I’m using MrGrand portal since years with great satisfaction and contact support in difference situation which I’ve been in need of their direct customer support service. Really appreciated all time t... See more
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Good price, reserved room was ready as expected, however I could not update the reservation (wanted to add another night), so I ended up with 2 reservations. And I thought having to work with paper vo... See more
Company replied
Booked on Mr Grand for Hyatt Ziva Montegobay. Received a voucher straight away after I booked. Call the hotel to make sure they have the reservation, they did. Went to the hotel, smooth check in proc... See more
Company replied
I used MrGrand to book a hotel in Mexico. The rate was better than the conference rate of the hotel and MrGrand helped me immediately when I asked for a confirmation from the hotel. The answered the s... See more
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Company details
About MrGrand
Information provided by various external sources
Expert for hotels and rental cars. Business travelers benefit from discounts, status, and bonus points as well as our professional support. Free registration.
BENEFITS TO BUSINESS TRAVELERS
We are a leading provider for business hotel and rental car bookings. Our service may be used by businesses of any size – from the self-employed all the way to companies with several thousand employees. Our focus is on small and medium sized companies.
We excel through attractive prices, simple processing and management of bookings and faster customer service. You can easily book for yourself or your colleagues. With our proprietary status program you can benefit from additional discounts and special rates. Bonus points can be collected for bookings and redeemed for free lodging.
We feature over 73,000 hotels worldwide of all categories at discounted rates. We primarily offer all available room categories from Standard to Superior/ Deluxe all the way to Executive / Club Level. Special terms with 1,650 global and local partners allow you to rent cars from approx. 32,000 sites at extremely attractive prices.
PROFESSIONAL AND FINANCIALLY STRONG PARTNERS
Our booking technology is a proprietary development and patented. Our innovativeness secured us the Federal Ministry for Economic Affairs and Energy as well as the Investitionsbank des Landes Brandenburg as strong partners, who support us with aid from the European Union.
As an active member of the federal association for independent travel organisations, Allianz Selbständiger Reiseunternehmen e.V., we support the growth of the tourism small firm sector in Germany. Our membership in the association also allows us to ensure further qualifications for our staff and exchange know-how.
BENEFITS TO BUSINESS TRAVELERS
We are a leading provider for business hotel and rental car bookings. Our service may be used by businesses of any size – from the self-employed all the way to companies with several thousand employees. Our focus is on small and medium sized companies.
We excel through attractive prices, simple processing and management of bookings and faster customer service. You can easily book for yourself or your colleagues. With our proprietary status program you can benefit from additional discounts and special rates. Bonus points can be collected for bookings and redeemed for free lodging.
We feature over 73,000 hotels worldwide of all categories at discounted rates. We primarily offer all available room categories from Standard to Superior/ Deluxe all the way to Executive / Club Level. Special terms with 1,650 global and local partners allow you to rent cars from approx. 32,000 sites at extremely attractive prices.
PROFESSIONAL AND FINANCIALLY STRONG PARTNERS
Our booking technology is a proprietary development and patented. Our innovativeness secured us the Federal Ministry for Economic Affairs and Energy as well as the Investitionsbank des Landes Brandenburg as strong partners, who support us with aid from the European Union.
As an active member of the federal association for independent travel organisations, Allianz Selbständiger Reiseunternehmen e.V., we support the growth of the tourism small firm sector in Germany. Our membership in the association also allows us to ensure further qualifications for our staff and exchange know-how.
Contact info
Veltener Str. 1, 16761 Hennigsdorf / Berlin, Berlin, Germany
- +49 30 814 865 24 | +44 560 003 9978
- service@mrgrand.com
- www.mrgrand.com
4.8
Excellent
49 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
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Good price
Good price, reserved room was ready as expected, however I could not update the reservation (wanted to add another night), so I ended up with 2 reservations. And I thought having to work with paper vouchers was a thing of the past, so if you can adjust these 2 things you'll get 5 stars next time
June 29, 2017
Unprompted review
Reply from MrGrand
Dear JK,
thanks a lot for taking the time to review our service!
Sometimes it is cheaper to make a new booking for the addtional day as changing the existing booking might change the rate for all days already booked. Please check with us briefly using our contact email in case you need to change a booking. We can quickly check for you providing very fast turnaround times. As most hotels do indeed require printouts, we can't get rid of them yet.
Hope you had a nice stay, regards
MrGrand
Excellent service, fast and friendly
They were very helpful, answers were very fast.
Excellent service!
June 25, 2017
Unprompted review
Great service, great site, highly recommended
Use Mr Grand often, always easy to use, always smooth check in.
June 14, 2017
Unprompted review
Reply from MrGrand
Hello Moe,
thank you for this great review - our first one on Trustpilot!
We are really happy that you like our service!
Best regards
MrGrand
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