Every time I purchase items from MTCshop.I never got dissapointed.This is a full legitimate site for buying games or codes.And the customer service is so much appreciable.Everytime they helped me when... See more
Company replied
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See what reviewers are saying
Huge thanks to @Jill Support 131, Elina, and the entire support team at MTC Game! The website is excellent, with great products, and you can shop without any worry ❤️ The support team is truly... See more
Company replied
at first i was frustrated… but i got the help i needed in the end. And i understood why i was frustrated in the beginning because MTCgame was trying to protect my credentials hence the needed authen... See more
Company replied
purchased a $100 game card (SGD equivalent)I already submitted my an order number [] using the email [Gmail]The order is currently stuck on KYC/AML verification. required documents (ID, selfie, card... See more
Company replied
Company details
Written by the company
MTCGAME is an international online platform that provides digital codes and services to gamers. Though MTCGAME started as a local digital store, due to effective projection and innovative approaches, it successfully managed to expand its services globally over time. Being in the industry for over two decades, we are in service of more than 5.000.000 active users worldwide. To offer a better service for our customers, we provide 24/7 online Live Support. Using trustworthy service, years of experience in the game industry, and also with the variety of local and global payment methods provided, we have grown into one of the most reliable online gaming hubs. As MTCGAME, we keep growing by adding new games and partners into our structure.
Contact info
Unit 2508A 25 / F Bank of America Tower, 12 Harcourt Rd. , 2508A 25, Central, Hong Kong
- +442033897923
- info@mtcgame.com
- www.mtcgame.com
Breach of guidelines
@Jill support 131 thank you so much for…
@Jill support 131 thank you so much for your help ♥️
May 3, 2026
Unprompted review
gill support 131 it's amazing
gill support 131 it's amazing. He respond immediately. Amazing one
May 3, 2026
Unprompted review
The issue I had was addressed quickly…
The issue I had was addressed quickly with the help of Agent 133. Really appreicate the help!
May 3, 2026
Unprompted review
So good👍🏼 and easy to recharge the dias…
So good👍🏼 and easy to recharge the dias so I can use this for next step thanks.
May 3, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for your positive evaluation. We are pleased to have provided you with a satisfactory experience and appreciate your confidence in our company.💙
Kind regards,
MTCGAME Support Team.
They are legit and professionals really…
They are legit and professionals really had a good experience with them , I had entered wrong number on my player id however team really helped me fix it . Excellent service.
Special thanks goes to Support 193 :)
May 3, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
They are scam
They are scam
25370084
This is the reference
They took money without give me the card
No money refunded also
May 3, 2026
Unprompted review
Reply from MTCGAME
Dear customer,
We sincerely apologize for the negativity you experienced. Our team is determined to identify and solve the problem immediately. For that, please share with us the purchase email address and order number to verify.
In the meantime, please do not hesitate to contact us if you have any further needs or questions. We are always here to help 💙.
Best regards,
MTCGAME Support Team
@jill support 131
@jill support 131
Very quick response ill be honest. 10/10
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Good Service
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Thanks for the great customer support
I got an immediate response and as soon as I did what the agent requested the issue was resolved thanks to agent Julian they were very kind and helpful
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
You have the best coustomer care
I had some trust issues and issues when tracking my transactions.. but much thanks to ALEX code name "support 203" for being intouch with me hand by hand, he's a life saver.. so much appreciations..
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
It took time for my email to come but…
It took time for my email to come but the customer service was fast
May 1, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
at first i was frustrated… but i got the help i needed from MTCgame
at first i was frustrated… but i got the help i needed in the end. And i understood why i was frustrated in the beginning because MTCgame was trying to protect my credentials hence the needed authentication.
Alex from customer support was really of help. He patiently took me through all the process for me to redeem my product.
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
Resolved
Layla support ID 300 called me sir when I’m a woman but she was helpful so I’ll give a 5.
May 1, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
Customer service was great Layla got…
Customer service was great Layla got the job done
May 1, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
Thank you for taking the time to share your feedback. We sincerely appreciate your positive review and are pleased to know that our service met your expectations.💙
Kind regards,
MTCGAME Support Team.
The customer service are answered fast…
The customer service are answered fast and product delivery is instant , very good i can't complain
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Service was swift and customer service…
Service was swift and customer service ( Elina) was very helpful.
May 1, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We are grateful for your positive feedback. Your satisfaction is important to us, and we appreciate the opportunity to serve you.💙
Kind regards,
MTCGAME Support Team.
Polite answers and being respectful… @Jill support 131
Polite answers and being respectful @Jill support 131
May 2, 2026
Unprompted review
Reply from MTCGAME
Dear Customer,
We thank you for your kind feedback and for choosing our services. Your satisfaction confirms our commitment to maintaining high professional standards.💙
Kind regards,
MTCGAME Support Team.
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