practices

It's good video editor. Easy, effective, no problem at all. But the problem is that even if you buy it for full price, they will not allow you to start or use the program without bombarding of their advertisement. "Buy more effects!" "Buy more plugins!". Every start of this ediotor will ask you "can you buy this or that?". Practice of blackmailers.

January 31, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Alice!

Thank you for your review! We are sorry to hear that you had this impression.
Please contact our support team (Open Movavi official website, click on "Support" and then "Submit request") and describe your situation in detail.
Our support team will help you get rid of pop-ups so they don't interfere with your work in the program.

Best regards,
Movavi Team

Rated 5 out of 5 stars

WELL THEY WERE FAST ON RESPONDING TO ME…

WELL THEY WERE FAST ON RESPONDING TO ME IN EMAIL GREAT PRODUCT EASY TO USE GREAT SUPPORT I LOVE THE PROGRAM FOR MY VIDEOS.

January 28, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your feedback and high rating.
We're glad you enjoyed Movavi software and our customer service team :)

Best regards,
Movavi Team

Rated 5 out of 5 stars

A kind, hardworking and ambitious guy to help customers.

I'm happy to work with this guy from the company. He/she helped a lot on an installation of a progam. So this guy deserves a-five star.

January 30, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Murat!

Thank you for your kind words!
Our customer support team is always in touch and ready to help with any questions.

Best regards,
Movavi team

Rated 1 out of 5 stars

refund policy not honest.

refund policy not honest.
they forced you to renew... this kind of practice is not acceptable. be careful.

@movavi team : You use a product because it helps you and provides added value, you don't use it because you are forced to do it...

January 29, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Philippe!

Thank you for taking your time to leave your feedback. We're sorry to hear you had such an impression.
We take into account the opinion of each customer in order to constantly improve our products and services.

Kindly note that auto-renewal is always enabled by default to ensure customers have uninterrupted access to the program.
Customers are informed of this in advance during the subscription purchase process. This information is also included in the terms of use, which you agree to when installing the program.

Please note that you can cancel your subscription's automatic renewal at any time - through your personal account on our official website or by contacting Movavi support directly.

Best regards,
Movavi team

Rated 5 out of 5 stars

Brilliant Programme

If you want to preserve your precious memories in a Movie form, then Movavi is for you. I am delighted with the programme and reccommend it to any "Tarantino" hopefuls.

January 28, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Nick!

Thank you for your review!
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

Rated 5 out of 5 stars

Company was very responsive and…

Company was very responsive and helpful. Needed to get software off an other pc and onto a newer one. Received all needed info and link very promptly.

January 28, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thanks a lot for the high rating.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 2 out of 5 stars

Really bad experience with Movavi

I’ve had a really bad experience with Movavi. I wanted the screen recording version when I bought my subscription, and chose only that one. Then they charge me for the editing version too. When I contacted them I was meet with a “well that sucks” attitude. And was told they wouldn’t refund me because it wasn’t in their refund policy. I’ve now spend a lot of time trying to get my money back. I won’t pay for something that was their mistake.

January 20, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello Nanna!

Thank you for taking the time to leave your feedback! We're sorry to hear that you experienced this.

According to our database, a Movavi support agent responded to your request and issued a refund for subscription to "Movavi Video Editor ".
If you have any further questions, we're always available and ready to help!

Best regards,
Movavi team

Rated 4 out of 5 stars

Excellent solution for fast video and sound editing

I’m a college professor who teaches digital art as well as an instructional designer, and I’ve used Movavi for years to produce both personal and professional videos. Its biggest strength is how fast and intuitive it is. I’m fully trained in After Effects and Premiere, but for many projects—simple edits, titles, intros, and outros—I don’t need the complexity or setup time of those tools.

Movavi streamlines my workflow dramatically, especially when I’m producing large batches of tutorial or online‑course videos. It makes editing both audio and video quick, efficient, and frustration‑free, which is exactly what I need in a fast‑paced teaching and content‑creation environment.

