Mueble Design Reviews 

2,053
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

First of all I am very happy with the product itself. We ordered office chair for my daughter and we like it very much, quality, comfort, design. Equally I am happy that also after sales service and c... See more

Company replied

Rated 2 out of 5 stars

very disappointed by this service, ordered 2 glass tables on July 18th with a 7 day delivery, 3 weeks later still no delivery. None of their tracking works, truly a terrible service. Cannot vou... See more

Rated 1 out of 5 stars

Very poor experience. I ordered two side tables on July 1st. After numerous delays I emailed them on August 8th and was told my order had shipped and I’d have a tracking number shortly. It’s now Se... See more

Rated 1 out of 5 stars

The chair arrived with a snapped metal frame. Even though I responded within 24 hours, they later said it wasn't eligible for return because I didn't contact them. I did. Both the policy and the imple... See more

Company details

  1. Furniture Store

Written by the company

Amamos la decoración y por eso buscamos los mejores muebles de diseños famosos actuales y pasados, actualizando nuestro catálogo de muebles de diseño continuamente, no olvidéis visitar nuestra tienda online porque siempre hay novedades en todas las categorías.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(2,053)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick delivery

November 11, 2021
Mueble Design logo

Reply from Mueble Design

Good morning,
Thanks for reviewing us.
We hope you're enjoying the elegant Soft Pad Office Chair with black leather.
Best regards,
The Muebledesign team.
https://www.muebledesign.com/

Rated 5 out of 5 stars

Exceptional quality!

Exceptional quality!! Highly recommend!!

Calidad excepcional !! ¡¡Altamente recomendado!!

November 8, 2021
Mueble Design logo

Reply from Mueble Design

Good morning Debra,
Thanks for share your experience.
We hope you're enjoying the James Lounge Chair with Aniline leather.

Best regards,
The Muebledesign team.
https://www.muebledesign.com/

Rated 5 out of 5 stars

Excellent transaction.

As described. A handsome, comfortable chair. Rapid delivery. Excellent transaction.

November 3, 2021
Mueble Design logo

Reply from Mueble Design

Good morning David,
Thanks for your review.
We hope you're enjoying your Nordic Office chair.

Best regards,
The Muebledesign Team.

Rated 1 out of 5 stars

Absolutely terrible shopping site and…

Absolutely terrible shopping site and customer service. Orderede 4 chairs + 1 table which never arrived as the courier was not well managed. Cannot recommend buying anything here.

October 22, 2021
Mueble Design logo

Reply from Mueble Design

Good morning.
Thanks for the review.
We're so sorry to could not delivery it to you, like you know, we made our best to manage it with delivery company.
We'll use your experience to improve our services.
We invite you to check it out in the future.

Best regards.
The Muebledesign Team.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, and fast shipping. Highly recommended.

October 20, 2021
Mueble Design logo

Reply from Mueble Design

Good morning Rui,
Thanks for sharing your opinion.
We hope you're enjoying your classic Standard chairs!

Best regards,
The Muebledesign team.

Rated 5 out of 5 stars

First class

First class very happy with our chair

October 15, 2021
Mueble Design logo

Reply from Mueble Design

Good morning,
Thanks for sharing your opinion.
We hope you're enjoying your James Lounge Chair with brown leather.

Best regards,
The Muebledesign Team.

Rated 4 out of 5 stars

Good value for money

Good value for money. Better quality replica. 1 little thing costs a star, 1 screw did not screw in, but kept turning, we solved using a bit of wood glue, let it harden and the screw fitted.

October 13, 2021
Mueble Design logo

Reply from Mueble Design

Hi Andre,
Thanks for the coment.
We hope you're enjoying the Barcelona bench you bought.

Best regards,
The Muebledesign Team.

Rated 5 out of 5 stars

Louis transparent chair -delighted with…

Louis transparent chair -delighted with this product & service of mueble.

October 13, 2021
Mueble Design logo

Reply from Mueble Design

Hello Jill,
We're so thankfull for kindness and the comentary.
Hope we could work with you soon again.

Best regards,
The Muebledesing Team.

Rated 2 out of 5 stars

The Replica of the AJ wall lamp has…

The Replica of the AJ wall lamp has many defects: low quality socket and poorly assembled, the proportions are wrong (the rod is too long, making the piece unbalanced) and even the color is more ivory than white. I do not recommend purchasing this replica.

October 6, 2021
Mueble Design logo

Reply from Mueble Design

Boa tarde Nuno,
Agradecemos o seu comentârio.
Estamos à sua disposição no email info@muebledesign ou postevnta@muebledesign para poder tratar da incidência.

