Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... See more
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Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... See more
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... See more
Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... See more
Company details
- Tire Shop
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Oil Change Service
- Wheel Alignment Service
Written by the company
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Written by the company
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Contact info
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, United Kingdom
- 441782710848
4.7
Excellent
626 reviews
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It was my daughters car she says they…
It was my daughters car she says they were very helpful and done a good job.
July 23, 2025
Everything done to time as promised at…
Everything done to time as promised at agreed price
July 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Paid for a gold service
Paid for a gold service, didn’t change the oil just topped it up to high, clearly not done it as it’s black and has caused a warning light on my vehicle… Water in the cooling system… which could destroy my engine it could of been like that when bought the car but they still should of noticed and rectified, as essential fluids are part of the service. Spark plugs needed changing, not done or offered to be done… happy with the new tyres so far but wouldn’t recommend getting a service there, feel robbed.. maybe not the company as a whole but definitely dodgy/lazy mechanics… ended up doing spark plugs complete oil change and coolant flush and change myself. Honestly save your money…
May 17, 2025
Reply from Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Buddin,
Could you kindly contact us at customerservice@mrtyre.co.uk with all the details, you have accused us of not carrying out various parts of vehicle service which came into our depot nine weeks ago.
As you have commented that you feel robbed we would like to address your comments either publicly or privately.
I would however like to point out the following regarding your accusation that that we didn't change the oil,
It's normal for engine oil to appear black or dark shortly after an oil change,. This darkening is usually due to residual oil and soot (carbon particles) from the previous oil, which mixes with the new oil. Even with a complete oil change, some old oil and soot will remain in the engine, causing the new oil to darken quickly.
We look forward to hearing from you.
kind regards
Ian
Mr Tyre Ltd
Perfect performance all around as usual.
July 15, 2025
Instant service.
July 7, 2025
Quick and simplec
Car had an interim service.
Done in 45 minutes and a comprehensive report sent via email.
June 28, 2025
Prompt and efficient service and…
Prompt and efficient service and competitive pricing. Highly recommended by me and I’ve used them quite a few times now.
June 27, 2025
Fantastic place to go
Friendly staff, extremely efficient service and so easy to book online and pay once you're there! Didn't even have wait a full hour for 4 tyres and alignment to be done! Would highly recommend and I'd definitely use these guys again. Thank you!
June 21, 2025
Very kind petsonal
Very kind petsonal, helpful and patiently explained any questions i had. Thank you very much.
June 12, 2025
Appointments pointless
Whilst I appreciate that fast fit expect drive in sales, the whole idea of appointments is so that you can arrive and be seen.
What is the point of booking an appointment if you then have to wait for an hour.
Once in the service was good and efficient as usual
June 7, 2025
Reply from Mr Tyre Ltd - Newcastle under Lyme
Dear Craig,
We are very sorry that your experience wasn't as expected. We do try our best to keep to booking times, and i apologise that you were delayed on this occasion. I'm happy to see that once your vehicle was in our workshop the service you received was good and efficient as usual.
We are confident that if you use us again, we will be able to meet your expectations.
Kind regards,
Pete
Customer Service Team
There is no option for zero star…
There is no option for zero star rating. 6 months ago I was turned away after asking for my tracking to be done. Today I find out I’d been driving dangerous car due to tracking. It had warn the tyres out to the steel on the inside. Not seen from the road side. I’m lucky they didn’t burst at high speed. Today I only went in to get the wheels balanced. £180 worse off. Not happy at all
June 9, 2025
Unprompted review
Reply from Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Stanley,
We have contacted you directly with a response, however it is important to state that you alleged that you came to our depot six months ago for a alignment adjustment. Our depot did not carry out any work on your vehicle, you returned yesterday with two tyres that were close to the legal limit and showing metal cords on the edge.
It is unreasonable to apportion blame to our company for you driving a vehicle with two illegal tyres on it.
We appreciate and thank you for your business but are disappointed that you are blaming us.
kind regards
Mr Tyre Ltd
Excellent service
Excellent service, very quick, staff polite and courteous, great value for price of tyres and service, well recommended and would use again.
June 7, 2025
5 Stars for 4 Tyres!
Booking an appointment online to replace 4 tyres was easy. Arrived on time, 4 tyres replaced and wheel alignment all completed in less than an hour and at a competitive price!
May 3, 2025
Very competitive with prices,all round…
Very competitive with prices,all round good experience no issues defo use them again
May 1, 2025
Used Mr Tyre in Newcastle since before…
Used Mr Tyre in Newcastle since before they were Mr Tyre, they have every car I've owned for M.o.T, Service, Breaks, Tyres. Also best prices and reliable advice to save you money. Recently went in after AA recovery left my sensored wheels on the wrong place and Paul sorted them out for me while I waited, fantastic service.
.
April 24, 2025
Unprompted review
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