Mummy Loves Organics Reviews 

Baby foot oil and buggy spray… makes no difference whatsoever, my little one still went to sleep and woke the same amount as she usually does. A nice idea, but not a product that works in my opinion. I will still use what I have, but more as just a general foot massage oil and a pillow spray. Don’t expect a miracle.

This is the worst company to order from. I placed an order 19 days ago and I’ve sent 3 emails. I’ve only had 1 reply which was just the normal ‘we’ve shipped the product’
(8 days ago) but they haven’t sent the Royal Mail tracking number, surprise surprise!
Look on their Facebook and you’ll see so many people commenting on the pictures saying exactly the same. Really wished I’d read the reviews on here and there before I had ordered.
They need to be shut down, they’ve just took my money and now are ignoring me.

*** UPDATE*** your reply is a complete lie. 2 emails??? Where are they then? You sent me one saying Royal Mail will deliver the next day but SHOCK still no delivery! Send me a refund!

UPDATE!!!!

Right i have had enough of these scammers!!!! Not only have i not recieved the products i ordered in june despite multiple emails and messages but NOW they are fraudulently taking more money from my bank!!!!! I am taking this to trading standards this is absolutely disgraceful

Update:
Apparently i havent bought anything from them 🤣🤣🤣 my order number is #30878 you have replied to me via email once to say ur sending it out again and you never did. The customer service for this company is absolutely shocking you blame your customers when clearly its your company thats the problem. You have taken double the money and never once have i received the products. I want a refund immediately or i am taking this to trading standards and will be writing about you in the national newspaper i work for telling everyone how you treat new, current and expectant mothers. Not once have i seen you apologise you just blame the customers or royal mail! Its been 3 months you cannot blame royal mail anymore and if they are so bad you should be changing shipping provider. I have my own small business also and i would NEVER speak to customers that spent their hard earned money on your products the way you do!!!

I have already left one review but feel like I need to leave another to warn people of this company. This company seem to be very dodgy. If anyone does purchase anything from this company even after you’ve seen the review make sure you do it through PayPal. Ordered in July and never revived anything from them even after several emails to the company to which they don't respond too. Thankfully PayPal refunded me my order amount after escalating the problem with them. Only way they will respond is by someone leaving a review on here

I also have had a similar experience to Rebecca. I ordered by items and paid for them over a month ago, but still nothing has arrived. I also received an emailing “confirming dispatch” of my items but that was weeks ago and no one has responded to my numerous emails. I would strongly advise against using this company as they are obviously a front or just have zero desire to run a legitimate business. AVOID AT ALL COSTS!

Really disappointed and saddened to have to write this as I never leave negative reviews especially not for smaller businesses.
I ordered from this store almost a month ago. Was told 3 weeks ago that it was dispatched. I never received the item. I sent 3 emails and then had to resort to writing on Facebook (which I really did not want to have to do either). Still nothing, and no delivery.
Sadly I will now have to contact my bank to try and get the money back.

- update- the emails I sent were via the contact us form on the website, I assume this goes to your email? I do not have copies of this but I have checked my internet history and the last message was sent on the 23rd August. The first 2 I believe were around the 14th and 18th of aug.
By the tone of the reply and all the replies I have read it seems as though it is always the customers fault and never yours. There’s no apology for me not receiving my order which I have paid for, or the lack of communication.
I never sent a message on Facebook just made a comment in hope it would be seen and then my emails responded to.
Like I said I never wanted to leave negative feedback but after having tried every form of contact I was left with no choice; as it seems this is the only way other customers have received a response. I would no longer like the product, just my money back please. My order number is: 31059.
I myself run a small business and would never reply to a customer in that way. Questioning me as if I’m in the wrong for wanting a product I have paid for. It’s madness.
Please just refund me, if not I will contact my bank. Thank you.

Ordered on 1st Aug, had an email to say not was shipped on 8th Aug and yet it is still not here and no further contact from the company, despite me emailing.
Very disappointing.

23/08/22- update- I have forwarded on the emails as requested.

26/08/22 - I had a response to say they would issue a refund, when asked when, then has been no response and my emails are now being ignored

28/08/22 - refund has been processed

I have been using the shleepies feet on my son for a few weeks now. It certainly is a great part of our bedtime routine, he sleeps well after his foot massage and the scent fills the whole room! Highly recommend!

Service is always good. Whenever I’ve had a question they always get back to us in very good time

We have used the 3 month to 2 year old Shleepies Feet and have had excellent results. It smells really nice and is doing the trick

Many thanks

Amazing products. Crafted with the finest and purest ingredients! Since using the sleeepies foot oil my baby sleeps through the night!!! Amazing stuff can’t recommend highly!

I’ve been using the baby Shleepies foot oil for a few weeks now and it’s been fantastic! It has such a lovely scent and is a great addition to the bedtime routine, my son definitely seems to be more relaxed and is sleeping better.

