Mrbigtops Reviews 35

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

I was a subscriber to this place when they very first started. Was quite happy until the 3rd box didn't arrive. I emailed the company - explaining that I never received the box. There was much back... See more

Rated 3 out of 5 stars

Selection of sweets received varied considerably to those advertised so slightly disappointed. I received love hearts, pink choc hearts, pink choc pigs, mini teeth, mini milk bottles, mini strawberry... See more

Rated 4 out of 5 stars

If your looking for something a bit different from the Graze boxes, which seem to be the new Readers Digest of being unable to cancel, comes Mr. big Tops, which provides you a monthly treat box of s... See more

Rated 1 out of 5 stars

I subscribed to their once a month sweet box. All was well until after about 3 months I could no longer log onto my account. I sent 5 emails to their customer service team and got no response whatso... See more

Company details

  1. Candy Store

Information provided by various external sources

Scrumptious sweets packed with traditional flavours can now be transported from the past into the most delicious of presents with the launch of Mr Big Top's spectacular sweet invention. Fizzy, foamy, gummy and gobstopping-ly delightful, Mr Big Tops' sweets by post are cute little boxes that pack a big flavour punch. Stuffed full with nostalgia, the vintage virtual sweet emporium is choca-block with retro cool candy and old fashioned treats.


Contact info

2.2

Poor

TrustScore 2 out of 5

35 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Mr Big Tops the sweetest delivery

If your looking for something a bit different from the Graze boxes, which seem to be the new Readers Digest of being unable to cancel, comes Mr. big Tops, which provides you a monthly treat box of sugary treats. Including many favourites that you can select, there's nothing better for that little treat every now and then each month.

Reasonably priced and fantastically packed. The only problem is getting to the post before the kids do to ensure there's anything left for you!

July 6, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

My hubby is like a big kid. Loving the days of a 10p mix. Mr big tops is excellent as a present. All his fav sweets in one box with a personalised message delivered to my door and I look like thoughtful wife. Now all we need finders keepers ad Knightmare to be on the tv to complete the nostalgic experience

July 6, 2016
Unprompted review
Rated 2 out of 5 stars

Poor customer service

I ordered a set of sweets for my father on fathers day from their email saying it would be in time. They didn't have 3 types I advised of replacements and was told they were in. 2 days later I was asked for replacement ideas for the original choice and repeated my choice. I also ordered some mixed 2kg jar for my nephew whose party was the day before fathers day. They charged me 2 sets of full postage sent them together and it didn't arrive til Monday after fathers day so I had had to go buy other items. I have sent contact emails twice and received no reply. Wouldn't use again now and yet they used to be good.

July 2, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent

Just recieved my mr big tops sweet gift boxes, perfect for Christmas stocking fillers. I had to open one to taste! lots of yummy sweets, great value for money. Quick delivery! Perfect
Merry Xmas Mr Big Tops

December 10, 2014
Unprompted review
Rated 5 out of 5 stars

LOVE IT LOVE IT LOVE IT!

Mr Big Tops is a great idea! Not only was I able to order sweets I haven't seen for years, they also arrived on my doorstop in no time at all! I am so impressed! Already started to order up all my stocking fillers! Thank you so much!! 100% recommended.

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Perfect Stocking filler or to me love me present!

I just have recently received my Mr Big Tops box of sweets. I originally ordered them as a secret Santa present for a colleague at work and was so impressed with the fast delivery and quality of product that I have since ordered a box for myself (I have to say they are amongst the best sweeties I have ever tasted) and more for stocking fillers. The product is totally unique, excellent value for money and makes a lovely pressie. Much better than the sweets you see in the aisles or next to counters in stationers or department stores at the moment!!!

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Ordered for Christmas, got an amazing deal: 50% off. Delivery was super fast. Cant weight to give these to my girlfriend on Christmas morning. Would defiantly use again!

December 8, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service, sweets were fresh and yummy!!

My Mr Big Tops Christmas boxes has just arrived and they look fab!! There the perfect stocking filler and my sister is going to LOVE them!! Would definitely recommend this to anybody that's a lover of sweets or someone looking to buy the perfect gift. Customer service was fantastic and any queries I had they were quick to help. I will definitely be ordering more for Christmas and birthdays!! :D

December 8, 2014
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I have had many MANY issues with this company with them taking money and me not actually receiving any sweets, when I finally do get through to 'Luke' at customer services (he seems to be the only one that works there) he agrees to send me out the sweets that have apparently 'gone missing' (I believe they are never sent) and then I get charged again for the pleasure. I have been told on 2 occasions that my payment had been cancelled yet they keep taking money and not sending me anything!

November 5, 2014
Unprompted review
Rated 1 out of 5 stars

Bad service and poor communication!

This company is awful! All they want is to grab your money and that's it! First of all they sent all the wrong sweets out and then after i told them, they continued to take money without correcting the first order! I brought a voucher on wowcher and regret it! Not worth the money nor hassle!

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Regular sweet treats through your postbox, with a slice of excellent customer service!

There is only one thing sweeter than being able to choose your very own trove of tasty goodness to be delivered direct to your door. No, not the exceptionally good price for such a service. The truth is that service makes any good deal all the sweeter and Mr Big Tops are no exception.

Community engagement and loyalty driving are two things that I love to see in a company; the team over at Mr Big Tops do this so very well! Whether it's frequent giveaways or their great engagement and conversations on Twitter and Facebook, they're clearly very much in love with their product. Let's face it; who wouldn't be!

If you love candy, vintage flair and charming service, you really should at least try one box for yourself. Being able to have your favourite sweets delivered to your door in snack sized packages on a regular basis is heaven for a sugar lover!

December 22, 2013
Unprompted review

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