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Mr Tyre Ltd - Rugby Reviews 

829
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TrustScore 5 out of 5

4.9

41 Abbey St, CV21 3LH Rugby, England, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Even though it was a kind of an emergency due to flat tyre, they were able to find slot for me right away and even though there were not sny suitable tyres for my car, they ordered new and replace th... See more

Rated 5 out of 5 stars

My experience of Mr Tyre Rugby branch has been excellent. A new set of tyres fitted and steering tracked Small issue with steering wheel misaligned was soon resolved. Went over and above to replac... See more

Rated 5 out of 5 stars

Competitive price, quick service. Build and waiting room rough around edges - but typical of tyre service centre. Friendly honest staff. Appreciate their ongoing commitment to support Blue Light Card... See more

Rated 5 out of 5 stars

Bought well known brand of new battery for Fiesta with 3 year guarantee in September 2024, Mr Tyre being only place in Rugby that had one in stock. Battery went dead in cold weather in January 2026, a... See more


Company details

  1. Tire Shop
  2. also in
  3. Car Inspection Station
  4. Car Repair and Maintenance
  5. Car Service
  6. Oil Change Service
  7. Wheel Alignment Service

Written by the company

With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.

Our promise to you

Written by the company

Quality customer service
Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
Honest advice
You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert ​mechanics are happy to help with any repairs, testing or inspections.

Your local tyre expert

We supply premium tyres and offer professional tyre fitting

Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges. Search For Tyres

Contact info

  • 41 Abbey St, CV21 3LH, Rugby, England, United Kingdom

  • 441788562050

4.9

Excellent

TrustScore 5 out of 5

829 reviews

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4.9

All reviews

(829)

9,626 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great Experience, Chris provided everything we needed for a fair and reasonable price. Thank you very much!

June 19, 2025
Rated 2 out of 5 stars

Wheel change

They could not remove the lock nuts so I had to go back the second time, when they did remove it without any special tool but a guy who was more experienced. They also charged £25 extra for that without disclosing it beforehand. They have also lost the cap from the tyre so I had to buy new ones.

May 30, 2025
Mr Tyre Ltd - Rugby logo

Reply from Mr Tyre Ltd - Rugby

Dear Szilvia,

Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience didn’t fully meet your expectations, and we appreciate the opportunity to respond.

We’d like to clarify that when your vehicle was initially presented to us, it was missing the locking wheel nut key. Without this essential tool, we were unable to safely remove the lock nuts using the standard method. As a result, our technician had to carefully remove the lock nuts using a more involved process, which unfortunately required additional time and specialist effort. This is what led to the additional £25 charge, which we understand should have been communicated more clearly beforehand — we apologise for any confusion this may have caused.

We value your feedback and will ensure our communication and procedures are improved moving forward. If there’s anything further we can assist you with, please don’t hesitate to get in touch.

Kind regards,

The Mr Tyre Team

Rated 3 out of 5 stars

Staff could be friendlier and more welcoming

The service was efficient, but the customer experience left much to be desired. When I arrived, there was no acknowledgment or greeting from the staff. I was simply instructed to drop my car in the bay, which was fine. Later, when I called to the counter to make payment, the interaction felt cold—no smiles or conversation. Staff behind the counter seemed disengaged, mostly occupied with their phones. Overall, the atmosphere was unwelcoming and made for an uncomfortable experience.

May 27, 2025
Rated 5 out of 5 stars

Efficient

Efficient, quality service. Turned up with screw in tyre. Investigated, fixed and on my way again in less than 30mins.

May 23, 2025
Rated 3 out of 5 stars

Ignorant miserable staff

Great at there job,but awful customer service!!. Staff are not very welcoming no one said hello or bye,specially when I made the effort. In all just a bunch of ignorant miserable people,that's why I only go there if I can't get into another tyre place.

May 16, 2025
Rated 5 out of 5 stars

Pulled up early for my appointment was…

Pulled up early for my appointment was got straight in by Molly who did a great job fitting my tires very quickly then came into the invoice. I was on my way in less than half an hour. Very impressed with the service from Chris and Molly.

May 12, 2025
Rated 5 out of 5 stars

Learning while servicing your vehicle

Reception is excellent, the manner I was received started the lovely experience. My concerns were attended to with a fair price given that I had checked prices with other garages. Also, after the work, I was given a lecture about things I didn't know about my car. Tony who worked on my car then said to me "you learn everyday". I was extremely satisfied with the work done.

May 6, 2025

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