It's really sad to see that the last few reviews on here are from disgruntled customers. We've used Shleepies feet since my little girl was 3 months old and it's formed part of our night time routine since. The lavender smell and the fact its organic is perfect for us. The delivery timescale is set out when ordering so we try and order in good time before our bottle runs out (were only part way through our third and she's now 17 months old). She now takes interest in putting it on herself and smelling the scent. This is a lovely small business that otherwise has great reviews and if you are willing to wait a little longer than perhaps an amazon prime delivery, it's a great product and will definitely be worth it. I've only ever experienced great customer service.

I love this company and their products. I have been a customer for over 6 years and have always had a good experience when communicating with them. Just today I sent a message on Instagram with a query and they replied within minutes.
With my children, I have used the foot oil, bubble bath, massage oil and buggy spray. I can say from experience that when I have used these products alongside our usual bedtime routine, my children ( I have 3) have all slept over 10 hours.
My oldest child is 10, he has learning difficulties and can find it extremely hard to settle for sleep on a night. He asks for the bubble bath in his bath and for the foot oil. I also spray his pillow with the bed and buggy spray. He loves the smell, it calms him down and settles him to sleep within an hour.
I gave some of the foot oil, bubble bath and buggy spray to a friend who has a 4 year old with suspected ADHD. He was resisting sleep and then waking at least 5 times a night and would only settle if his mum slept in his bed.
She was exhausted.
Within 3 nights of using this he was sleeping through the night and in his own bed ( without his mum). He now asks to put the foot oil on himself!
I have also got the oil diffuser and oil. I can say that if you are having trouble settling and getting to Sleep just give this a try! My husband was asleep within minutes.

I can not understand some of the previous reviews as I and everyone I have recommended this to, has always been over the moon with both the quality of the products and also the service they have received. The fact that this is a small business who produce excellent organic products makes me keep coming back and re-purchasing from them.

I will keep recommending all of the products to my friends and family as I know from experience that they work!

Ordered on the 1st august sent numerous emails,and filled in the online contact form and contacted on Facebook and had no reply and not received my product!avoid!disgusting customer service or lack of
Update/edit this is not a fake review my order number is #31057 I ordered on the 1st august!could you tell me where my order is???
Mummy Loves Organics: Order
Confirmed #31057
If I don’t receive my order or hear back I will be taking this to trading standards
Mummy loves organics I have now notified trading standards on this matter seen as you are still ignoring my messages and emails

We placed an order back in April which has never been received. Both my husband and myself have tried to make contact with the company on a number of occasions to chase up the order and then request a refund, but have never received a response. Very disappointed!!

The order number is 30124 and was placed in my husbands name. We have attempted to make contact numerous times, including today and had no response.

Update: no email received from yourselves. I am also a bit surprised that given you knew that we hadn't received the order, you chose to keep our money rather than refund. Please can I ask you to refund the amount owed and confirm once done. It's crazy that the only way to get a response is via leaving a negative review.

Shocking customer service or more like non existent customer service… I’ve sent them two emails and there is no response.
Apparently my order was dispatched 1.5 weeks ago but still hasn’t arrived.

Terrible customer service. Order not received a month after payment. Have completed online for twice and emailed but no response.

Placed an order on the 3rd July still not received! Filled out their form on their website 3 times, emailed, direct messaged on instagram and left a comment on a post yet no response however they deleted my comment! Do not order from them!

I am reporting them to trading standards

Purchased on June 30th with a delivery timescale of 3-5 days (delivery that they are charging for). It’s now July 19th and I still don’t have my item.

Contacted the seller after a week to query. No response but I got a dispatch notification later that same day. Contacted them a week later to let them know i hadn’t received it and still no response. Interesting that their site said if you hadn’t received the order, to contact them for a response within 24 hours.

Non-existent customer service. Poor buying experience and I can’t even rate the product because I never received it. Would not recommend and would never purchase from them again.

PayPal dispute has been raised for a refund.

Update 02/08: They’ve now ignored another 2 emails I’ve sent. I still have no product, no refund and no response to any email I’ve sent. Interestingly, they’ve found time to reply to 2 other bad reviews on here but are choosing to ignore mine.

51% of reviews on here for them are bad and they have comments turned off of recent Instagram pasts so I think that says it all really. Wish I’d checked before I bought anything.

I think the most shocking thing is that these are orders from sleep deprived new parents, most likely mums, most likely trying to survive on the pittance that is statutory maternity pay and with a cost of living crisis ongoing as well.

02/08: I have already sent 4 emails to that address which you’re claiming you haven’t received so I’m not sure what the point in sending another email would be but I have sent yet another one. Maybe you need to check the setup of your email account because you seem to be unable to find emails from quite a few people.

I have purchased over £30 worth of products. I received an email over a week and a half ago stating that my order has been shipped.
It still hasn’t arrived. I have emailed the company and I have messaged on Instagram. I have received no response.
Last night, I wrote a comment on one of their images as they are uploading images on Instagram, but not responding to my email or my direct messages. This morning I’ve checked and the image has been deleted along with my comment!

Appalling customer service- for a small business, you’d think you’d understand how important it is, to communicate with your customers so that they return to use your products over and over again- not ignore them and take £30+ off them and not deliver their products!

Will be contacting my bank and raising a dispute if the order doesn’t arrive by the beginning of next week.