Muddy Puddles Ltd. Reviews 299

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness in keeping children dry and warm. Many consumers appreciate the well-thought-out designs and the overall value for money. The delivery service is frequently highlighted as prompt and efficient, with items arriving well-packaged and on time. However, some customers also noted issues with sizing, finding certain items to be either too large or not generous enough, leading to a lack of growing room. A few people were dissatisfied with specific product designs, such as a fleece layer that didn't zip into a shell layer or scuffing on fabric. There were also isolated reports of faulty zippers and wet socks, suggesting occasional quality control issues with certain products like wellies.

What people talk about most

Product

People report positive experiences with product quality and design. Many reviewers praise the high quality,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high standard of products, noting their... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the fast and prompt... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service, often... See more

Based on these reviews

Rated 5 out of 5 stars

My outdoorsy Australian grandchildren are the envy of other mums who constantly want to know where their muddy puddle suits are from. I’ve just delivered the next age range for our older grandson and... See more

Company replied

Rated 5 out of 5 stars

So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important. Anyway, got this for my grand-daughter and... See more

Company replied

Rated 5 out of 5 stars

Our daughter absolutely loves the muddy puddles clothing lines. They fit well, seem great quality and always arrive promptly. All of our heavily used outdoor baby clothing is from muddy puddles. Could... See more

Company replied

Rated 5 out of 5 stars

All items purchased arrived in perfect condition, were really well packaged and delivered on time. I cannot fault Muddy Puddles, the quality is excellent. I have purchased items in the past and the qu... See more

Company replied


Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Children's Store
  4. Outerwear Store
  5. Swimwear Store

About Muddy Puddles Ltd.

Written by the company

At Muddy Puddles, we believe there’s no such thing as bad weather—just the wrong kit! That’s why we’ve spent over 25 years creating planet-friendly, high-performance outdoor clothing for children aged 0 to 12 years. From rainy walks to snowy adventures, our gear is made to keep little explorers warm, dry, and comfortable, whatever the forecast.

Our thoughtfully designed range includes durable wellies, cosy waterproof coats and jackets, versatile puddle suits, and insulated snow suits—perfect for all-weather fun. Each piece is rigorously tested by real families to ensure it meets our high standards of quality, comfort, and practicality.

We’re passionate about protecting the planet as much as we are about encouraging outdoor play. That’s why we use sustainable materials, such as recycled fabrics and biodegradable packaging, to create products that are kinder to the environment without compromising on performance.

Whether it’s jumping in puddles, scaling snowy slopes, or tackling muddy trails, Muddy Puddles is here to help your little ones embrace every adventure. Join our mission to inspire a love for the great outdoors and keep kids warm, dry, and ready for anything—rain or shine.

Let’s make memories, not footprints!

Contact info

4.8

Excellent

TrustScore 5 out of 5

299 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very pleased.

Always a great service and product of a high quality.

August 11, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your kind words and continued support! We're so pleased to hear you're happy with both our service and the quality of our products. We truly value your custom.

Rated 5 out of 5 stars

Amazing quality fast delivery

Amazing products and fantastic quality
Great service packaging and fast w

August 7, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your lovely review! We're so glad to hear you are happy with the quality, service, and speedy delivery. It means a lot to us – we hope many wonderful outdoor adventures are enjoyed in the new Muddy Puddles gear!

Rated 5 out of 5 stars

Love Muddy Puddles

Love Muddy Puddles! Their products are cute and durable. Perfect for rainy and cold weather.

August 22, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your kind words! We're so pleased to hear you're loving Muddy Puddles and that our products are keeping your little one ready for the rainy and cold days. We really appreciate your support!

Rated 5 out of 5 stars

Once more an outstanding product from…

Once more an outstanding product from muddy puddles! Arrived swiftly. Made well, love the colours and designs and will last for ages! Well done!

August 6, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your wonderful feedback! We are delighted to know how pleased you are with our product and service. We very much appreciate you taking the time to leave your feedback.

Rated 5 out of 5 stars

Great, practical design

There were great swimming options on here. I wanted UVA proof rash vest and shorts for a granddaughter. She loved them.

August 19, 2025
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Reply from Muddy Puddles Ltd.

Thank you so much for your kind words! We're delighted to hear that your granddaughter loved the UVA-proof rash vest and shorts. It's great to know the design worked well and met your needs—especially for sunny swim days!

We’re glad you found some great options with us, and we really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast delivery and top quality

Order a request arrived impressively quickly. Excellent quality as always and brilliant vibrant colours

August 16, 2025
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Reply from Muddy Puddles Ltd.

This is so wonderful to hear! Thank you so much for taking the time to feedback to us, we really do appreciate it.