January 26, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review!
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

Rated 1 out of 5 stars

First made me make my school project…

First made me make my school project then told me to pay up 20 bucks (I could not make it in time in another app) SHOULD SAY IT COSTS MONEY FROM TE BEGINNING. Hate it, had to buy it and now i had to give this app money

January 26, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Nikki!

Thank you for taking your time to leave your feedback. We're sorry to hear you had such an impression.

We make sure that information about free trial limitations is completely transparent to our customers.

Kindly note that the free version is intended only for familiarization with the program tools before deciding to purchase a license, so it has some trial limitations.
Information about all the limitations of the free version is available on our official website, as well as in the user agreement, which each customer must read during the program installation process - by clicking the "I accept the End User License Agreement" checkbox before the program installation begins, you confirm that you have read and agree to all the terms.

Best regards,
Movavi team

Rated 5 out of 5 stars

Top tier customer support

Top tier customer support, the software does what its supposed to, its very beginner friendly

January 25, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your kind words!
Our customer support team is always in touch and ready to help with any questions.

Best regards,
Movavi

Rated 5 out of 5 stars

Excellent customer service

I reached out on a Sunday evening.. and received a really fast reply. Really happy with the customer service. Would definitely recommend

January 25, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review and high rating.
Our customer support team is always in touch and ready to help with any questions.

Best regards,
Movavi Team

Rated 1 out of 5 stars

Awful, pricey, and misleading.

Awful. I tried the free video editor and guess what, you need a subscription to export anything over 1 min long. "Good for YouTube" my ass. Maybe for shorts, but nothing of substance. I edited a whole entire video, about 30 mins long OG was 1 hr 20 m, and had to pay for a subscription just to export it. I was told it was free to export and great for YouTube. F this company, F their software, and I hope no one falls for that complete BS. I created an account here literally just to say this.

January 23, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for taking your time to leave your feedback!
We are very sorry that you had such an impression.

Kindly note that information about all the limitations of the free version is available on our official website, as well as in the user agreement, which every customer is required to read during the installation process.

We understand your frustration – the limitations of the free version are truly noticeable, especially if you're working on a large project.

We want to give everyone the opportunity to try all the essential tools while maintaining the differences between the free and full versions.
But even these 60 seconds help you understand whether the program's functionality and interface are suitable.
For longer videos, the full version of the program, which has no limitations, is better suited.

Best regards,
Movavi team

Rated 1 out of 5 stars

I signed up for a month trial which…

I signed up for a month trial which cost 23 dollars after I had already fully edited a video and only payed because I was so frustrated to spend hours editing a video to only be told after trying to render it you need to purchase the full version, that's not where it gets worse. A week later I was charged 51 dollars for a subscription pack I never even signed up for for effects. Such a scam. Do not use

January 25, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Haku!

Thank you for taking your time to leave your feedback!
We are very sorry that you had such an impression.

Kindly note that the free version is intended only for familiarization with the program tools before deciding to purchase a license, so it has some trial limitations.
Information about all the limitations of the free version is available on our official website, as well as in the user agreement, which every customer is required to read during the installation process.

Please note that the Movavi Effects subscription is not added to the main program subscription by default. The effects subscription is only activated if the customer selects the "7-day trial" option for "Effects" on the Movavi Video Editor purchase page.
If the customer has added "Effects" to their order, the cart will indicate that "Effects" is a separate product and that it will only be free for 7 days, after which the next month's "Effects" subscription will be charged.

If you need assistance canceling your "Movavi Video Editor" or "Movavi Effects" subscription, please contact us through the "Support" section on the official Movavi website. We will be glad to assist you.

Best regards,
Movavi Team

Rated 5 out of 5 stars

I had a technical issue

I had a technical issue. The program stopped importing new pictures in the middle of the project. I contact the support team via e-mail. The response was fast and accurate. It solved my problem.

January 7, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your review and high rating.
We're glad you enjoyed Movavi software and our customer service team :)

Best regards,
Movavi Team

Rated 1 out of 5 stars

Misleading Free Trial and Poor Customer Support

I purchased a one-year subscription that was advertised as including a 7-day free trial, but I was charged immediately. When I contacted Movavi, they told me they could not do anything about it.