Melhores cumprimentos,
A equipa da Muebledesign.

Rated 1 out of 5 stars

The chair is beautiful and good quality…

The chair is beautiful and good quality but they said delivery in one week and it took 4 months.

October 4, 2021
Mueble Design logo

Reply from Mueble Design

Boa tardes Lara,
Obrigada pelo comentârio.
Pedimos desculpas pela demora, tivemos atraso no recebimento das cadeiras.
Mesmo assim, esperamos que após de as ter recebido, possa desfrutar delas.

Melhores cumprimentos,
A equipa da Muebledesign.

Rated 4 out of 5 stars

Bueno

Bueno bueno.

September 29, 2021
Mueble Design logo

Reply from Mueble Design

Buenas tardes Carlos,
Gracias por la reseña.
Esperamos que estés disfrutando del maravilloso sofá Chesterfield Patchwork que compraste.

Un saludo,
El equipo de Muebledesign.

Rated 5 out of 5 stars

The quality of the chairs I received…

The quality of the chairs I received was great.

September 28, 2021
Mueble Design logo

Reply from Mueble Design

Hello Mark,
Thanks for the review.
We hope you're enjoying your Cherner Stools!

Best regards,
The Muebledesing team.

Rated 5 out of 5 stars

100% Service

100% Service. Fast. Well packed.

September 27, 2021
Mueble Design logo

Reply from Mueble Design

Boa tarde Ana,
Agradecemos o seu comentário.
Esperamos que esteja a desfrutar o seu lindíssimo Chaise Lounge Chair de Beckham com pele de Pony, pois é uma das nossas peças mais especiais.

Melhores cumprimentos,
A equipa da Muebledesign.

Rated 5 out of 5 stars

Quicker delivery than I expected.

Quicker delivery than I expected.. contents arrived without a scratch.

September 23, 2021
Mueble Design logo

Reply from Mueble Design

Good morning,
Thanks for letting us know your opinion.
We hope you're enjoying the Louix Chairs.

Best regards,
The Muebledesign team.

Rated 3 out of 5 stars

There is no comments since 2020 for…

There is no comments since 2020 for Mueble Design. Do anyone know why?
Thanks,
Olsen

July 20, 2021
Unprompted review
Mueble Design logo

Reply from Mueble Design

Buenas tardes,
Lamentándolo mucho, por el nivel de trabajo que hemos tenido, no nos ha sido responder a los comentarios en Trustpilot.
Agradecemos que pueda modificar su reseña una vez haya hecho una compra con nosotros.

Un saludo,
El equipo de Muebledesign.

Rated 1 out of 5 stars

Don't trust delivery estimates

Ordered chairs. Delivery time said 6 weeks. After 6 weeks nothing. I enquired, 'oh another 3 weeks'. 3 weeks passed. 'Oh well, looks like another 3 weeks'... And since April the delivery estimate on the website said 3 weeks. In the end I cancelled, still waiting for my refund.

June 20, 2021
Unprompted review
Mueble Design logo

Reply from Mueble Design

Buenas tardes,
Gracias por la reseña.
Estaríamos encantados de poder ayudarle, si nos escribe a postventa@muebledesign.com.
Estos últimos meses nos hemos esforzado mucho por mejorar los servicios que ofrecemos, te invitamos a comprobarlo!

Un saludo,
El equipo de Muebledesign.

Rated 1 out of 5 stars

I bought a dining table

I bought a dining table, it was meant to be real wood, but after a few months I realised it was a (convincing) vinyl wrap that started to peel, and wear through at the corners, They refused to refund or replace the table.

In response to the companies response below, it was from the email that they suggest, that I had a multi-email conversation which showed they had no willingness or desire to put the matter right.

April 23, 2021
Unprompted review
Mueble Design logo

Reply from Mueble Design

Buenas tardes,
Lamentamos lo ocurrido.
Quedamos a su disposición al email postventa@muebledesign.com por si quisiera hacernos llegar su incidencia.

Un saludo,
El equipo de Muebledesign.

Rated 5 out of 5 stars

Nice products

Nice products. Good service!

February 9, 2021
Mueble Design logo

Reply from Mueble Design

Hi Donalie,
Thankf for share your opinion.
Hope we could be in contact with you again.
Best regards,
The muebledesign Team.

Rated 5 out of 5 stars

Perfect

Everything is Perfect

November 20, 2020
Mueble Design logo

Reply from Mueble Design

Hi Pedro,
Thanks fot the comment.
Hope your're enjoying it.
With best regards,
The Muebledesign Team.

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