Very impressed with this service, good price, clear instructions given by email, undated with driver details 24hrs before travel. Once we arrived at our destination very easy to find pick up point,... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mozio was an outstanding service car service in Munich, Germany. There was a slight confusion over pick up time at the Munich Airport, but it was corrected with 1 phone call and new arrangements were... See more
The car was clean and the driver presented himself well. The ride was comfortable. The driver was rather quiet which was fine. He provided plenty of assistance with our luggage. No surprises or disapp... See more
I received reminders the day before departure. The drivers name and number, the time of departure and the time of arrival. Where I was going. And on the day I received more reminders and exact time. C... See more
Company details
Information provided by various external sources
Founded in 2012, Mozio was born out of CEO David Litwak’s experiences travelling to over 60 countries and struggling to find the best local options for getting around. A technology company at heart, Mozio is focused on helping connect customers, local companies, and global travel brands to turn what can be one of the most confusing parts of any trip – getting to and from the airport - into a delightful experience. Whether by train, bus, shuttle, sedan, taxi, limo, water taxi, motorcycle or helicopter, travelers using Mozio’s technology can search for and book the right option for them. Mozio’s technology solutions enable travel brands to drive customer loyalty and effectively monetize on the “last mile” of every trip.
Contact info
United States
- www.mozio.com
4.9
Excellent
18K reviews
Replied to 63% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Nice car and a good driver 🌺
March 11, 2026
Unprompted review
Convenient and good value
The driver contacted me the day before which was convenient to help in coordinating the details. He arrived 15mins earlier and was willing to wait upto 15mins from specified pickup time. He also helped carry the luggages in and out of the van which was very useful. Highly recommend this service.
March 11, 2026
Unprompted review
Great female driver
Great female driver, on time, waited for us , they include a period of wait time in case flight is delayed or immigration is busy. Have used before and will use again. Clean car.
March 10, 2026
Unprompted review
1 hour late
1 hour late. Emergency telephone number never answered. Drive spoke NO English so we could confirm nothing about trip to MIA
March 9, 2026
Unprompted review
Reply from Mozio
Hello Carl,
Thank you for your feedback, and we’re sorry for the inconvenience you experienced.
We can confirm that a full refund has now been processed. We appreciate your patience while we worked on resolving this matter.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards.
My driver was spot on and very…
My driver was spot on and very professional. I was fortunate to get the same driver on my pick up and return. This was a very stressful trip and it felt like I had a friend picking me up and it was very good to know that this was one less thing I would have to worry about. I would highly recommend Mozio!
March 8, 2026
Unprompted review
Perfect service
Friendly driver, car clean and in perfect condition, punctuality of pick up.
March 8, 2026
Unprompted review
Excellent driver
Excellent driver — very polite, on time, and easy to communicate with. He helped with my luggage and made me feel confident that the trip would go smoothly. Highly recommended.
March 8, 2026
Unprompted review
Awesome Pickup
Was right on time got us to the airport quickly very clean transportation very polite very very happy
March 5, 2026
Unprompted review
Asked and received car transportation.
The car was clean and the driver presented himself well. The ride was comfortable. The driver was rather quiet which was fine. He provided plenty of assistance with our luggage. No surprises or disappointments, just an all-around pleasant experience.
March 2, 2026
Unprompted review
Great driver for trip back to airport
Our driver was punctual, polite, smiling, considerate, and on top of that, he drove carefully; in short, nothing to complain about, impeccable.
February 28, 2026
Unprompted review
Very professional service well impressed
Very professional service well impressed
March 1, 2026
Unprompted review
Our return flight to Boston was delayed…
Our return flight to Boston was delayed 4 days with 2 changes because of a blizzard. The driver was totally accommodating and was there when we were finally able to get out .
February 26, 2026
Unprompted review
Horrible
Horrible, cancelled the night before our transfer with ZERO explanation, and NO details of refund.
February 27, 2026
Unprompted review
Reply from Mozio
Hello Rob,
Thank you for your review. We’re sorry for the inconvenience caused. This is not the experience we want our customers to have.
Unfortunately, we were not able to find your reservation under your user name.
We’d like to look into this further and make things right—could you please reach out to us at info@mozio.com with your booking details?
Kind regards,
Mozio
Happy customer
The driver gave me way more than an hour after my pick up time I was so happy he was still waiting.
Delayed flight and very slow customs could of cost me to pay for another taxi this company were very helpful.
February 5, 2026
Unprompted review
GREAT RIDE AND DRIVER
Driver arrived on time. Very courteous and an excellent driver.
February 25, 2026
Unprompted review
Flexible and really convenient.
Flexible and really convenient.
Clear communication when arrived and driver very customer centric. Highly recommended services. I will use it when I will come back this summer.
February 24, 2026
Unprompted review
Smooth experience
Driver kind, on time, smooth pick up and communication, easy driving, clean car. Excellent and expected after a very long trip. Thank you
February 16, 2026
Unprompted review
Very quick and easy
Very quick and easy. Booked with Trip.com very affordable . The driver tracked our delayed flight and messaged as soon as we landed. And took us safely to our hotel. Thank you
February 23, 2026
Unprompted review
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