Booked the morning that England beat Mexico... Wasn't hopeful for an appt but got one within the hour. Disappointed that Blue Light Card discount is no longer available though Puncture repair com... See more
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Had a steering issue on my RCZ, took the car to the guys at Mr Tyre in Coventry . Brilliant lads , took me through the problem , rectified the issue in a short time and car is now perfect. Great mann... See more
Always a great service from Mr. Tyre in Coventry with friendly staff and competitive pricing. They provide honest and transparent communication and go above and beyond in customer service. Just... See more
excellent service..MOT done..car taken in exact time booked..able to wait and comfortable chairs provided. Have used Mr Tyre before for tyres etc and always found efficient and friendly service. Sta... See more
Company details
- Tire Shop
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Oil Change Service
- Wheel Alignment Service
Written by the company
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Written by the company
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Contact info
50 Gulson Rd, CV1 2JH, Coventry, England, United Kingdom
- 442476258002
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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The team at Mr Tyre are always helpful
The team at Mr Tyre are always friendly, welcoming and do a good job. As a lone female, some garages can be quite scary places and they rip you off - but not Mr Tyre Coventry. Thank you Mr Tyre team!
October 10, 2025
Coventry branch
Main service of Audi. Customer service was excellent and completely honest throughout unlike Audi main dealers who will try and squeeze as much money out of you as possible.
October 11, 2025
Reliable and easy experience
I can't recommend this garage enough. I've been a customer for years and they always provide excellent service. They are transparent about all costs and only recommend work that is truly necessary. The staff are always friendly and take the time to explain everything in a way that's easy to understand. It's refreshing to find a truly honest and reliable mechanic. Thank you again Mr tyres
October 10, 2025
Tyre replacement
Excellent service from start to finish, from the initial assessment, work carried out, and conclusion was great, 5 stars to all involved. Highly recommended, would definitely go to again.
October 2, 2025
excellent customer service and the job…
excellent customer service and the job was done quickly and efficiently
September 29, 2025
Great customer service.
The customer service was first class from start to finish.The two guys we dealt with,were so pleasant and attentive.We have now had 3 dealings with Mr Tyre,for tyres,tracking and now a new exhaust,good pricing and a quick turn around.
Thanks to you all at Mr Tyre.
Neville & Lorraine Bulpitt
September 30, 2025
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
As a business owner
As a business owner, I was truly let down by Mr. Cheap Tyres in Coventry. After arriving slightly late for my appointment, I was not only dismissed rudely, but also felt racially profiled by the staff. This experience was completely at odds with the customer service image they advertise.
It’s one thing to have a bad day, but it’s another to show such a lack of professionalism that a customer feels discriminated against. The management must revisit this store, retrain every employee, and ensure their team actually lives up to the company’s supposed standards. Right now, it’s just words on a website, not reality. I’m incredibly frustrated and disappointed in the service I received.
September 26, 2025
Unprompted review
Reply from Mr Tyre Ltd - Coventry
Dear Saifullah Hafeel,
As we have communicated privately, Thank you for taking the time to share your detailed feedback following your visit to our Coventry branch on Friday, 26th September.
I'm very sorry to hear that your experience left you feeling disrespected and unvalued, that is absolutely not the impression we want any customer to take away, and I appreciate you giving us the opportunity to respond.
Having now reviewed the matter fully, including speaking with the staff involved, checking the CCTV footage and listening to the call recording, I’d like to respond to the key points you raised:
Firstly, the booking for this appointment was not made online, and it was not placed by the person who attended the centre. The call recording confirms that the booking was made over the phone requesting an appointment between 4.30-5.00pm. Importantly, it was made explicitly clear, multiple times, that we could not accommodate the vehicle after 4:45 PM. This information was communicated clearly at the time of booking and forms the basis of our decision on the day.
Appointment Timing
While we absolutely understand that unavoidable personal commitments can cause delays, the timing of your arrival, just after 5:00 PM for a 4:45 PM appointment, and over 15 minutes after the agreed cut off time, unfortunately left too little time for the work to be completed properly before closing. In these situations, our priority is to avoid rushing jobs or compromising on safety and quality, and for that reason the team were unable to proceed with the tyre fitting. Whilst the tyre bay side of the garage did appear to be empty, staff were still working in other areas of the building.
That said, I completely agree that this should be communicated helpfully and with understanding. If this was not the case, I apologise.
Feeling Dismissed
Most importantly, I want to acknowledge your feelings around how you were treated. No customer should leave feeling ignored or disrespected, and I’m very sorry that this was your experience. We expect our staff to treat every customer with courtesy and respect, and it’s clear that we did not meet that standard in your case. Your feedback has already been shared with the team, and it will be used constructively to guide future training and discussions around customer service.
While I found no evidence on CCTV or through internal review to suggest that any personal characteristic influenced how your booking was handled, I take your concern seriously. Everyone should feel welcome and respected in our branches, and I regret that you were left feeling otherwise.
I hope this response shows that we’ve taken your complaint seriously and investigated it thoroughly. We are grateful that you’ve raised these concerns, and we will use them as a learning opportunity for the Coventry team. Should you choose to use us again in the future, I am certain you will have a much more pleasant experience.
Thank you again for your feedback.
Kind regards
The Mr Tyre Team
Brilliant and friendly staff.
Brilliant and friendly staff.
Used three times everytime thing i want doing is done super quick and staff are always chatty and welcoming!
100% would use again
September 26, 2025
Unprompted review
because the service was 5 star
September 24, 2025
Great efficient service
Always friendly & helpful guys and fast service. I turned up with a dodgy exhaust and it was fixed within a couple of hours. Would definitely recommend.
September 20, 2025
Friendly staff that communicate well…
Friendly staff that communicate well about any issues with the car, work was done quickly for a good price
September 18, 2025
Yet again Mr Tyre has delivered great…
Yet again Mr Tyre has delivered great customer service service and knowledge ,if something doesn’t need doing they tell you .
September 16, 2025
Quality job and reasonable price.
September 8, 2025
Fantastic Customer Service
September 10, 2025
Efficient, curtious
Great value for money, could leave car night before, work complete following day. Good job done.
September 9, 2025
Booked a tyre change online and they…
Booked a tyre change online and they were ready for me when I arrived. Took about 15 minutes and they checked my other tyres too. Great experience and will return
September 8, 2025
this company listens and presents sound…
this company listens and presents sound optionswhen problems raise they arise Respectful and make you confident in what they do
September 4, 2025
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