Rated 4 out of 5 stars

Lovely garment but think the sizing…

Lovely garment but think the sizing should be more generous. Bought the striped towelling hooded item to wear after swimming
I bought 7/8 for my grandson who is only just 6. There is definitely no growing room in it which is disappointing

August 2, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your feedback and for choosing our striped towelling hooded garment for your grandson. We're really glad to hear you liked the design!

We’re sorry to hear that the sizing didn’t meet your expectations. We aim to make our products comfortable and practical, especially for growing kids, so your comments are really helpful. We'll definitely take this into consideration as we review and improve our sizing guidelines.

Please do let our customer service team know if you need any help customerservices@muddypuddles.com

Thank you

Rated 5 out of 5 stars

Happy

Great product , lovely quality and quick delivery

July 31, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your great feedback! We are delighted to hear that you love the quality of our product and that it arrived promptly.

Rated 5 out of 5 stars

Good website

Good website
Everything came in paper not plastic.
The clothes haven't been worn yet as they are when the grandchildren start nursery. I will be ordering again when they grow

August 9, 2025
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Reply from Muddy Puddles Ltd.

Thank you for your wonderful feedback about our website, packaging and clothing. We wish your grandchildren a very happy start to their time at nursery.

Rated 5 out of 5 stars

Great kids coat

Great kids coat. Fleece lined and waterproof brilliant fit

August 8, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your fantastic feedback! We are so pleased to hear that you love the jacket and that the fit is so good.

Rated 5 out of 5 stars

Just what was needed for grandson…

Just what was needed for grandson starting school in September - perfect!

August 6, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your lovely feedback! We wish your grandson a great start to school in September.

Rated 5 out of 5 stars

Great quality

Great quality , durability and service from muddy puddles as always.

July 23, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for the wonderful feedback! We’re so pleased to hear you’re happy with the quality, durability, and service.

Rated 5 out of 5 stars

Stunning and vital

So pleased came across this brand as was going to buy from Australia as virtually nothing in UK to protect children from the sun. It’s so important.

Anyway, got this for my grand-daughter and my daughter-in-law was thrilled with quality and fit. My grand-daughter put on and refused to take off all day. Great hat, too.

Now just waiting for our overseas holiday at end of September!

Great price, service and quality. Thank you and hope your business continues to grow as people in UK get slip, slop slap message.

August 4, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your wonderful review! We're absolutely delighted that you found us and that the sun protection gear has been such a hit with your family. It’s lovely to hear your granddaughter loved it so much she didn’t want to take it off and that your daughter-in-law was impressed with the quality and fit.

We couldn’t agree more, sun safety is so important, and we're proud to offer products that help protect little ones while keeping them comfortable and stylish. Wishing you all an amazing overseas holiday in September, and thank you again for your kind words and support!

Rated 5 out of 5 stars

Comfortable and fun

Both sets were worn as soon as there was rain, but the dungarees have been the easy favourite: great fit, bold styling and totally effective in wet weather!

July 21, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thanks so much for your feedback! It's brilliant to hear both sets were a hit, and especially that the dungarees have become a firm favourite!

Rated 4 out of 5 stars

Nice coat

Easy to use the website. Good prices. Prompt delivery. The coat is lovely quality. I like the story of the first coat being made on the kitchen table and that it's a British brand but I've knocked off a star as it would have been nice if the products were still UK manufactured.

July 28, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your kind words! We're really pleased to hear the quality stood out to you, and that the story behind our brand resonated. We completely understand your thoughts on UK manufacturing. While we’ve never produced in the UK due to the lack of suitable facilities, we're always exploring ways to bring production closer to home in the future.

Rated 5 out of 5 stars

Great quality!

July 30, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you for your feedback. We are so pleased that you love the quality of your purchase.

Rated 5 out of 5 stars

Lovely quality clothing

Easy to use website. Fast delivery. Items are great and came in totally recyclable packaging. Items are too big for my little one so I am using the free returns service for an exchange to a smaller size. All round positive experience so far!

July 28, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your lovely feedback! We’re really glad to hear you’re happy with the quality of the clothing, our website, and the delivery, and it’s great to know the recyclable packaging was appreciated too! Sorry to hear the items were a bit big, but we’re pleased you’re making use of the free returns service for an exchange.

Rated 5 out of 5 stars

Have bought this product before and was…

Have bought this product before and was very happy with it. Good quality and value. Reliable service.

July 28, 2025
Muddy Puddles Ltd. logo

Reply from Muddy Puddles Ltd.

Thank you so much for your feedback! We're really pleased to hear that you've been happy with the product and our service. It's great to know you've come back to us and that the quality and value met your expectations again.

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