Excellent service, return amazingly smooth. All extra samples and goodies included. Just an all round wonderful experience shopping through them. Best perfume ever and will keep spoiling myself and f... See more
Company replied
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See what reviewers are saying
I recieved a bottle of Alien original perfume for my birthday in June last year and another I bought in December at the end of the year. About a month ago I opened one to find the smell had signi... See more
I shopped with Mugler online for the first time and it was a super smooth experience! I purchased their Alien gift set for one of my mum's Mother's Day presents. Although Mother's Day isn't until two... See more
Company replied
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be a... See more
Company details
Information provided by various external sources
MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
Contact info
United Kingdom
- www.mugler.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Womanity wow
Fantastic service, very fast delivery and so glad my favourite is back and no longer discontinued
January 5, 2024
Easy to navigate website
Easy to navigate website, and purchase process. Goods were delivered on time snd packaged expertly with a beautiful box
January 11, 2024
Perfect!
Perfect communication! Quickly delivered, and so well packed in This beautiful corn blue box.
Good prices too!
🤩
January 11, 2024
Angel gift set with shower gel and body…
Angel gift set with shower gel and body lotion. Scent just incredible. Parcel arrived quickly, well packaged and the little extra samples were great. Would definitely recommend ordering directly from Mugler.
January 2, 2024
Fabulous perfumes great service xx
December 19, 2023
Very prompt free delivery
Very prompt free delivery. Love the products, love the scent.
January 10, 2024
As always Angel is my fav...beautiful…
As always Angel is my fav...beautiful smell well preseted in box and fast delivery.
December 31, 2023
Excellent service fast delivery
December 31, 2023
Made my order for my wife as per I…
Made my order for my wife as per I messed up email addresses trying to hide it from my wife spoke to customer service and they sorted everything out so my wife didn’t find out order came with in 3 days so I’m a happy customer.
January 7, 2024
Finding my favourite perfume was EPIC
Finding my favourite perfume was EPIC
I have looked for it for so long!!
Everything was straight forward.
Product delivered as promised
Amazing
Thank you
January 7, 2024
Prompt delivery and loved getting the…
Prompt delivery and loved getting the samples of fragrances I hadn’t tried before. Have been a fan of Angel for years and it still remains my favourite.
January 7, 2024
Ordering was a simple process
Ordering was a simple process. The prices were reasonable. I got 2 free items with my purchase. I bought Womanity. I hadn't smelled it before but it's very nice and I'm happy with it. The delivery was quick and I was kept informed at all stages upto my perfume being delivered.
January 7, 2024
Ordering was easy
Ordering was easy, able to see what was available, delivery tracked, arrived promptly and well packaged.
December 31, 2023
Fragrance
Great at informing you up date's of your order and delivery and it super quick, couldn't believe how quick, highly recommended.
January 6, 2024
Great perfumes
January 6, 2024
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