Muddy Puddles Ltd. Reviews 299

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness in keeping children dry and warm. Many consumers appreciate the well-thought-out designs and the overall value for money. The delivery service is frequently highlighted as prompt and efficient, with items arriving well-packaged and on time. However, some customers also noted issues with sizing, finding certain items to be either too large or not generous enough, leading to a lack of growing room. A few people were dissatisfied with specific product designs, such as a fleece layer that didn't zip into a shell layer or scuffing on fabric. There were also isolated reports of faulty zippers and wet socks, suggesting occasional quality control issues with certain products like wellies.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the high quality,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high standard of products, noting their... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service, often... See more

Based on these reviews

Rated 5 out of 5 stars

My outdoorsy Australian grandchildren are the envy of other mums who constantly want to know where their muddy puddle suits are from. I’ve just delivered the next age range for our older grandson and... See more

Company replied

Rated 5 out of 5 stars

So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important. Anyway, got this for my grand-daughter and... See more

Company replied

Rated 5 out of 5 stars

Our daughter absolutely loves the muddy puddles clothing lines. They fit well, seem great quality and always arrive promptly. All of our heavily used outdoor baby clothing is from muddy puddles. Could... See more

Company replied

Rated 5 out of 5 stars

All items purchased arrived in perfect condition, were really well packaged and delivered on time. I cannot fault Muddy Puddles, the quality is excellent. I have purchased items in the past and the qu... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Children's Store
  4. Outerwear Store
  5. Swimwear Store

About Muddy Puddles Ltd.

Written by the company

At Muddy Puddles, we believe there’s no such thing as bad weather—just the wrong kit! That’s why we’ve spent over 25 years creating planet-friendly, high-performance outdoor clothing for children aged 0 to 12 years. From rainy walks to snowy adventures, our gear is made to keep little explorers warm, dry, and comfortable, whatever the forecast.

Our thoughtfully designed range includes durable wellies, cosy waterproof coats and jackets, versatile puddle suits, and insulated snow suits—perfect for all-weather fun. Each piece is rigorously tested by real families to ensure it meets our high standards of quality, comfort, and practicality.

We’re passionate about protecting the planet as much as we are about encouraging outdoor play. That’s why we use sustainable materials, such as recycled fabrics and biodegradable packaging, to create products that are kinder to the environment without compromising on performance.

Whether it’s jumping in puddles, scaling snowy slopes, or tackling muddy trails, Muddy Puddles is here to help your little ones embrace every adventure. Join our mission to inspire a love for the great outdoors and keep kids warm, dry, and ready for anything—rain or shine.

Let’s make memories, not footprints!

Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

We've been through a lot of raincoats…

We've been through a lot of raincoats there were the most durable we have had and actually didn't pay a huge price, some other brands do charge considerably higher for waterproofs

September 5, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your lovely feedback. We’re so pleased to hear our raincoats have been the most durable you’ve tried, and that you’ve found them good value too. Making long-lasting waterproofs at a fair price is really important to us. Thanks for choosing Muddy Puddles

Rated 2 out of 5 stars

Poorly thought through design

I found the 3-in-1 scampersuit very poorly thought through: the fleece layer doesn’t zip onto the shell layer so you need to pull two sets of zippers; it’s hard to get on because the fleece sticks to clothing; fleece is really a silly fabric for waterproofs because it gets damp and soggy so easily, especially the hood where you can’t even remove the fleece lining. The shell layer fabric also scuffs easily - we’ve had ours for a few weeks and the knees already look worn. I’m reverting to Scandinavian brands like Lindex and Reima that have really thought about designing for bad weather!

January 13, 2026
Unprompted review
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Reply from Muddy Puddles Ltd.

Thank you for sharing such detailed feedback. We’re really sorry to hear that the Scampsuit hasn’t met your expectations, that’s not the experience we want for families.

Our designs are carefully developed and tested for outdoor play in wet, changeable weather, but we know every child and family uses them differently. Your comments on the layering, fabrics and wear are very helpful and have been shared with our product team as part of our ongoing review process.

If you’d like, our customer care team would be happy to talk this through and see how we can help further.

Rated 5 out of 5 stars

Our daughter absolutely loves the muddy…

Our daughter absolutely loves the muddy puddles clothing lines. They fit well, seem great quality and always arrive promptly. All of our heavily used outdoor baby clothing is from muddy puddles. Couldn’t recommend them highly enough.

September 3, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for this lovely review. We’re delighted to hear that your daughter loves her Muddy Puddles clothing and that it’s proving such great quality for everyday outdoor play. It means a lot to know you rely on us for her most-used outdoor kit.

Rated 5 out of 5 stars

Everything arrived quickly

Everything arrived quickly, great products and size and fit accurately described. Would highly recommend using Muddy Puddles.

November 25, 2025
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Reply from Muddy Puddles Ltd.

Thank you for your feedback. We’re really pleased to hear everything arrived quickly and that the size and fit were just as expected. Thanks so much for the recommendation, it’s truly appreciated.

Rated 5 out of 5 stars

Quality kids clothes

Quality kids clothes that my daughter also loves.

August 4, 2025
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Reply from Muddy Puddles Ltd.

