Moving Up Garage Door Company Reviews 2,216

TrustScore 2.5 out of 5

2.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fast shipping of two miller pneumatic edges I was skeptical after seeing the bad reviews after ordering these. But this is a legitimate garage door parts company. Everything came in exactly as des... See more

Rated 3 out of 5 stars

The garage door weather seal set I bought for the one-car garage was 1/2 inch wider than the set I got for the 2-car garage. The narrower side strips did not fold outward enough for the door to come... See more

Rated 1 out of 5 stars

BUYERS BEWARE!! I ordered a part online in which they promptly took my money. Received an email the next morning saying the part has shipped. 3 days later the tracking info says a label has been cr... See more

Rated 1 out of 5 stars

Ordered thru e-bay. Shipping label was created but never left Round lk. IL. Post office. Luckily, e-bay refunded my money after not being able to contact the company. I’m still wondering if the part m... See more

Company details

  1. Door Supplier
  2. Handyman

Information provided by various external sources

Broken garage door? Looking for brand name garage door parts? Moving Up Garage Door Company has what you need. As a leading source for garage door information, how to and parts, we take pride in our large inventory that is available to ship immediately. Centrally located near Chicago, we can ship anywhere in the US directly to your door. Concerned that we may not have the garage door part you are looking for? Scroll through our online inventory or call us to speak with our helpful customer service representatives. Our extensive inventory includes all major brands and more.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

2K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Moldings were shipped fast

Moldings were shipped fast, color was a perfect match. We couldn't use the nails, our garage had some crazy strong molding around and we had to pre-drill and use screws.

February 3, 2020
Unprompted review
Rated 5 out of 5 stars

Order was processed very quickly

Order was processed very quickly. Delivery was delayed by UPS but this was during holidays and didn’t bother me. Springs were as ordered, fit perfectly and are working good so far. I will definitely use this supplier again.

January 5, 2020
Unprompted review
Rated 5 out of 5 stars

good service

just received my item ysterday didn't install yet but very happy with the service, great i was given the tracking number etc .
thnks
chester

January 4, 2020
Unprompted review
Rated 1 out of 5 stars

undelivered item

Product tracking stated item was out for delivery but got notice that transaction was being refunded. Don’t understand what is going on.

December 5, 2019
Unprompted review
Rated 3 out of 5 stars

Received my merchandise on a timely…

Received my merchandise on a timely basis, however when I emailed them with questions prior to ordering I got absolutely no response. Still haven't rec'd a response! I went ahead and took a chance and ordered anyway and merchandise worked.

December 5, 2019
Unprompted review
Rated 5 out of 5 stars

Larry was great!

Larry was great, efficient, and very helpful to me. I needed a Stanley garage door opener (remote) but I couldn't get it anywhere except at your company. Thanks. It was great to deal with a company that didn't dish out B.S. like many of the other companies do. And when I had a problem with the new remote, Larry gave me advice that immediately worked. I really appreciated that. So many companies have representative that will constantly put you on hold while they consult other people. They don't know what they are doing and are highly incompetent. It was so refreshing to finally deal with a man like Larry from Moving Up Garage Door Company who was highly competent, knew the product thoroughly and was willing to help me find a solution to my problem.

December 5, 2019
Unprompted review
Rated 4 out of 5 stars

good price

good price, average ship time, on a product not available everywhere.
will shop again with them.

December 2, 2019
Unprompted review

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