MrSite Reviews 

204
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic. I really didn't think I would be giving a 5* star review for Mr. Site given the old site builder & look of that, but the new platform ,think it's called omnibuilder is smart clean & looks... See more

Rated 5 out of 5 stars

Using MrSite has probably been the best experience I've ever had when using a Web Based organisation. Where most are absolutely useless MrSite stands head and shoulders above the rest. They offer an e... See more

Rated 5 out of 5 stars

I must say I have been pleasantly surprised & impressed by the helpfulness & response times from the people who have helped me over the weekend. No question has been a silly question & the offer of he... See more

Rated 5 out of 5 stars

I Have only been with mr site a couple of months now & even though I am a complete novice I have managed to build a stunning website if I get stuck or need help there customer support is second to... See more

Company details

  1. Website Designer

Information provided by various external sources

Build your own website with the UK's leading website builder. Get online within hours, no experience required.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

204 reviews

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4.6

All reviews

(204)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Great customer service from online chat

Received great service from the chat feature on Mr Site in regards to transferring Mr Site Email to outlook. I had trouble finding the information online which i think could be improved but very impressed with the people is spoke to.

January 24, 2018
Unprompted review
Rated 4 out of 5 stars

The online chat facility with Mr Site …

The online chat facility with Mr Site is great and very helpful. Quick, easy to use and informative! Athanas in particular was friendly, helpful and resolved the issues I had. Despite me moving on from Mr Site now - my time and experiences here have been A+

January 20, 2018
Unprompted review
Rated 5 out of 5 stars

I am one of the "older" generation

I am one of the "older" generation, and often struggle with technology. I was thrilled with myself when I managed to build my website many years ago with Mr. Site Web in a Box. Since then I have had excellent advice and help, and especially this week from Athenas, who has been very patient with me and reminded me of how to edit and add photographs to my pages. The trouble is that I sometimes forget fundamental things about editing, and it is nice to be treated with kindness and patience.

January 20, 2018
Unprompted review
Rated 5 out of 5 stars

Had some difficulties with my domain …

Had some difficulties with my domain name and used Mr. Site's online chat, spoke with a very nice chap Stefan Velikov, who has been soooo helpful and so patient and we finally got to the bottom of it. Thank you very much.

December 29, 2017
Unprompted review
Rated 4 out of 5 stars

Support staff are always very helpful …

Support staff are always very helpful and respond quickly - nearly always solving any issues or answering any questions.
There are a couple of area with their shop which need further refinement - but I'm sure they are working on that.
The tools for creating and changing your site work really well and the changes are propogated really quickly to the live site.

December 26, 2017
Unprompted review
Rated 4 out of 5 stars

Been with Mr Site for years

I've been with Mr Site for a number of years now and the majority of the time they have been great. Even though I haven't been very active on my website the building services are great and the customer service are always friendly/happy to help. However be aware that you may be automatically charged for a renewal with no confirmation from yourself as I found out today, not only that I was charged double the amount I paid for the first year! After initially being told it could not be refunded with the help of 'Mihaela' and her manager over the live chat system it was worked out and they are issuing the refund so just be aware of this if you sign up! Other than that, great services and good value.

December 20, 2017
Unprompted review
Rated 5 out of 5 stars

i would certainly recommend Mr Site

i would certainly recommend Mr Site - which I already have to many freinds. I have received nothing but help from them in creating my website from all the Team and especially Athanas. I always felt I was being listened to and helped with great patience and kindness.

December 19, 2017
Unprompted review
Rated 4 out of 5 stars

Great treatment on the phone when it …

Great treatment on the phone when it came to sorting out a technical issue, but hard to communicate online as the live chat was not online. However the chap I spoke to Athanas was very helpful. Have used Mr Site for 6 years and we rarely have issues.

December 14, 2017
Unprompted review
Rated 5 out of 5 stars

Tech support Athanas helped me greatly

Tech support Athanas helped me greatly, sorted out my webmail troubles as i was having issues sending e-mails through my phone app.
Now its working great and it was all thanks to them.

Thank you very much

December 12, 2017
Unprompted review
Rated 5 out of 5 stars

Website updates.

Very quick, polite and efficient responses. Took the time to check that I got exactly what I wanted. Very pleased with the service I received. Thank you.

November 26, 2017
Unprompted review

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