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Mr Tyre Ltd - Mansfield Reviews 

1,799
TrustScore 5 out of 5

4.8

108 Chesterfield Road South, NG19 7AQ Mansfield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Easy, straightforward check in. Lovely staff, very friendly and approachable. I received a message that my car was ready. Fab overall experience. I’ll definitely go there again . Thank you.

Rated 5 out of 5 stars

5 star garage. Always helpful and knowledgable. Can always fit me in within a few days. As a woman I feel comfortable using this garage. Would highly recommend

Rated 5 out of 5 stars

Excellent service as always. Richard, the manager, sorted out our car from a walk in and fixed the tyres so we could get going within an hour. Fantastic service and really friendly team.

Rated 5 out of 5 stars

Booking my appointment online for new tyres was so easy, and also being able to search tyre brands enabled me to get the tyres I wanted. At Branch excellent customer service, and was offered wheel ali... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Oil Change Service
  6. Wheel Alignment Service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 108 Chesterfield Road South, NG19 7AQ, Mansfield, England, United Kingdom

  • 441623429429

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,799)

10,262 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Fantastic service from reception to service staff, as I have always experienced at Mansfield. Was booked in for a slot, but was called to advise me of a cancellation so I could be seen earlier.

April 9, 2026
Rated 1 out of 5 stars

Booked in for an mot and service at…

Booked in for an mot and service at 10.30am Received a call to say it had passed around midday but I had a nail in a tyre and the front brake pads needed replacing. Asked for a price and went ahead. Wasn't told on the phone that these items wasn't in stock. I was in town and decided to have a slow walk back to the shop, on the way grabbed a sandwich and a drink. Sat on the grass bank outside as it was a nice day at 2pm. Over an hour went by and not once did they even look at my car. I decided to find out what was happening only to be told that other cars were in front of mine and that the parts had just arrived. This was a lie as the parts had been there 30 minutes as 3 delivery's had been. I asked how much longer it would be and I was told 40 to 45 minutes. Ok I will wait here, other people come in with cars and to compound the frustration a lady came with a car and was told it was going to be a few hours only to be told by a staff member that he had nothing to do all afternoon and was seen straight away. She was also put as a priority by the manager even though I had no been waiting 5 and half hours.
Finally I was told my car was ready but still waited 10 minutes while the bill was sorted. I was given a little off my bill as an apology but that doesn't make up for the awful service.

April 8, 2026
Mr Tyre Ltd - Mansfield logo

Reply from Mr Tyre Ltd - Mansfield

Hi Neil,

Thank you for taking the time to leave your feedback. We’re really sorry to hear about your experience and the frustration caused during your visit.
While we’re pleased your vehicle passed its MOT, we sincerely apologise for the lack of communication regarding parts availability and the delays you encountered. You should have been clearly informed from the outset about stock issues and expected waiting times, and it’s disappointing to hear that this didn’t happen.
We’re also concerned by your comments about how your vehicle was prioritised and the conflicting information you were given. This is not the level of service we aim to provide, and we understand how frustrating it must have been to wait so long without clear updates.
Your feedback has been shared with the team so we can review what went wrong and ensure better communication and organisation in the future. While we did offer a gesture of goodwill on the day, we appreciate that this did not fully make up for your experience.
Thank you again for bringing this to our attention, and we hope we’ll have the opportunity to provide you with a much better experience in the future.

Kind Regards,
Andy
Customer Service Team

Rated 5 out of 5 stars

Online book system great

Online book system great, person on the phone was great, letting me post the keys through the letter box before they were even open was extremely helpful. Second time I have used them and am going back for for a third in a few months.

March 28, 2026

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