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Mr Tyre Ltd - Derby (Normanton Road) Reviews 

1,136
•
TrustScore 5 out of 5

4.8

153 Normanton Road, DE23 6UR Derby, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I booked a full service with Mr. Tyre and the staff were amazing. Any additional repairs and the costs involved were communicated to me. The pricing was also affordable.

Rated 5 out of 5 stars

Nick’s Team can clearly tell you their professional advice and they will help anyone’s car to sort out the problems. If anything that they will not do (for example some specific brand and model that... See more

Rated 5 out of 5 stars

I’ve used this garage for the past 10 years with all my cars. They’re always great at explaining things simply and exactly what needs doing, why and how long you could safely wait if not doing the wor... See more

Rated 5 out of 5 stars

Mr Tyre Normanton Rd Derby I took my car for an MOT this morning Later that day I received a text informing me my car was ready for pick up having passed. The service is A1 all the time. I have no hes... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 153 Normanton Road, DE23 6UR, Derby, England, United Kingdom

  • 441332361717

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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4.8

All reviews

(1,136)

10,232 reviews in the last 12 months

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Rated 5 out of 5 stars

Really friendly and helpful staff.

Really friendly and helpful staff.
Very pleased with the service I received and would highly recommend.
(I called in after picking my car up after having had a bumper fitted at a local garage. I had checked the availability of the tyres online but wanted to check the sizes before booking. Although it said I could book today online when I went to book it I couldn't. I think this was because it was so close to the actual time I wanted. I am sure I could have booked over the phone. When I arrived I had about an hour and a half to spare. The gentleman who served me was very accommodating and fitted the tyres to fit in with my schedule).
Will certainly use this branch again and this will be my preferred location.
Customer service at its best and a really enjoyable experience (in sweltering heat).
Thank you

June 26, 2026
Rated 5 out of 5 stars

Mr Tyre are the best

My 🚗 car tyre got changed on time,and the staff was very professional and helpful, whilst I was paying my bill the staff member drove my car out and put it in the shade for me great.

June 25, 2026
Rated 5 out of 5 stars

Front tyres replaced

The fact that they had all my information to hand plus my car made whole experience easy that is all we can ask for keep it up.

June 18, 2026
Rated 1 out of 5 stars

DANGEROUS PRACTICE!!!!!!!!

Paid Mr Tyre for 2x front tyres and tracking! 10 months later I noticed my front tyres were bold!!!! On the inner side (Bering in mind I do low mileage around 6000 miles per year, or less). Took my car to somewhere else who unlike Mr Tyre gave me a "Printout" of my tracking before & After! The results were SHOCKING!! My front tyres and me steering wheel alignment was DANGEROUS!!! I was told, "If I was driving on a motorway I could have had a serious accident". *Not what you want to hear. Was given a "Printout" of the before and after (Mr Tyre never gives customers this). I did email Mr Tyre customer service.......and received a "Your fault" reply. DO NOT USE THIS COWBOY COMPANY!!!! I will be informing Trading Standards of their shocking service and also putting drivers in danger.

June 23, 2026
Unprompted review
Mr Tyre Ltd - Derby (Normanton Road) logo

Reply from Mr Tyre Ltd - Derby (Normanton Road)

Dear Brice Roddis,

When I responded directly to your complaint, I'm not sure if you understood what I meant. 

Your car failed it's MOT test in July 2025, which was 4 months after you had the wheel alignment done. The car failed on several items, and you had advisories on several others. 

These are the details:

Do not drive until repaired (dangerous defects):
Nearside Rear Brake pad(s) less than 1.5 mm thick (1.1.13 (a) (ii))
Offside Rear Brake pad(s) less than 1.5 mm thick (1.1.13 (a) (ii))
Parking brake efficiency less than 50% of the required value (1.4.2 (a) (ii))
Repair immediately (major defects):
Nearside Rear Lower Suspension arm pin or bush excessively worn front and rear bushes (5.3.4 (a) (i))
Offside Front Lower Suspension arm pin or bush excessively worn front and rear bushes (5.3.4 (a) (i))
Offside Headlamp light intensity severely reduced (4.1.4 (a))
Power steering malfunctioning at idle (2.1.5 (a))
Monitor and repair if necessary (advisories):
Nearside Rear Outer Tyre worn close to legal limit/worn on edge (5.2.3 (e))
Nearside Rear Brake disc worn, pitted or scored, but not seriously weakened (1.1.14 (a) (ii))
Offside Rear Brake disc worn, pitted or scored, but not seriously weakened (1.1.14 (a) (ii))
The dangerous items and the major defects listed include the Nearside and Offside front lower suspension arm bushes which would definitely need the alignment resetting after they were replaced. 

I am not expecting you to respond, but please pass on this correspondence onto Trading Standards as although they would obviously advise you that no business can or should guarantee wheel alignment for well over a year, they will be especially interested in hearing how you are trying to hold us responsible and slandering us at the same time.



Kind regards,
 
Pete Bamford
Customer Service Team

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