Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... See more
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... See more
Tyres fitted and alignment all done at a good price Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and... See more
Company details
- Tire Shop
- Car Inspection Station
- Car Repair and Maintenance
- Car Service
- Oil Change Service
- Wheel Alignment Service
Written by the company
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Written by the company
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Contact info
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, United Kingdom
- 441782710848
4.7
Excellent
626 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick service even though they…
Very quick service even though they were short staffed good quality tire and fairly priced.
January 31, 2025
Excellent service as always
January 31, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Absolutely awful company!
Absolutely awful company!
Can't carry out an mot properly!
Fails things that are perfectly fine and doesn't notice major things like a crack alloy, low oil or oil leak.
Absolutely rude customer service!
Would definitely avoid at all cost!
January 18, 2025
Unprompted review
Reply from Mr Tyre Ltd - Newcastle under Lyme
Dear Customer,
We are not surprised you have now gone down this route, seeing as you contacted us with a complaint which was full of inconsistencies and factually incorrect information. We are a reputable company and it is unreasonable to portion blame and cost to work that was required or you allege is required when we have simply carried out a MOT test to the correct standard as laid down by the DVSA.
Kind regards,
Ian
Mr Tyre Ltd
Used in the past after booking with…
Used in the past after booking with black circle. This time phoned late to check a slow puncture told not an issue if I could get there before half 12 got there took the wheel off and told it was worth repairing...could find the leaknso stripped the wheel fitted a new valve and told keep an eye on it...no charge...Thanks guys
January 18, 2025
Unprompted review
Superb Service
Called in after getting a punctured tyre (my own stupid fault) to get a replacement. Even though they were having system problems at the time they contacted another branch to get prices and replaced the tyre while I waited.
Excellent service, highly recommended.
January 16, 2025
Unprompted review
Excellent MOT service and prices were…
Excellent MOT service and prices were good too.
January 10, 2025
Friendly and efficient service.
Friendly and efficient service.. will definitely be a returning customer.
January 9, 2025
Great customer service.
I made the booking online for tyres to be changed on my car but the garage did ring to inform me they didn't have the stock of the tyres I chose so offered a different tyre for the price quoted very happy, great customer service only place I would go for my tyres.
January 2, 2025
Great team of lads
Car booked in for mot , failed unfortunately, rebooted the following day on there last day of the year , work completed at a fair price, was kept updated throughout the process.. definitely recommend Mr Tyre
December 30, 2024
Fantastic service from Paul
Tyres fitted and alignment all done at a good price
Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and took a look, turns out a large stone had got stuck in my brakes, he sorted the problem and didn’t charge anything, overall fantastic service.
December 30, 2024
DECENT SERVICE
SWIFT SERVICE BUT NEEDED NEW TYRES WHICH THEY QUOTED ME A PRICE FOR AND AFTER LOOKING MYSELF COULD GET THEM MUCH CHEAPER !
REACTION WAS OH I CAN’T MATCH THAT PRICE - BUT THEN MORE THAN MATCHED THE PRICE FROM ELSEWHERE AND ALSO CHEAPER THAN YOUR OWN WEBSITE !!
DON’T ACCEPT THE PRICE THEY GIVE YOU - ESPECIALLY WHEN YOU ARE A WOMAN AND THEY THINK YOU ARE STUPID !!
December 20, 2024
Reply from Mr Tyre Ltd - Newcastle under Lyme
Hello Customer,
Thank you for taking the time to leave your comments.
Unfortunately, we cannot see the specific details of what you had been quoted for. However, we do provide very competitive prices that are routinely adjusted to represent good value for money. Where possible, we're happy to match or beat other prices, but this is not always feasible, and prices vary depending on the size and pattern required or requested.
We treat all customers in a respectful and honest manner, as would be expected from any reputable modern business. Our staff are here to help everyone, and it's unfortunate that you have taken a negative view on this occasion, though you have kindly remarked on the swift service.
We hope that you appreciate the sincerity of our response and that you'll visit us again in the future, where we're sure your view will improve as you see that our staff work hard to deliver a great service.
Kind regards,
James
Mr Tyre Ltd - Customer Service Team
Great
Had to make a couple of last minute cancellations and still treated with courtesy, understanding of my situation. All services done fantastically.
December 18, 2024
Was in a rush and quite urgent to get…
Was in a rush and quite urgent to get my tyre repaired. Got me in straight away, brilliant service. Would recommend to anyone.
December 6, 2024
Quality fitting 👍
November 28, 2024
Great bunch of lads work here.
Great bunch of lads work here.Got my car through past m.o.t with only two issues.T hanks to you all.
November 11, 2024
New Tyres and tracking
Very quick and efficient. Convenient location. Very polite and courteous. Good price. Overall did exactly what it says on the Tin. I would give you 10 out of 10.
I will definitely use again and recommend to others
November 6, 2024
Happy customer
Professional,polite,no waiting,told me about a track rod end that needed doing which was good iff i hadn't known,but l did because of MOT failure,the tyres were a good price
October 28, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.