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Rated 5 out of 5 stars

Excellent quality products from Moyustore. Customer Service is outstanding. Delivery to the UK is not too bad, only less than two weeks wait. I have purchased many models from Moyustore in less tha... See more

Rated 5 out of 5 stars

Delivery to Switzerland without any problem. 2 separate orders (anglerfish & spider with speaker) very good wrapping. Good tools. Communication with shop (Ms Sophia) top class! USB stick with instal... See more

Rated 1 out of 5 stars

I also purchased Minotaur Bull head on 12of october, paid extra for faster delivery and did not recieve it yet. After contacting the company i recieved email that it will be shipped mid november, prod... See more

Company replied

Rated 5 out of 5 stars

I had great experience with product's of moyustore. Every details fabricated with high quality and total view of assembled models is awesome! Technical support of this company is also at high level an... See more

Company details

  1. Children's Toys Store

Written by the company

Moyustore has the most MoYu Cubes and 3d metal model kits for adults and steampunk gadgets and car model engine kits on sale, over 500+ items were shipped out via online and offline! contact me service@moyustore.com


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

85 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

All the models are amazing and durable

All the models are amazing and durable. Very entertaining and a good pastime for all ages. I have a couple of models and they are still in good condition. Will definitely buy again and look forward for more models to come! 😁

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great store

These guys just meet my expectations, and I've never had bad experiences with them

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Have already built many models from…

Have already built many models from Moyustore. I've been a big fan since the first model 3 years ago and also order for friends. there is always something new

Packages arrive perfectly. If a part is missing, which can happen, the support is quite quick and answers after a day at the latest.

the models themselves are a unique eye-catcher so far all my friends have been enthusiastic about them. I can recommend without hesitation.

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

I would like to say Sophia from the…

I would like to say Sophia from the Moyu store has been very helpful in picking a model kit. I end up deciding on the scorpion and the soon to be released rabbit! I can’t wait to get started since she had been very detailed on recommending these kits!

David

June 12, 2023
Unprompted review
Rated 5 out of 5 stars

The Steampunk Seahorse

The Steampunk Seahorse, consisting of 2,100 pieces. All the components fit together smoothly, and the manual provided a multitude of design options. The manual included in the box was well-written and easy to follow.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

This dragon is very cool

This dragon is very cool, the workmanship is very delicate, I like its color very much, this is a very pleasant experience, I highly recommend everyone to buy it, I really like it

May 31, 2023
Unprompted review
Rated 1 out of 5 stars

Can't get a manual for 2000 piece puzzle

My brother bought me a 2000 piece metal puzzle as a gift. It did not come with a manual. So I contacted customer support to ask for one. They said I could get one on Facebook,I do not have Facebook.
They said they could not send a PDF file of it because it was too big.
They tried sending a link and when I clicked the link it did not work it just says access denied.
And upon the last email after the link was saying denied they are now ignoring my emails.
I cannot put this 2,000 piece puzzle together which was a gift without some kind of instructions and I feel terrible because my brother spent $300 on it.
The only thing you need to do to be able to improve on this is to be able to attach the manual with a PDF file as simple as that.
Honestly if I can't get a manual I will be telling my brother to never waste his money on your website again.

April 17, 2023
Unprompted review
MoYustore logo

Reply from MoYustore

We appreciate your interest in our products and your valuable suggestions. We apologize for the inconvenience you encountered in obtaining the manual for the metal puzzle. We have sent the manual to your mailbox, please check it. We hope that this manual will help you complete the puzzle smoothly and enjoy the fun of assembling.
To express our apology and gratitude, we will give a small gift in your next order as a token of our sincerity.
We are always committed to providing customers with high-quality products and services. Your feedback is very valuable to us and we will continue to work hard to improve our services.
If you have any other questions or need further help, please feel free to contact us. We look forward to providing you with better service.

Rated 5 out of 5 stars

Just received Steampunk Fish

Just received Steampunk Fish, I’m so pleased with the speed it arrived. The parts are very well organized & the instructions well displayed. Ready to build!!

March 15, 2023
Unprompted review
MoYustore logo

Reply from MoYustore

thanks again for your support

Rated 5 out of 5 stars

Challenging,fun,well made..would buy again

Awesome model... it's been a while since I've had a challenge. Love everything about this purchase. Directions easy to follow. Hardware quality is outstanding. I ordered the octopus holding the galaxy. Finished product looks awesome. On to the angler fish next. But if you're on the fence and like models give this a shot. Worth the money. You won't be disappointed.

February 22, 2023
Unprompted review
MoYustore logo

Reply from MoYustore

thanks again for your support.

Rated 5 out of 5 stars

Excellent product and customer service

I bought the blue tooth robot and during assembly, I accidentally damaged a circuit board. I contacted customer service and Daniel agreed to replace it for me at no additional charge. The robots design is very good and the metal parts are nicely finished. I highly recommend this company and will order from them again.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

I checked this site out at first to…

I checked this site out at first to ascertain if it’s a genuine Moyu authorised dealer and according to the Moyu site, this one is so I decided to buy two 2020 cubes. Fast free delivery! Arrived well packaged with fantastic freebies. I’m very happy with my purchase! Thank moyu store!

October 3, 2020
Unprompted review
Rated 5 out of 5 stars

Great company for cubes

Great company for cubes. MoYu store mostly sells MoYu cubes and older YJ cubes when YJ used to own MoYu. Their service is great. The free shipping uses DHL and it's quite fast. I've ordered a few times now and every time the order arrived quickly. They even threw in a gift in two of the orders. Highly commend the company.

August 18, 2020
Unprompted review
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