Mr Bee Removals Reviews 493

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the moving process smooth and efficient. Many people highlight the excellent service, noting the team's careful handling of belongings and their ability to work quickly and effectively. The booking process is also frequently described as easy and straightforward. However, some customers have expressed dissatisfaction with the pricing, mentioning discrepancies between quoted and final costs, or unexpected fees. A few other people also felt that the product, specifically the removal service, occasionally resulted in damaged or lost items, and in some instances, the movers were perceived as slow or unprepared.

What people talk about most

Service

People report positive experiences with service. Many customers praise the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the teams as efficient, polite, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the pricing competitive, reasonable, and... See more

Product

Clients share ambiguous opinions on product handling. Many customers report significant damage to their... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They agreed to help with my move very last minute, literally 2 hours before I had to leave my apartment. My driver David was the sweetest thing, super helpful and very understanding, communication was... See more

Rated 4 out of 5 stars

This was my second tune using Mr Bee Removals and it was again, a very good experience. The team were professional, respectful and worked well together. They worked hard and had a great attitude and a... See more

Rated 4 out of 5 stars

Mr Bee Removals helped me move house in September. They were prompt on time and although they left one item behind they remembered everything else and did not seriously damage anything.

Rated 4 out of 5 stars

Very fast and the 2 men who loaded up very careful with my stuff only problem I had that the job turned out to be £35 pound more than what I was quoted by the man I spoke to when I booked it.



Contact info

4.1

Great

TrustScore 4 out of 5

493 reviews

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Replied to 11% of negative reviews

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Rated 4 out of 5 stars

Good service

Very fast and the 2 men who loaded up very careful with my stuff only problem I had that the job turned out to be £35 pound more than what I was quoted by the man I spoke to when I booked it.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Mr Bee removals has…

My experience with Mr Bee removals has been very good from the beginning. I started by talking to John about helping emptying a container with was coming from abroad and transporting the personal belongings to a flat which was on 3rd floor of apartment without stairs.The container arrived unexpectedly earlier then planned and I called John and he arranged two men with a van to help me out last minute. One of the men came on their day off to help! They were very good and did an excellent job. I would high recommend Mr Bee removals .

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

My move went very smoothly

My move went very smoothly. The men kept in touch with me throughout the morning so that I knew what time they were coming, the whole move was done very efficiently and they were very helpful and friendly. Thank you for a great service.

September 10, 2025
Unprompted review
Rated 2 out of 5 stars

Service became much worse

I used this company two years ago and had an excellent experience, but this time the quality was much lower.

The movers didn't seem well-prepared. The person dismantling the bed was not careful - parts dropped as he unscrewed them, and a large piece of wood fell. Fortunately, the damage was internal and didn't affect the bed's functionality. However, they lost three screws and had no replacements, so I am now missing them. Additionally, they temporarily lost a sofa leg, which was only found after they had already left.

I also paid for an extra hour because it took them 30 minutes to assemble the bed. When I asked them to assemble the sofa, they rushed, saying the next client was waiting. I had already paid for that hour, so this was confusing and frustrating. I called the manager, who was very helpful, and the movers returned, but they were unhappy and assembled the sofa hastily, leaving me to fix some parts afterward.

Lastly, I gave them my electric screwdriver because they didn't have one, and I now cannot find it. While it's not a huge loss, it adds to my disappointment with this service.

I truly valued the service I received two years ago, so it's unfortunate to see such a decline in quality.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have used Mr Bee Removals 2 years in…

I have used Mr Bee Removals 2 years in a row. Both experiences have been very pleasant. Communication in letting us know whether they’d be late was appreciated as it gave us time to plan around it. Both teams (different each time) were very kind and professional (Shoutout to Hamza for his kindness!).

First time using Mr Bee Removals, movers asked for a stairs fee as I lived on the second floor of flats (We thought it was included in the price - my mum then gave them cash in hand). Afterwards when emailing about it, the total price does indeed include any additional costs for stairs. Please be mindful. Otherwise good experience all in all :)

September 12, 2025
Unprompted review
Rated 4 out of 5 stars

Careful and prompt

Mr Bee Removals helped me move house in September. They were prompt on time and although they left one item behind they remembered everything else and did not seriously damage anything.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable good comunication.

I had a very good , removal day, trustworthy , and very obliging, polite , and careful with my furnature, did what they had to do , easy tranactions.
Very happy customer. Would recommend.

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, highly professional movers. Packed the van nicely so was able to fit a lot in. They took care not to damage my property or good.

Main thing is that you need to pack your furniture really well, I see reviews where furniture was damaged but you need to take precautions to protect it yourself.

I would recommend them to anyone looking for movers. We had Richard who was really good, polite and professional

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Slow and dubious micro prints

The guys are extremely slow as they charge per hour to increase the price. After loading some of the items, they said it's too many items (though all the items were mentioned before the quote).
After wasting half an hour when the items were loaded there was still space left.
Lastly the job was finished in 4 hours but I was charged for 6 hours.

I would recommend to avoid them.

September 27, 2025
Unprompted review
Rated 1 out of 5 stars

Very negative experience

Very negative experience. Lack of transparency and appalling communication.
The removal was schedule for 12.30pm, they call me at 12.25 to let me know they d be 1.5hrs late. 2pm comes, no news. I call back and the guy told me he was still at the previous job as the lift broke and he did not know when he could be at mine. I called the office and they sent someone else. They arrived at 3.25pm ( I am now 3 hrs late with my buyers arriving in 1 hr).
They finished the job at 6.40pm at the latest and charged me for the full 4hrs even though they worked 3.15 hrs and were 3 hrs late. Be carful to check the starting and finishing time carefull or better still, DON’T BOOK THEM!

September 25, 2025
Unprompted review
Rated 4 out of 5 stars

Great professional service

This was my second tune using Mr Bee Removals and it was again, a very good experience. The team were professional, respectful and worked well together. They worked hard and had a great attitude and approach. I would confidently recommend them as the move went so very well. Thank-you !

September 23, 2025
Unprompted review
Rated 1 out of 5 stars

Removalists fighting and shoving

The two removalists got angry during my move and started shoving each other, one was pushed back into the balustrade so could have ended badly. It made it a very uncomfortable and stressful experience as I was on my own. They also damaged my door frame getting my sofa into the living room.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Accomodating, Punctual, Reliable

As a student moving between cities, I was very anxious about the cost and logistics of a van hire. Mr abee Removals were extremely accommodating financially and managed to make a little deal for me which was amazing! The van came on time and the driver was lovely. Abi made sure all of our stuff was safe and secure, he organised the van well, although I would say he was at times overly cautious about overloading the van but for understandable reasons (however this did mean we didn't get all of our stuff in the van and I do think there was enough space but he's the professional and I trust him). We did everything on time with the driver's help and it was a seamless day.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing removal team

Amazing removal team , moving can be stressful. However the team was great I cannot fault them one bit ! Got the job done effortlessly with no stress
Thank you so much
I definitely recommend

September 14, 2025
Unprompted review
Rated 1 out of 5 stars

Unclear Pricing and Unprofessional Re

The first email they send is just a standard template with prices. When I told them I found much cheaper quotes elsewhere, their reply came across as unprofessional. In my case, they said it would be cheaper if there was a lift — which was never mentioned in their first email.

So just be aware: if you don’t have a lift, your price will be very high!

September 16, 2025
Unprompted review

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