Mr Carpet Reviews 

65
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Mr Carpet are brilliant. They laid our carpet upstairs in our house and we couldn't be more pleased with it. Nigel was so helpful with recommendations, when I visited the shop and on the site visit an... See more

Rated 5 out of 5 stars

Just had some flooring fitted today and delighted with the result. Professional fitters, arrived on time, no fuss, helped move a large sofa, finished the job in 2 hours. Whole experience was excel... See more

Rated 5 out of 5 stars

From start to finish ( a very short time period) the service at Mr Carpet was superb. Manny , at the shop, could not have been more helpful and Aiden, who installed the carpet was super efficient. Com... See more

Rated 5 out of 5 stars

Customer service is what defines this company. Every carpet supplier can supply pretty much the same product, but Mr Carpet can rarely be bettered on price and can always be relied on to do what they... See more

Company details

  1. Carpet Store
  2. Carpet Installer
  3. Flooring Store

Written by the company

Mr Carpet is a South London based independent chain of specialist flooring retailers established since 1983. All our staff have many years of experience and a wealth of knowledge of all types of carpets, wood & vinyl flooring and the installation processes required for a premium installation. We actively encourage working with customers designers, architects or tradesmen to ensure a trouble-free installation and our experienced installers are happy to carry out the removal of any existing floor coverings and the removal and replacement of most furniture. For many years we have worked with designers and letting agents, providing carpet and flooring for their clients whilst maintaining their reputation with our outstanding service and quality. Our customer promise is simple we provide Service Quality Value Flexibility


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Super experience - Mr Carpet Fulham

We recently replaced the carpets in our home using Mr Carpet on Munster Road, Fulham. It couldn’t have gone better: phenomenal service all round. Everyone at the shop was enormously helpful - chasing samples from various suppliers and helping us choose the right carpet for our needs and budget, measuring, quoting and advising us on how best to tackle the project (our house is furnished and I was worried about the logistics) etc. During the two-day installation, the fitters were incredibly efficient, super competent and lovely to work with - expertly manouevering the piano and other stuff so the carpets could be laid with minimal fuss. We are absolutely thrilled with the outcome and so glad that we went with Mr Carpet. Enormous thanks to John.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Wholeheartedly recommend Mr Carpet Fulham…

I wholeheartedly recommend Mr Carpet Fulham.
It is an exceptionally good experience from start to finish, plus fair prices and excellent deals on top quality carpets.
John is very helpful, efficient and friendly, attentive to detail and looks after everything you need.
Dom and Paul, two of the fitters, are punctual, polite, friendly, unobtrusive, skilled and fast-working. And they leave everything immaculately. We are delighted with their work and with our new carpets throughout our home.

March 1, 2023
Unprompted review
Rated 5 out of 5 stars

Great Team - Fulham Branch

Thank you to Oliver, John, Paul, Martin & son. Lovely people who provided a very good service from beginning to end - from selection to estimate and fitting. Spent over an hour in the shop trying to come to a decision choosing from a wide variety of samples. But Oliver and John were patient, helpful and gave good advice from their vast knowledge, experience and expertise. From Paul who attended at my home to provide an estimate to the fitter, Martin, I had no complaints. Every discussion was followed up in writing and the written estimate was very clear to understand. They are a great team with a good sense of humour and I would definitely use them again and have no hesitation in recommending them to friends and family.

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Super company to deal with

Super company to deal with. Everyone , without exception is extremely helpful and personable and nothing is too much trouble . Even when I had placed my order then subsequently changed my mind over the colour of the carpet they were empathetic and understanding and more than happy to resolve this. The fitters were extremely hardworking and a delight to have in my home . I would definitely recommend Mr Carpet.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Mr Carpet in Fulham

Mr Carpet in Fulham. Great service and very very friendly knowledgeable staff, especially John the manager gives that extra service factor other stores fail at. Great prices too. Install was perfect too.

