Multi-Active Reviews 

87
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My son attended the bishops stortford camp on tuesday 3rd august. He absolutely loved it! Kirsty provided some amazing activities for them and jade was super helpful and quick to reply to my needy mum... See more

Rated 5 out of 5 stars

My two sons 10 and 7 regularly attend multi active Biggleswade during term time and Sandy during holidays. The boys felt happy and well cared for. They particularly loved the fact it was sports based,... See more

Rated 5 out of 5 stars

My son has been attending multi-active holiday club in Harlow for the last 6 years. The staff running the club have always been fabulous, helpful, honest and above all caring. He enjoys everyday that... See more

Rated 5 out of 5 stars

My daughter went to the St Neots camp, WOW what amazing staff. This was extremely well organised. Jade has been wonderful and really welcoming. She greets us with a smile which makes me relaxed... See more

Company details

  1. Child Care Center

Written by the company

Providing Wrap Around Care, Childcare & School Holiday Activities Multi-Active exist to provide affordable and reliable childcare and day care to parents and carers and provide innovative experiences to get ALL children ACTIVE and not just sporty children. We achieve this by providing affordable priced and reliable childcare during the school holidays such as Summer Camps for kids and programmes running every half term alongside providing physical education for schools through extra-curricular and curriculum activities alongside community sessions with the aim of getting all children ACTIVE!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.7

All reviews

(87)

1 review in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

My son absolutely loves going to multi-active in Letchworth which is great as means I can work during school holidays without any parenting guilt! They do a wide range of activities, dodgeball, arts and crafts, outdoor play, theme days/events, the list is very long and the whole thing is exceptionally well run by the staff.
I am very thankful to have this service available in my area and they take childcare vouchers too which is perfect as I’m part of an employee childcare voucher scheme

October 29, 2021
Unprompted review
Rated 1 out of 5 stars

Poorly managed

My children have been to a couple of the camps and something has gone wrong every time. The first time I sent them, my youngest was left unchanged for the entire day leaving him with severe nappy rash that required treatment by a doctor and has left him with scars. Currently we are in dispute as they refuse to return some expensive coats (despite promises that they are being couriered) and are now ignoring my emails. I have been left with a sour taste after the lack of response to issues when they arise.

October 13, 2021
Unprompted review
Multi-Active logo

Reply from Multi-Active

Hi Heather, firstly i'm really sorry about this. When i last spoke you were happy we had improved the service and your children enjoyed their experience. It sounds like on this occasion we haven't met your expectations and again i am sorry and keen to resolve this. The coats missing have been located. I'm sure you can imagine we get lots of lost property and we do our best to reunite parents and children with them. We have found your coats as per Hannahs email and they are at our office (Stofold) for you to collect. Its challenging with lost property as we cannot leave the items at the school as we only hire the sites and all kit goes into storage after (which is not easy to access), making it difficult to find missing items. We do encourage parents to collect lost property before the camp finishes.

With regards to the nappy incident we spoke at length about this and i explained we had put measures in place and you appeared happy that things had improved. Would it be possible to arrange a call to find out how we can further improve this?

If you call me on 01462 351582 and ask for Kevin i will personally arrange for these to be dropped off to you as an apology.

Rated 5 out of 5 stars

Best Money I've ever spent

used multi active services 5 days a week nearly all summer this year in kings Langley school Hertfordshire. What an excellent team of young women running the show. My children loved it, they made a few friends from different age groups too. It was an absolute joy for myself and my wife to see our fit and healthy children after a summer of playing every day. Best Money I've ever spent

October 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great Team! Great Summer 2021!

When you find a place that your children love - it gives you so much peace to be able to leave them. Every day the children couldn't wait to go to The Den (Biggleswade) and I will definitely be booking in the future. The admin team are friendly and helpful, the team on site are great with the children, happy and bubbly! Thanks MultiActive!! One less stress to worry about! Great job! Great Summer 2021!!

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful Welwyn Garden City Camp!

Molly and the Team at the Welwyn Garden City Camp are just awesome. Great range of activities, no matter the weather/season! My daughter thoroughly enjoys going there, and being crazily busy working parents we get the security that she is somewhere she loves. The customer service is second to none, especially compared to larger, more expensive providers.

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

My son attended the bishops stortford…

My son attended the bishops stortford camp on tuesday 3rd august. He absolutely loved it! Kirsty provided some amazing activities for them and jade was super helpful and quick to reply to my needy mum messages checking on him theoughout the day. He will definitely be returning and hope to ses the same staff again.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

My daughter went to the St Neots camp

My daughter went to the St Neots camp, WOW what amazing staff. This was extremely well organised.
Jade has been wonderful and really welcoming.
She greets us with a smile which makes me relaxed to leave my daughter in her hands. My daughter was in Jordan’s bubble and had a great day doing all different activities, she also loved the picnic outside. She has already asked me if she can go back next school holiday because she enjoyed herself so much.
She will definitely be returning.
A1 camp with A1 staff and organisation.

June 4, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

The whole team did an amazing job both of my children loved it and have asked to go back!

Thank you!

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Hannah and the team were amazing

Hannah and the team were amazing. My boy enjoyed every second of it. He would come back talking about all the fun he had doing the different activities. Thank you all. Will be booking again next school holidays.

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you

On behalf of my daughter Mathilda who spent the last 3 days with you I would like to thank you for organising all the activities in such crazy times. She absolutely loved spending time with you and already looking forward to the next term holidays so she can see you again!

Merry Christmas and a Happy New Year to you all! X

December 24, 2020
Unprompted review
Rated 5 out of 5 stars

My girls love multi active

My girls love multi active. We have been using our local centre for a year now and it’s fantastic. The play workers get to know every child and become their friends. I know they are well looked after, safe and having such a fun time while I’m working. I couldn’t ask for more and for such an affordable price! Also if you’re a family who receive universal credit, multi active are ofsted registered so you can claim up to 80% of childcare fees back, which really really helps given current economic situations.

Thank you so much multi active for all you do, and your admin team who are always at hand when I have a query.

Merry Christmas!

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great Holiday club

Great Holiday club - my 3 daughters aged between 6 and 10 attend in the school holidays so I can work. All three enjoy the activities, have lots of fun and make friends. I would highly recommend this provider for working parents- the children love it!

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great day for the kids!

Yesterday was the first time that my three children attended Multi-Active and they all loved it. They were welcomed by a lovely man who spoke to them which made them feel valued and important. They all came out at the end of the day with lots to say. We will definitely be going again. Happy kids and happy parents.
The booking process was easy and quick as was the response from the admin team. Thank you 😊

December 23, 2020
Unprompted review
Rated 5 out of 5 stars

Great team, super accommodating and understanding.

First time using multi active for holiday club and I found the team to be super accommodating, helping my son settle in. Lisa and team were very quick I’m responding to emails and understanding in trying to allocate spaces in last minute. My son was anxious at first but quickly felt at ease and wanted to attend extra days. He was also able to make new friends each day. I would not hesitate to recommend Multi- active they really seem to understand the needs of both parents and children.

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Multi Active

as a former employee at multi active, I can personally say that no other holiday camp compares to MA! From games to education multi active have it all, as well as caring and qualified individuals in place as their activity instructors. Your children will feel safe and ultimately have an amazing time when enrolled into multi active holiday camps.

March 3, 2020
Unprompted review
Rated 5 out of 5 stars

Multi Active, fantastic place to go and work

Been working for Multi Active for a while now, Great support network, great team, children always have a great time, parents feel safe to leave their children with us.
Loads of events and activities though the half terms.
Would recommend it to anyone who has children 👍

March 2, 2020
Unprompted review

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