Mueble Design Reviews 

2,053
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

First of all I am very happy with the product itself. We ordered office chair for my daughter and we like it very much, quality, comfort, design. Equally I am happy that also after sales service and c... See more

Company replied

Rated 2 out of 5 stars

very disappointed by this service, ordered 2 glass tables on July 18th with a 7 day delivery, 3 weeks later still no delivery. None of their tracking works, truly a terrible service. Cannot vou... See more

Rated 1 out of 5 stars

Very poor experience. I ordered two side tables on July 1st. After numerous delays I emailed them on August 8th and was told my order had shipped and I’d have a tracking number shortly. It’s now Se... See more

Rated 1 out of 5 stars

The chair arrived with a snapped metal frame. Even though I responded within 24 hours, they later said it wasn't eligible for return because I didn't contact them. I did. Both the policy and the imple... See more

Company details

  1. Furniture Store

Written by the company

Amamos la decoración y por eso buscamos los mejores muebles de diseños famosos actuales y pasados, actualizando nuestro catálogo de muebles de diseño continuamente, no olvidéis visitar nuestra tienda online porque siempre hay novedades en todas las categorías.


Contact info

3.1

Average

TrustScore 3 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(2,053)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Parfait!

Exceptional well done.

August 13, 2017
Mueble Design logo

Reply from Mueble Design

¡Muchas gracias! Nos alegra saber que todo ha ido según lo esperado.

Rated 4 out of 5 stars

Satisfied

I ordered a Dining chair which arrived quickly and not damaged but the screws where missing which they sent staight away so no complaints

March 17, 2017
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Reply from Mueble Design

Gracias por su valoración. Cada opinión nos ayuda a ofrecer una experiencia mejor a nuestros clientes.

Rated 4 out of 5 stars

What you see is what you get

Good communication , Good quality products and speedy delivery. Happy costumer.Will buy from you again

March 16, 2017
Unprompted review
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Reply from Mueble Design

Gracias por compartir su experiencia mediante esta valoración tan positiva.

Rated 5 out of 5 stars

Trustworthy and efficient!

A++. Less then 72 hours arrived to Lisbon. Great communication. Highly Recommended

November 10, 2016
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Reply from Mueble Design

¡Gracias por su confianza! Esperamos que disfrute de su compra durante mucho tiempo.

Rated 1 out of 5 stars

still waiting !

the shipping Co. SEUR had promised delivery of my order by Oct.31. This is still shown on their internal tracking system. However, to this day nothing has arrived. The tracking system shows 'shipping incident' and 'managing your order', but there's no reply from their customer service neither.

November 2, 2016
Unprompted review
Mueble Design logo

Reply from Mueble Design

Dear Hans,

Yesterday was holiday in Spain so we didn't have enough time to work on this issue, please we would appreciate if you can contact our commercials within today

Regards

Antoni - Responsable Ventas

Rated 5 out of 5 stars

Parfait! Parfait!!

I want to express my total satisfaction on this excellent deco e-shop.
Everything went perfectly well.. delay respected, customer service always present and ready to answer to my questions, product as described.
I recommend muebledesigne without any hesitation.
Bravo for your excellent service !!
Elina

October 24, 2016
Unprompted review
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Reply from Mueble Design

Muchas gracias por su valoración y por contar con nosotros para decorar su hogar.

Rated 5 out of 5 stars

good

good prices and fast shippment

October 20, 2016
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Reply from Mueble Design

Gracias por formar parte de MuebleDesign y por compartir su satisfacción con nosotros.

Rated 4 out of 5 stars

third time good time

I had some trouble initially with the marble table sent, but in the end all got resolved. Table on first delivery had a structural problem; it was replaced relatively quickly but unfortunately arrived broken during transport. Third one in great condition.

Pre- and post-venta are nice, main problem is with the delivery company, which is very inflexible in its communication--pretends to but in reality does not accept a change in telephone number and never carries up to the floor, no matter how much you try--paying the 60 euro in advance and confirming that you need the carrying up.

September 26, 2016
Unprompted review
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Reply from Mueble Design

Agradecemos su valoración positiva y tomamos nota para seguir mejorando cada día.

Rated 5 out of 5 stars

..........

...............

August 24, 2016
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Reply from Mueble Design

¡Muchas gracias por sus cinco estrellas! Nos alegra saber que ha tenido una buena experiencia con MuebleDesign.

Rated 5 out of 5 stars

Great service

We ordered 5 Eames replica chairs in total. Everything arrived in perfect condition. It took the order only 2 days to arrive. I am very very happy with my purchase and would recommend it to others without hesitation.

July 26, 2016
Unprompted review
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Reply from Mueble Design

Su valoración significa mucho para todo nuestro equipo. ¡Gracias por elegirnos!

Rated 3 out of 5 stars

Could be much better

We bought the Noguchi Coffee table style 19 mm. The legs arrived well - and so did the glass table top - miraculously, since the wood package was literally falling apart upon arrival. The packing as totally inadequate considering the weight of the glass top.

June 28, 2016
Unprompted review
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Reply from Mueble Design

Dear Christian

We are sorry that the packaging didn't arrive in good conditions, actually when it left the logistic warehouse was in perfect conditions but propably on the way was maltreated by the shipping company. We use strong carton and wood case to protect the glass from being broken.

Thanks for warning us about this issue

Antoni

Rated 5 out of 5 stars

Chairs

Worked with them for the first time and we have no complaints. Great!

May 26, 2016
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Reply from Mueble Design

Esperamos que su compra le acompañe durante mucho tiempo. Gracias por confiar en MuebleDesign.

Rated 5 out of 5 stars

Could rate 6* .

more fast than expected and all in good shape

May 24, 2016
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Reply from Mueble Design

¡Muchas gracias por sus cinco estrellas! Esperamos volver a verle muy pronto en MuebleDesign.

Rated 4 out of 5 stars

Quick delivery, no issues

Delivery was very good.
The chairs were full of dust and with some stains, but after cleaning them, all ok.

May 23, 2016
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Reply from Mueble Design

Muchas gracias por elegir MuebleDesign. Ha sido un placer atenderle.

Rated 5 out of 5 stars

Very good

All very good

May 23, 2016
Mueble Design logo

Reply from Mueble Design

Muchas gracias por su excelente puntuación. Valoraciones como la suya nos motivan a seguir mejorando.

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