Since I paid through PayPal, I opened a dispute. After that, Movavi emailed me stating that if I did not cancel the PayPal dispute, my account would be blocked. I did not respond, and PayPal ultimately sided with Movavi.

As a result, my account was banned and I lost access to software I paid for a full year to use, after only about two months. Based on this experience, I would strongly recommend avoiding this company. Their customer service was extremely disappointing.

November 8, 2025
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for letting us know about your situation. We're sorry to hear you had such an impression.
We take into account the opinion of each customer in order to constantly improve our products and services.

Kindly note that the "7-day free trial" option when purchasing the program only applies to the "Movavi Effects" subscription (which gives access to all premium stickers, titles, transitions, etc.), and not to the main program Movavi Video Editor.

Please also note that if the PayPal dispute was not resolved in your favor, your license to Movavi program was not blocked in any way. You still have access to the program and can use it for the entire paid period.

We would like to investigate this PayPal dispute as thoroughly as possible. If you have previously contacted Movavi support, please update your review by indicating the ticket ID issued to you by our support team so that we can find your request.
We'll be glad to help you!

Best regards,
Movavi team

Rated 1 out of 5 stars

Fraud or extortion?

I subscribed to Movavi last year. Used it for a few weeks. There was nothing exciting nor creative in their software. I found it quite primitive if you compare it to the modern time softwares. Then 1 year later they automatically extort me again. I emailed and asked for a refund as I didn't click on the auto renewal when subscribing. The refuse to refund the money they stole from me. This is extortion. Be carefull with this company!

Regarding your response, I've already been talking to the support team for a week (4-5 correspondence incoming and going) and support team still insists keeping the money they extorted from me. As you say, you make the auto renewal on as default. So, this is 100% your responsibility. #9062904 is the ticket number.

January 22, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Alper!

Thank you for letting us know about your situation. We're sorry to hear you had such an impression.
We take into account the opinion of each customer in order to constantly improve our products and services.

Kindly note that auto-renewal is always enabled by default for annual subscriptions. This is designed to ensure uninterrupted and convenient use of the program – with this option, renewal occurs automatically, so your access to the program is uninterrupted.
Customers are clearly notified of this during the subscription purchase process.
Note that you can disable auto-renewal at any time through your personal account on our website or by contacting Movavi support directly.

We understand your frustration with this situation and hope we can find a suitable solution for you. Please contact us through the "Support" section on the official Movavi website and describe your situation in detail. We'll be glad to help you.

Best regards,
Movavi team

Rated 3 out of 5 stars

Lag between audio and video

I have used Movavi for around 4/5 years now, and I used to love it. But I am really disappointed in a recent upgrade, which causes a lag between the video and audio when editing. This makes it really difficult to tighten up what has been said and also to put clips in time to any music

January 20, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for taking your time to leave your feedback! We are really sorry that you experienced this.

To get the fastest possible help in solving this issue, please contact our support team directly via the "Support" section on the Movavi website. Describe what happened, and they'll get it sorted.

Best regards,
Movavi team

Rated 5 out of 5 stars

Schudled Capturing

Schudled Capturing

January 19, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello John!

Thanks a lot for the high rating.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

I purchased Movavi a long time ago

I purchased Movavi a long time ago. When I came back to the program after some time, it turned out there were upgrades that I couldn’t install. I described my problem, and within a few hours I received help with the installation as well as a discount on other products. That was very nice and much appreciated

January 13, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello, Marek!

Thanks a lot for your feedback and high rating.
We do our best to create the best experience for you!

Best regards,
Movavi team

Rated 5 out of 5 stars

Movavi’s interface is clean

Movavi’s interface is clean, intuitive, and easy to navigate, with drag-and-drop editing and straightforward tools.

January 17, 2026
Unprompted review
Movavi logo

Reply from Movavi

Hello!

Thank you for your kind words!
We're glad you enjoyed Movavi software :)

Best regards,
Movavi Team

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