Movies @ Dundrum Reviews 

18
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Movie Theater
  2. Live Music Venue
  3. Movie Rental Store
  4. Movie Streaming Service
  5. Outdoor movie theater

Information provided by various external sources

Movies @ Cinemas are a company located in the greater Dublin area, Ireland. We offer the latest movies, corporate events and clubs in the greater dublin area. Follow us on twitter, facebook and youtube


Contact info

2.1

Poor

TrustScore 2 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.1

All reviews

(18)

10 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

A Dirty flea pit cinema

Went to see Spider-Man last night at movies at Dundrum This venue really is a dirty flea pit. The cinema was roasting no AC some of the seats broken! I don't know how people go there anymore and pay the price! The place should be condemned!

September 6, 2026
Unprompted review
Rated 1 out of 5 stars

Website is shocking and slow trying…

Website is shocking and slow trying last 2 hours to get tickets went with another company whos website actually works no phone lines to book over the phone shocking in 2026 with all the advances in technology

July 28, 2026
Unprompted review
Rated 1 out of 5 stars

Me and my friends went to go see a…

Me and my friends went to go see a movie on June 2nd. When we got there they wouldn't let us in, because of us not being old enough and not having passport or id to prove our age to the workers, despite being the over the age of 18. I feel that this is racially motivated because of us being dark skinned, even though we saw every white person being let in, while it's obvious they were not the right age for the movie and they had no questions asked.

June 2, 2026
Unprompted review
Rated 2 out of 5 stars

Tom & Jerry

Tom & Jerry - TERRIBLE - aside from FAR too loud for everyone , even adult , what an awful Movie it was ….. ZERO nice slapstick , 100% violence and general darkness …. Absolutely no thank you …. Should be a 12 with a warning to parents not to waste their money !!

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

I’m very disappointed with my recent…

I’m very disappointed with my recent experience. I booked movie tickets for my son’s birthday, but accidentally selected April 3rd instead of April 4th. When we arrived on April 4th, I explained the situation to the manager, but there was no understanding or flexibility at all. We were told to buy new tickets again, despite it being an honest mistake on a special occasion. This lack of empathy and customer care really ruined what was meant to be a happy birthday experience for my son.

April 4, 2026
Unprompted review
Rated 2 out of 5 stars

Slipping Standards

The cinemas and surrounding facilities are quite run down and unattractive. The complex is in major need of a refurbishment. The visitor experience is not what it used to be. Compared with other cinemas in the vicinity Movies at Dundrum is not an attractive option.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Seat was saturated in Urine

We went to see a movie over the weekend in screen 3 at the back row. The moment my partner sat down she felt wet in the seat, when we checked it smelled like urine. We never had this happen before but we went out to staff to complain. Their initial response was to swap seats but my partner was fairly wet so we headed home to get cleaned up. When we explained it to the manager he did refund the tickets and give 2 x complementary tickets but the issue wasn’t taken seriously as urine is a biohazard and it’s not acceptable for us to be put in that position. Additionally the staff were discussing the popcorn and drinks and wether to take it off us or not, at that stage we didnt want it but it’s just another part of the issue that happened and it felt real awkward from our side. We did leave the food and drinks as it was the least of our worries at that stage. I won’t be returning anytime soon even with the complementary tickets.

January 31, 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn't let us in to the fnaf 2 movie…

Wouldn't let us in to the fnaf 2 movie and when I asked for a refund the manager said he didn't want to give me a refund and when he finally did they said it would take 2-3 DAYS honestly 1 star rude staff

December 5, 2025
Unprompted review
Rated 3 out of 5 stars

Good value for the ticket and food…

Good value for the ticket and food combo but the Tallaght branch had filthy seats and liquid in the cup holders and when I brought it to the attention of staff via social media I was asked why I hadn’t mentioned it to staff in person. I was late for the movie and arrived to a filthy seat nothing could have been done for me at that stage and never mentioned anything about talking to staff about why it hadn’t been done in the first place

August 20, 2024
Unprompted review
Rated 1 out of 5 stars

Filthy cinema with damaged seats…


We brought our 3 year old grand daughter to Dundrum cinema for the first time.
I picked out 3 seats that suited us and paid €35.50 for our tickets. Plus bought drinks and popcorn on arrival. So expensive. Staff surly.
When we arrived we first used the Ladies. The neglect in there should have forwarned me for what was to come.
The cinema didn't look clean but there was worse to come. One of the seats was filthy and the other seat was damaged. We moved to a free row behind those seats were damaged too. We then moved to a row across the aisle first two seats were dirty so we sat in next three. At this stage the movie was about to start.
However three women came in and of course we were in their seats. They however kindly let us remain in their seats while they sat beside us. May I point out no staff around.
I feel for the price of tickets we just at least expect a clean cinema and seats fit to sit in.
I remember when Dundrum was the envy of all cinemas.
I will not be returning anytime soon.

May 26, 2025
Unprompted review
Rated 2 out of 5 stars

Screen 11 seats were torn and springs…

Screen 11 seats were torn and springs pushing through. The seats were dirty and needed a thorough cleaning. Its a pity to see it in such a neglected state. Not in keeping with the overall Dundrum Centre standards.

February 17, 2025
Unprompted review
Rated 2 out of 5 stars

Mixed experience

Mixed experience. The seats and other interior needs updating, seats are getting threadbare and don't feel clean.
We watched a movie on screen 8. Half of the screen was lit by a far too bright light over the door at the back. Complete fail, I spoke to the manager afterwards and explained the problem. I'll return for an edit if they change this. I would not go for another movie in the same spot as it completely spoiled the experience. I used to love going to Dundrum, it's a nice place to go because you never have the problem of someone too tall in front of you. But I think I'll explore other options closer to where I live.

February 7, 2025
Unprompted review
Rated 4 out of 5 stars

Dundrum Cinema

Dundrum Cinema - Good cinema, popcorn can sometimes be stale.
Great deal on monday

August 29, 2017
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look