Excellent service, return amazingly smooth. All extra samples and goodies included. Just an all round wonderful experience shopping through them. Best perfume ever and will keep spoiling myself and f... See more
Company replied
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See what reviewers are saying
I recieved a bottle of Alien original perfume for my birthday in June last year and another I bought in December at the end of the year. About a month ago I opened one to find the smell had signi... See more
I shopped with Mugler online for the first time and it was a super smooth experience! I purchased their Alien gift set for one of my mum's Mother's Day presents. Although Mother's Day isn't until two... See more
Company replied
In the past you have always been a five star company, but when I placed this last order No MUG 4335944 it would not accept adding my birthday gift. When I then phoned the assistant said it should be a... See more
Company details
Information provided by various external sources
MUGLER Official Online Store • Fragrance shop : Women's Perfume (ANGEL, ALIEN, AURA MUGLER, ANGEL MUSE) ⋅ Men's Perfume (A*MEN, ALIEN MAN) • Fashion • MUGLER
Contact info
United Kingdom
- www.mugler.co.uk
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Love the fragrance
January 6, 2024
I love the scents and Mugler feels like a treat,
I have no issue with Mugler, they are great but the delivery company is not reliable unfortunately
December 28, 2023
Fast delivery
I was surprised how quick my products came. They were presented in a lovely box with the items in tissue paper.
January 5, 2024
Easy to order and very quick delivery
December 28, 2023
Bad costumer service
I have had and issues with a product and they never replaced it or send a refund ,and i had no response for over 2 months despite my emails !!!
Very disappointed!
November 11, 2023
Unprompted review
Delivery was quick and on time only…
Delivery was quick and on time only problem I had was the bottle I had at home wasn't refillable
January 3, 2024
Fell in love with Muglars Womananinty…
Fell in love with Muglars Womananinty 10 years ago they stopped selling it in high street stores but just recently found it on the muglar website so pleased I can still buy it
December 27, 2023
Love Mugler Perfume
I have used Mugler perfumes for many years. My favourites are Angel and Alien, so decided to try Alien Goddess for a change. Really pleased with this perfume and that the bottle is refillable.
January 3, 2024
My favourite perfume.
December 28, 2023
I was so excited to receive my Mugler…
I was so excited to receive my Mugler purchase! Always LOVED angel, which I got for Xmas! I decided to treat myself to the alien goddess…and oh my goodness it didn’t disappoint 😍 Thanks mugler 💜
December 25, 2023
Amazing
I love womanly it’s the most amazing scent I’ve ever smelt I always make sure I never run out
December 26, 2023
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