Thank you very much for your wonderful feedback. We’re so happy to hear your daughter loves the clothes

Rated 5 out of 5 stars

Big hit down under

My outdoorsy Australian grandchildren are the envy of other mums who constantly want to know where their muddy puddle suits are from. I’ve just delivered the next age range for our older grandson and his little brother is in his old suits which are still in perfect condition. What can I say, they are brilliant at keeping the kids dry, warm and comfortable. I might need to invest in a bigger suitcase as have their new winter coats ready to take over next March! Thanks Muddy Puddles for well thought out gear which looks great and performs brilliantly.

September 20, 2025
Unprompted review
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Reply from Muddy Puddles Ltd.

Thank you so much for your wonderful feedback — we are so pleased to hear our suit is a big hit down under! It’s lovely to know your grandchildren are staying warm, dry, and comfortable, and that our suits are still going strong for the next little adventurer in line — we love a good hand-me-down!

Wishing you safe travels (with that bigger suitcase!) when you next head over, and thank you again for your kind words and continued support.

Rated 5 out of 5 stars

Wonderful company

Wonderful company. I have 2 cosy waterproof puffer jackets for my little ones. I bought them a year ago and they are probably the best jackets I have bought for them through the years, they are waterproof and they keep them nice and snug. I brought them back out a couple of weeks ago with the weather getting wetter and colder now but my sons zip kept coming apart. I reached out to Muddy puddles, explained and wow they were great, replied straight away, sent a return label and have sent a replacement. I think the zip was just a little faulty and they were straight on it. I will dfntly be buying from this company in future as my little ones grow for the quality and wonderful customer service.
Thank you again.

September 30, 2025
Unprompted review
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Reply from Muddy Puddles Ltd.

Thank you so much for your kind words and thoughtful feedback. We are so happy to hear that the jackets have kept your little ones snug and dry over the past year — that's exactly what we aim for. We're also really glad we could quickly sort out the issue with the zip and get a replacement to you without any hassle.

Thanks again for taking the time to share your experience.

Rated 5 out of 5 stars

Easy ordering

Easy ordering. Prompt delivery. As expected but yet to give as a present.

September 2, 2025
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Reply from Muddy Puddles Ltd.

Thank you for your feedback! We're glad to hear the ordering process and delivery met your expectations. We hope the gift is well received!

Rated 5 out of 5 stars

Gorgeous designs

Gorgeous designs, well made and so far waterproof!

September 3, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your feedback. We are really pleased to hear that you're happy with the designs and their quality.

Rated 5 out of 5 stars

Great shop

Fast delivery, great waterproofs and wellies. Good value for money.

September 5, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your kind feedback.
We're so pleased to hear you were happy with the delivery speed and the quality of our waterproofs and wellies. It's great to know you found them good value for money too. We really appreciate your support

Rated 5 out of 5 stars

Quality puddle suit …

Quality puddle suit arrived quickly well packaged. Love it granddaughter who is 3 loves it. Well made.

September 4, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your lovely review! We're thrilled to hear the puddle suit arrived quickly and that your granddaughter loves it.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Product is of great quality. Will definitely be using this company again. Would recommend.

September 3, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your kind feedback. We're glad to hear your order arrived quickly and that you're happy with the quality of the product. We truly appreciate your support and recommendation .

Rated 5 out of 5 stars

Great raincoat

Great raincoat! Delivered promptly.

September 3, 2025
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Reply from Muddy Puddles Ltd.

Thank you for your lovely feedback, we are so pleased to hear you are happy with your new raincoat and that the delivery was prompt for you.

Rated 5 out of 5 stars

Item arrived well packaged

Item arrived well packaged. Very good quality. This rainproof all in one does run big but the reviews highlighted this. It was an excellent purchase in the sale and will fit soon.

September 2, 2025
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Reply from Muddy Puddles Ltd.

Thank you for your kind feedback. We’re glad the item arrived safely and that you’re happy with the quality. Great to hear the sizing info was helpful, we hope it’ll be a perfect fit soon!

Rated 5 out of 5 stars

Fantastic anorak & quality

Fantastic anorak & quality. The service was good a happy customer .

August 27, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your lovely review, we are so pleased to hear that you are happy with the quality of the jacket and the service you received.

Rated 5 out of 5 stars

Easy to purchase and super fast…

Easy to purchase and super fast delivery! Exactly what I was looking for!

August 27, 2025
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Reply from Muddy Puddles Ltd.

Thanks so much for your feedback. We're delighted to hear the process was smooth and speedy and that you found exactly what you were looking for!

Rated 5 out of 5 stars

Really lovely jacket runs large

My little boy is about to turn 5 but he is slim so I got 4-5 size and he is definitely going to get good wear out of it. I need to roll the sleeves up and it’s a bit big but looks nice. It’s definitely been keeping him dry!

August 27, 2025
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Reply from Muddy Puddles Ltd.

Thanks so much for your review! We're glad the jacket is keeping your little one dry and with room to grow, too.

Rated 5 out of 5 stars

Love Muddy Puddles!

All items purchased arrived in perfect condition, were really well packaged and delivered on time. I cannot fault Muddy Puddles, the quality is excellent. I have purchased items in the past and the quality of the items are of a high standard and still look great. I will definitely be shopping here again in the future. Thank you!

August 11, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your wonderful feedback! We're delighted to hear that your order arrived in perfect condition and that you're consistently happy with the quality of our products. We can’t wait to welcome you back again soon – thank you very much for your continued support!

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