Multi-Tool-Store Reviews 554

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting the excellent range available and the competitive pricing. Many people appreciate the speedy and secure delivery service, with orders frequently arriving earlier than expected, even with personalized engraving. The ease of ordering online and the well-laid-out website also contribute to a positive purchasing experience. However, some customers were dissatisfied with receiving products that appeared to have been opened or scratched, despite being purchased as new. These individuals reported issues with the condition of the packaging and the product itself, leading to concerns about whether they received a new item.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the high quality of the... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the super fast and speedy... See more

Order

People report positive experiences with order. Customers found the ordering process easy and straightforward,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of products,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really easy to deal with! Excellent Value for money 💰 I made 3 separate Leatherman purchases within a couple of weeks. A Supertool 300m, A Raptor Rescue and a Skelatool CX, All engraved. All arri... See more

Rated 5 out of 5 stars

Well laid out website easy to see & read about the products. The offers page caught my eye with a good & varied array of products to choose from. I researched the best model for me wave+ & with the di... See more

Rated 5 out of 5 stars

Ordered a Leatherman super tool set for my partner for Christmas. It came with a handy pouch and oil to keep it working smoothly. We got it engraved so it hopefully won’t get pinched at work on site!... See more

Rated 5 out of 5 stars

I have always been very pleased with the service I have received from Multi-Tool-Store. My work requires me to carry a handful tools and, quite by accident, I stumbled across Multi-Tool-Store a few y... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

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Rated 5 out of 5 stars

Great over all experience

More than helpful staff, very knowledgeable. I did call to ask before I buy, and after placing my order, everything came in as I wanted and very fast. After receiving the items, I was so pleased that I ordered one more! Highly recommend it, and looking forwards for my next purchase with them

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Bought the Leathernan Wave+

Bought the Leathernan Wave+. Great multi tool. Had different Leathermans in the past, but always too stiff to open easily. This Wave+ is excellent. Very smooth and all tools open easily. Received some oil and sharpening stone- nice touch. Very pleased overall. Great store to deal with as well.

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent multi tool

Easy to use website, found what I was needing quickly. The tool is a very useful, well constructed, multi tool and at a reasonable price, great delivery time. Well recommended.

February 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personalised engraving

Excellent personalised engraving, fast postage, excellent service.

This was a present for my 21 year old son, after owning one since the late 1990’s I have used it on almost a daily basis.

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

Superb seller

Excellent choice of items, all genuine and at very competitive prices. I was particularly impressed with the speed of shipping and delivery, I would be happy to use them again

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Well

Well, I lost my old Leatherman Wave at work the other day(week) and then I got home I knew how desperate I am to have to have it to do my job, contentedly so I used your website/Co to order a new one, straightaway that same evening 🌆!! I received it pretty snarly in a couple of days, but I must admit I felt such a Numtee when I went into work the very day after I ordered a new one, and I found I'd dropped my old one in a mop-bucket (but it was silent when it hit the mop, hence I didn't know that's where I'd lost it!!), but I got my new one that quick I just thought 'Yeah, now I've got a spare, spare on!!
Oh Rodney, what a plonker eh!!!!

December 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great product, great website, great pricing, updated by email regularly…..
What’s there not to love….if you’re looking for a multi tool visit here 😁

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Can’t fault it

Good price, exactly the package I wanted; engraved and delivered quickly. Can’t fault the service.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

My order was dispatched promptly, unfortunately Royal Mail then lost it. However upon contacting customer services a replacement was sent out. An excellent product, that I think my husband will be delighted with for his birthday next week. Would definitely recommend this company and would use again.

December 12, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service

Had a problem trying to verify my age, contacted customer service, the young lady was superb very helpful. Had my problem sorted and order confirmed within 5 mins.
I have bought as a gift for xmas, but i have looked at it, it looks lovely, in a lovely presentation box. Price reasonable and next day delivery.
I will definately be ordering gifts again from here.
Very impressed with their service.
Thank you all at Multi-Tool.

December 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service I was looking for a replacement for my leatherman wingman which I lost thankfully the multi tool store provide a free engraving service for the new one and I have had my mobile no etched on it but hopefully I won’t lose it again as I have bought a lanyard to keep it close
Multi tool store was excellent value for money and very good customer service the replacement wingman arrived very promptly can’t fault them would certainly recommend this company

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fast, Easy… what’s not to love!

The website was easy to use and I loved the fact I could personalise my gift. I received my order really quickly too, thank you!
Can’t wait to see my sons face on Christmas Day!

December 19, 2023
Unprompted review

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