Mr Bee Removals Reviews 493

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the moving process smooth and efficient. Many people highlight the excellent service, noting the team's careful handling of belongings and their ability to work quickly and effectively. The booking process is also frequently described as easy and straightforward. However, some customers have expressed dissatisfaction with the pricing, mentioning discrepancies between quoted and final costs, or unexpected fees. A few other people also felt that the product, specifically the removal service, occasionally resulted in damaged or lost items, and in some instances, the movers were perceived as slow or unprepared.

What people talk about most

Service

People report positive experiences with service. Many customers praise the efficiency, professionalism, and... See more

Staff

Reviewers mention positive feedback about staff. Many customers praise the teams as efficient, polite, and... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the pricing competitive, reasonable, and... See more

Product

Clients share ambiguous opinions on product handling. Many customers report significant damage to their... See more

Booking process

Reviewers highlight positive aspects of the booking process, describing it as easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They agreed to help with my move very last minute, literally 2 hours before I had to leave my apartment. My driver David was the sweetest thing, super helpful and very understanding, communication was... See more

Rated 4 out of 5 stars

This was my second tune using Mr Bee Removals and it was again, a very good experience. The team were professional, respectful and worked well together. They worked hard and had a great attitude and a... See more

Rated 4 out of 5 stars

Mr Bee Removals helped me move house in September. They were prompt on time and although they left one item behind they remembered everything else and did not seriously damage anything.

Rated 4 out of 5 stars

Very fast and the 2 men who loaded up very careful with my stuff only problem I had that the job turned out to be £35 pound more than what I was quoted by the man I spoke to when I booked it.



Contact info

4.1

Great

TrustScore 4 out of 5

493 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely disgusting service

Absolutely disgusting service. I used this removal company in September 2025. Alot of my furniture was broken and damaged, the removal men were dismissive and rude. When raising the concerns with the management he was extremely aggressive and rude then blocked my contact. Now have had purse it to court 🙄 NEVER USE THIS COMPANY!!!!

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

Quite outstanding and efficient

We have no connection with the Mr. Bee company nor anyone associated with it.
They moved the whole contents (including a piano) of our large 6 bedroom house to an other house some 5 miles away in one day. We were a bit dubious about their website "Man and van" image but they were outstanding on the day. The crew were very courteous, polite and considerate.
We cannot say enough how efficient they were. They worked like crazy, packed everything perfectly and there was no damage to anything.
They were competitive in price.
We would use them again without hesitation.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Trusted removal company…

Have got lots of items in my home which includes sofas, freezer,wardrobes, many boxes and luggage. This removal company did all dismantling, all with care and very fast. They reassembled all in my new home without delay and was very affordable. I would recommend them anytime anywhere. Great team!!!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Best Move Ever.

Best Move Ever.
Professional, friendly and packed everything beautifully.
Happy to help you.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Rapid!

I needed a significant amount of furniture and boxed items moved half way across the country. The guys arrived promptly and did not stop working until the job was done. They were friendly and had me moved in to my new home in no time with wardrobes and a bed dismantled and put back together. All items safely transported and professionally packed in to vans. I will definitely be using you again!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service – stress-free and well priced

The removal team were fantastic and made a stressful day so much easier. They were friendly, polite, and had a great sense of humour, which really helped keep the day light. The service was very well priced, and I would highly recommend them to anyone looking for a smooth and stress-free move.

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great guys both times

I have used Mr Bee twice in the past month and both times they have been great, the men called on the way and were careful with our belongings and worked quickly and efficiently even in the heat! Will recommend and will use again! Thanks to both teams!

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

The 2 young lads that came along were…

The 2 young lads that came along were friendly, professional & got the job done in good time. It was a very hot day & they just got on with the job . Excellent service . My communication with Mr Bee Removals was excellent on the telephone too.
Thanks so much

August 10, 2025
Unprompted review
Rated 2 out of 5 stars

Mr.Bee Removals customer feedback

I used Mr. Bee Removals on 28th July for my house shifting, I selected them after a google search, choose £60 Per Hour Minimum 2 hours with one man and a TRANSIT VAN. paid GBP 120. We didn't have many large items or furniture, 8 check-in bags, 6 carton box, 3 detachable shelfs, on TV, no furniture to move, all items were packed and sealed, on moving day 1 guy helped he was using a hand movable trolley, while moving the last set of items, he kept 2 cartoon, and loaded all 3 boxs that contained the detachable shelfs stacked on each other, while trying to make his way out accidently hit the digital door lock, and broke it. I informed to landlord and they promptly charged me GBP80. When I called Mr.Bee to report this incident, they said to drop an email, but within minutes the guy who helped me on that day had called, I really felt bad, the last thing I wanted was that poor chap paying the cost from his salary to his management. but all I wanted was an apology from Mr. BEE management, which I didn't get till date, I sent a chaser but no response yet. one thing I noted is the guys helping want to move as much as possible in a single move / the wanted to load everything on the lift in a single move, blocking the closing door, hardly he had place to stand.. in 2-3 trips all items were moved. we were living in 18th floor moving to a lower floor in new address. The distance was just 1.1mile. I rate this service poor because the removals guys are not trained at all, and are in a hurry to move things, not professional at all, not a good quality moving trolleys and a bad customer care. Next time I will go for a more professional movers. Not worth the money.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

No complaints here!

This is my fourth time moving home, but my first time using Mr Bee — and I have to say, it was the fastest and smoothest move I’ve ever had. The team was fantastic from booking right through to moving day. Ezekiel was friendly and responsive, and the moving crew was efficient, professional, and clearly knew exactly what they were doing. On top of that, their rates are very competitive. Highly recommended!

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great service!

I've used Mr Bee's services for 2 different big house moves and I can whole-heartedly recommend this company. The men are skilled, reliable, polite, efficient, respectful with furniture and delicate items, and do their best to ensure a job well done. Also excellent communication from start to finish.
Highly recommend to anyone looking for a smooth move 👌

August 2, 2025
Rated 1 out of 5 stars

Steer clear what a very rude and…

Steer clear what a very rude and arrogant man John very intimidating over the phone because I complained about damage to my furniture grease over my furniture severely dented washing machine, the guys worked but seemed to be in a rush wanted to get away asap left furniture outside the house was not willing to do another trip my kids did most of the move , but as for mr bee himself I was gobsmacked the way he spoke and threatened me over the phone ,shocking out of pocket as I had to pay more removal men to fetch the rest of my stuff avoid like the plague

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Really hard working people, Josh and John were absolutely amazing, was a long problematic move, but the boys dealt with everything professionally, which eased my anxiety.
Would thoroughly recommend Mr Bee for your removal needs.
Once again, many thanks

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Bee removals did our move for us on…

Mr Bee removals did our move for us on 26 July. I would highly recommend. Two really nice guys did the move. They arrived early and were quick and efficient. Customer service at Mr Bees is great too. Very reasonable price. Thanks Mr Bee for making our move so smooth

July 26, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look