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Mtech Communications Limited Reviews 839

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially during installations and system setups. Reviewers are particularly impressed with the smooth user experience and the quality of the product. However, some customers also noted issues with sales representatives, mentioning being mis-sold services or experiencing a lack of follow-up after initial consultations. A few people expressed dissatisfaction with the contractual terms, feeling trapped or having to deal with multiple companies for a single service.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, helpfulness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and clear... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Product

Users describe positive interactions with the product. Many customers are very happy with their new phones,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mtech Communications have been brilliant from the start. They have kept us updated and reassured throughout the process of installing our phone lines and Wifi. Upon installation Aaron couldn’t have be... See more

Company replied

Rated 5 out of 5 stars

Andy W installed our new telephone system and provided full training on how to manage and use our new phone system. On the day our telephones were down for approximately 5 minutes. Excellent service,... See more

Rated 5 out of 5 stars

We have had two of the team of Mtech to visit us in our shop. Firstly Callum who got us signed up very quickly and beat our old supplier saving us money every month, with the bonus of a better... See more

Company replied

Rated 5 out of 5 stars

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we did... See more


Company details

  1. Telecommunications Service Provider
  2. Business to Business Service
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Telecommunications Contractor
  6. Telecommunications Equipment Supplier

About Mtech Communications Limited

Written by the company

Good Communication Made Simple


Mtech Communications are a UK based independent provider of quality telecommunications systems.

With over 20 years experience, we’re trusted to deliver by thousands of businesses nationwide because we’re experts in our field. Our values of quality, integrity and teamwork are what set us apart.

Our team do things differently - we take the time to understand you, your people and your company. No matter how big or small we can revolutionise your business’s communications.

Contact info

Book a no obligation telecoms review

Get in touch today to book a review of your current setup.

4.9

Excellent

TrustScore 5 out of 5

839 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Outstanding support from Rhys

We already deal with Mtech communications and had a query today about setting up an additional voicemail line for a separate part of the business. Rhys was very helpful and came back to us almost instantly with a solution. He talked us through the process of setting this up and understood our needs. We were very satisfied with his help on this, thank you Rhys!

February 10, 2026
Rated 5 out of 5 stars

Thank You Andy

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we didn't know how to use them correctly until today. Andy is an excellent engineer and Trainer and the staff were very impressed with him.
Thank You :)

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

Well what can I say if there was…

Well what can I say if there was another 5 star rating on top this would be a 10.superb set up and understanding from Mr adam came across polite and knew his stuff and work ethics. Straightforward no hidden chapters .many thanks .selim Motorcycles

February 5, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Great service

Haseeb Bhatti was professional, helpful and understanding when I needed help with the new phone system - he answered my questions quickly and followed up with an email.

February 2, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy Murray and Haseeb

Andy Murray and Haseeb
very helpful and friendly

February 4, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Efficient and Professional

Mtech have been very well organised and so far our experience has been nothing but positive and efficient.

February 4, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Haseeb bhatti was quick to follow up my…

Haseeb bhatti was quick to follow up my request, and followed up with a telephone call to check everything was OK.

February 2, 2026
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy installed out new system today

Andy installed out new system today, and was very professional relayed and explained eveything that was needed and was very pleased with the great service he provided.

February 3, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

A great communications company to work…

A great communications company to work with, very helpful when choosing a new phone system, the installer was helpful through the process giving training to my staff ensuring they all knew how the new phone system worked.

February 2, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy - Mtech

We have had two of the team of Mtech to visit us in our shop.
Firstly Callum who got us signed up very quickly and beat our old supplier saving us money every month, with the bonus of a better product to use and to visually look at.
Within a few days after Callums visit we had a call to arrnage their engineer, Andy who came and installaed our new phone stystem. He was brilliant, everything went smoothly and everything was explained clearly!

So far we have had a brilliant experiance. & will be recommending Mtech to other buisness owners!

February 2, 2026
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy Installed our system today

Andy Installed our system today. He was very friendly and knowledgeable passing over all the information we needed to get up and running quickly. Andy stayed with us until he was confident the job was done - great service.

January 29, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

grate service today from Andy and Jamie…

grate service today from Andy and Jamie
fully explained what was what, we would definitely recommend,

January 22, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Habeeb was very professional and the…

Habeeb was very professional and the whole changeover was no fuss.

January 21, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Brilliant experience

Andy came to install our new phones today. He was very knowledgeable, he explained how work work everything very well and how to manage our account online!

January 19, 2026
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Excellent service

Excellent service, a swift and easy transfer.
Thank you Aaron, for all your help with the installation.

January 14, 2026
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Great experience

We weren’t aware that an engineer would be turning up today. However, Haseeb telephoned when he was a few minutes away. Turned up and explained everything very clearly. He then gave us a little teach in on all the functionality of the system.

January 14, 2026
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

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