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Mtech Communications Limited Reviews 839

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professional attitude, making interactions pleasant and productive. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially during installations and system setups. Reviewers are particularly impressed with the smooth user experience and the quality of the product. However, some customers also noted issues with sales representatives, mentioning being mis-sold services or experiencing a lack of follow-up after initial consultations. A few people expressed dissatisfaction with the contractual terms, feeling trapped or having to deal with multiple companies for a single service.

What people talk about most

Staff

Clients share positive opinions on staff. Customers consistently praise the professionalism, helpfulness, and... See more

Service

People report positive experiences with service. Customers consistently praise the friendly, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and clear... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Product

Users describe positive interactions with the product. Many customers are very happy with their new phones,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mtech Communications have been brilliant from the start. They have kept us updated and reassured throughout the process of installing our phone lines and Wifi. Upon installation Aaron couldn’t have be... See more

Company replied

Rated 5 out of 5 stars

Andy W installed our new telephone system and provided full training on how to manage and use our new phone system. On the day our telephones were down for approximately 5 minutes. Excellent service,... See more

Rated 5 out of 5 stars

We have had two of the team of Mtech to visit us in our shop. Firstly Callum who got us signed up very quickly and beat our old supplier saving us money every month, with the bonus of a better... See more

Company replied

Rated 5 out of 5 stars

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we did... See more


Company details

  1. Telecommunications Service Provider
  2. Business to Business Service
  3. Internet Service Provider
  4. Mobile Network Operator
  5. Telecommunications Contractor
  6. Telecommunications Equipment Supplier

About Mtech Communications Limited

Written by the company

Good Communication Made Simple


Mtech Communications are a UK based independent provider of quality telecommunications systems.

With over 20 years experience, we’re trusted to deliver by thousands of businesses nationwide because we’re experts in our field. Our values of quality, integrity and teamwork are what set us apart.

Our team do things differently - we take the time to understand you, your people and your company. No matter how big or small we can revolutionise your business’s communications.

Contact info

Book a no obligation telecoms review

Get in touch today to book a review of your current setup.

4.9

Excellent

TrustScore 5 out of 5

839 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Andy

Andy

Your Engineer Andy was on site today. He was extremely helpful & pleasant and patient. Nothing was too much trouble.
I would have no hesitation in recommending him to carry out any future work

January 8, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy from M Tech recently installed a…

Andy from M Tech recently installed a new telephone handsets for our company, and he did an excellent job. He was professional, knowledgeable, and efficient throughout the process. The installation was completed smoothly, and he took the time to ensure everything was working properly before leaving. We’re very happy with the service provided and would gladly recommend Andy and M Tech to others.

January 7, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy came to swop our Broadband

Andy came to swop our Broadband, explained everything well, no down time, very happy with the service

January 7, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy

Andy
All work carried out professionally and Andy
was very pleasant

January 6, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

One lovely man to have come to your…

One lovely man to have come to your business and home to renew the phones 1st class.

January 5, 2026
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy the engineer was very polite

Andy the engineer was very polite, thorough and explained everything in detail after installation. A very good job indeed, thank you Andy.

January 5, 2026
Unprompted review
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

George came in for an initial chat

George came in for an initial chat, sorted everything out. Engineer turned up on time was very friendly, got on with his job showed us everything we needed to know and best of all made it idiot proof for me!.

December 22, 2025
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Haseeb was absolutely fantastic made…

Haseeb was absolutely fantastic made everything very easy and what a fantastic lad

December 19, 2025
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

haseeb was great

haseeb was great. would recommend

December 18, 2025
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Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 1 out of 5 stars

New customer and already discussed

We were with Hicom and were told Mtech had now taken over. When the gentleman can I said we wanted to separate our home from work. I was told we could keep our number and transfer it to someone else. No mention of any costs at all for doing this. Now I have received an emails saying the cost involved would be over £600 pounds with a monthly fee as well. Disgusted

December 17, 2025
Rated 5 out of 5 stars

Excellent service

Andy and Jamie have been to our offices today to set up Starlink and upgrade our phones. Both were extremely helpful and knowledgeable. The change in speed of our internet is amazing! Thank you guys

December 16, 2025
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy and Jamie came to Cowley's

Andy and Jamie came to Cowley's today, there service was impeccable! They were so helpful and quick. They had us set up and back to business in no time.

December 17, 2025
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

I had a fantastic experience with MTech…

I had a fantastic experience with MTech Communications. Adam was outstanding—he showed great insight into the company, truly made me feel valued, and gave me complete confidence that this team genuinely cares about its customers. Scott was equally impressive during the installation, providing excellent communication throughout and delivering friendly, professional service. I wouldn’t hesitate to use MTech Communications for all of my nursery businesses and highly recommend them.

December 9, 2025
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Great Service!

Andy and Jamie came out to install a new phone system and Starlink internet. They were both incredibly friendly, knowledgeable and helpful. Everything was set up as requested and they went through how it all worked before leaving. Very satisfied customer!

December 16, 2025
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy was very helpful

December 9, 2025
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Excellent service

Excellent service. Just had the system installed and the tech (Scott) was excellent. Showed how the system worked and was very professional, a credit to the company

December 8, 2025
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

New phone system.

Mtech seem to be good so far.
Theyve done all they've said they'd do and more.
Haseeb turned up prompt, he was nice, chatty, helpful, informative & left the place clean & tidy after showing me the system.
The only downside was his choice in football team...!

December 8, 2025
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

Rated 5 out of 5 stars

Andy came and changed the Wi-Fi he was…

Andy came and changed the Wi-Fi he was quick and very professional would recommend.

December 5, 2025
Unprompted review
Mtech Communications Limited logo

Reply from Mtech Communications Limited

Thanks for your review! We really appreciate you taking the time to share your feedback.

Dan

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