December 8, 2022
Unprompted review
Rated 4 out of 5 stars

Generally good work

Generally good work fitting and the quality of the carpet is great. Very friendly at the shop, gave me a few samples to take home and try.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

The best prices and advice I had…

The best prices and advice I had gotten! Compared to few local shops and online carpet services, Mr Carpet was the best. I really appreciate all support and help with my emergency re-carpeting. Will definitely use them again and recommend to all my friends.

October 19, 2022
Unprompted review
Rated 5 out of 5 stars

Impressed……. no correction …. SUPER impressed

Having work done your house is often a nightmare – not so with Mr Carpet. I was replacing the carpet on the stairs landing and the entire upstairs. John D came to my home, measured up and produced an estimate. He immediately gave me a sense of confidence in the company. John C in the store helped me with matching the paint colours on the walls to the perfect colour of carpet. At every stage John or Jack was there to answer questions and set up the time for the fitting.

After a month of redecorating and fitting a new bathroom, the day finally arrived to have the carpet fitted. Alan arrived at 8am on his own, his assistant had called in sick. Alan was a Star; the job went extremely fast and was done to a very high standard.

It is not easy to find companies who instil confidence and deliver on their promises. I can highly recommend Mr Carpet in Sheen……….. superb job all around. Thank you all very much.

March 14, 2022
Unprompted review
Rated 5 out of 5 stars

A very satisfied returning customer

I have been using Mr Carpet, East Sheen for many years and it makes such a difference when I'm greeted for my appointment at the door by Andy who knows me and the carpets I've previously ordered.
Thank you for the team who recently fitted my lounge carpet so well and were incredibly helpful with moving the furniture I wasn't able to move.
I shall be back.

Carol Newton Barnes

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic - thank you!

Fantastic team, service and fit. Couldn't recommend Mr Carpet highly enough. Thank you to all the team!

July 30, 2020
Unprompted review
Mr Carpet logo

Reply from Mr Carpet

Thank you very much for your kind review. John and his team work hard to ensure customer satisfaction. It’s nice to be told we achieved our goal.
David Guyan managing director.

Rated 5 out of 5 stars

Mr Carpet offered a brilliant service…

Mr Carpet offered a brilliant service that I would have been happy with pre-COVID 19, let alone in these difficult times. Mr Carpet were able to offer us a very good range of carpets that they had in stock and then installed our choice efficiently and quickly and safely. They also offered extremely good value. I couldn't recommend them more.

May 22, 2020
Unprompted review
Mr Carpet logo

Reply from Mr Carpet

Many thanks for your glowing review. It’s been a challenging time but the team have pulled together to provide the best service we can under the current circumstances.
I am very proud of our team and appreciate your review.
David Guyan (managing director)

Rated 5 out of 5 stars

True professionals

From my initial visit to the Sheen store to the completion of a new loft room & hall, stairs & landing carpets..Mr Carpet have been fantastic. Great service, always happy to help & the fitter, who laid a striped carpet up & round two flights of stairs, did an amazing job. Highly recommended.

March 16, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend Mr Carpet, East Sheen SW14

We have been using Mr Carpet, East Sheen, SW14 for the past 20 years! Andy, John and Richard all know their products well and their advice is always very good. We have used their services for both carpets, vinyl flooring and Moduleo hard flooring and have always been very happy with their work. We are currently having new flooring and we are very pleased again. Thank you and well done boys ...

February 27, 2020
Unprompted review
Mr Carpet logo

Reply from Mr Carpet

Mrs Mac
Many thanks for your review it is always appreciated. Our team always work hard to provide the best advice and products for your projects. We value your loyalty and positive comments.
David (Managing Director)

Rated 5 out of 5 stars

Great service

I do residential interior design so having trusted professional and competitively priced suppliers is key to the success of my business.
I have tried a few carpet specialists before finally choosing Mr Carpet at the Sheen branch. They are excellent from start to finish - great selection of products, competitive prices, great customer services, quick turnaround and excellent fitters.
Richard and Andy are a joy to deal with!
They have done so many jobs for me and I have never had a single complaint. Highly recommend them to anyone.

Elena Romanova Interiors

January 17, 2020
Unprompted review

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