Mummy Loves Organics Reviews 

149
•
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Don't believe this company is currently trading, and website needs to be taken offline. I placed an order on 29th June and had money taken from my account, but no goods have been received. No resp... See more

Rated 1 out of 5 stars

Not Trustworthy At All📌 I have ordered on 29th July 2025, I haven’t received my order yet. I filled their online form, email and they WhatsApp number nu respond. Very very bad customer service. Av... See more

Rated 5 out of 5 stars

Wow, Mummy Loves Organic's Shhleepy Feet foot oil is a must-have! Whether I've been running around all day or just need a moment of relaxation, this oil does wonders. The blend of organic ingredients... See more

Rated 5 out of 5 stars

I can't recommend Mummy Loves Organic's Shhleepy Feet foot oil enough! As someone constantly on their feet, this product has been a lifesaver. It absorbs quickly, leaving my feet feeling soft and reju... See more

Company details

  1. Health and Beauty Shop

Information provided by various external sources

Designed with pregnant women, mums and babies in mind, Mummy Loves Organics range of candles, reed diffusers and pulse scents are non-toxic and 100% organic.


Contact info

2.8

Average

TrustScore 3 out of 5

149 reviews

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No recent history of asking for reviews

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2.8

All reviews

(149)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Shocking customer service

Ordered in March 2021. Item received in April 2021. The gift box was missing an item and I raised a concern using the email address provided on the site. After multiple further emails, I finally received a reply bluntly saying the missing item would be sent. It's now June and despite 3 or 4 further emails, still no item. I've asked for my concern to by logged as a formal complaint and will see if this prompts any action. Really poor customer service.

The products themselves smell nice but didn't make a difference to daughter sleeping.

I won't buy again.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful gift

I bought the diffuser as a gift but I'm sure the person will love it! smells gorgeous, packed in lovely box, so happy I ordered from you. And also it arrived sooner then expected. I will definitely order again.

April 30, 2021
Unprompted review
Rated 1 out of 5 stars

Take your money and don’t give you the products you asked for!

I placed an order on 15th April, got told it has been shipped on 22nd April, but never received anything. I am a returning customer and was impressed with the product hence why I came back for more. I have tried reaching out to them many times, via email, Insta DM and Evan commented on their post on insta which keep getting deleted! I simply want someone to come back to me ASAP. Reading other reviews it’s seems like this is something that keeps happening!

April 29, 2021
Unprompted review
Rated 1 out of 5 stars

Terrible customer service! Unable to contact them

I ordered a bundle from there website on the 22nd feb, then receieved an email on the 25th and 2nd of march saying my items had been dispatched a week later no parcel. So i emailed them twice, messaged through DM on social media, contacted them on there website and commented on pictures on facebook and instagram ( both got deleted). Terrible customer service! How can they update there social media yet dont reply to customers who spent £30 on products!

Edit: wow i tried to contact the company for a week and no reply i leave a bad review and you reply within 12hours.... yes you havs lack of staff but someone should still be working customer care. clearly i didnt get my parcel otherwise why would i be trying to contact you, ill have to chase up royalmail now!

March 12, 2021
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Dear Kaylee,

Unfortunately due to the current situation we are running on a skeleton staff. We are unable to answer messages on social media hence why we ask you to email us.
I have checked the tracking for your products and they were delivered to you on the 6th of March at 1.40pm via Royal Mail
( tracking details 32051583100025557EA5A )

If we can help further please email us at orders@mummylovesorganics.com

Mummy Loves Organics

Rated 5 out of 5 stars

Omg I don't know how to explain how…

Omg I don't know how to explain how amazing shhleepies is. My 9 month old use to wake every 90 minutes (max) some days he would wake every 10 to 20 minutes between 2200hrs and 0300hrs. I ve been using thw shhleepies bed mist and oil for 3 days now and I cant recommend it enough. 3 nights in and hes waking twice max in the night once for a feed and the second usually for his dummy. I can now also put him in his cot tired and he will settle himself, (this has never happened) its amazing. This worn out mummy is finally getting some rest.

September 26, 2020
Unprompted review
Rated 4 out of 5 stars

Slow delivery but worth the wait!

September 23, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Thank you for taking time to leave a review. Our apologies for the delay in getting products out. We normally ask for 3-5 working days but due to the current situation it can take longer. We are also extremely remote in the Yorkshire Dales and this does impact on getting products collected.
We are delighted you are enjoying our products x

Rated 4 out of 5 stars

Purchased the bath milk but…

Purchased the bath milk but unfortunately due to my baby having allergies couldn’t use informed the company and out of good will they sent me the foot oil and pillow spray and I’m in love with these products the smell is amazing before you even open the box very nicely packaged and wrapped I will deffo recommend to friends and family in need of sleep the delivery took a little while but with all the pandemic going on it’s understandable thank you mummy loves organics for being an understanding company and polite service

September 4, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product, works perfectly for my 11 week old daughter, also used it when my other daughter was a baby, been great for both my babies would definitely recommend 😁

September 4, 2020
Unprompted review
Rated 1 out of 5 stars

Once you place the Order

Once you place the Order. Mummylovesorganics.com takes your money and leaves you with what ever they send you, without giving you any sort of contact. So if you receive something that you don't want, FORGET THAT YOU WILL BE ABLE TO CONTACT THEM...!!! This is, conning people.

September 2, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

We are sorry to hear of your experience but we have emailed you twice and left two messages on Facebook requesting you to return the products you don’t want and we will refund you as soon as we receive them.
If you require our address details again please email orders@mummylovesorganics.com and we’ll be more than happy to help.

Rated 5 out of 5 stars

Fantastic Company

Amazing company making amazing products, my babies sleep through the night because of shhleepies feet.

August 13, 2020
Unprompted review
Rated 1 out of 5 stars

Same as previous review

Same as previous review. Placed order 31st July 20. Received email 5th August 20 saying order had been shipped with Royal Mail. Not received order, money has been debited, emailed twice enquiring when I should expect order, no reply and no telephone number on website to contact them.
Update
I have received a email this morning with apologies and saying order should be with me tomorrow.

August 11, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Thank you so much for taking the time to update this review following our email exchange. We are sorry for the delay in shipping your order. We are a small company and the huge influx of orders that came from the unexpected coverage on ITV's This Morning has stretched us beyond belief. We hand-make all our products in Yorkshire and are processing everything as quickly as we can. We hope you love your order when it arrives. If there is anything else we can help with please contact us on info@mummylovesorganics.com and we will come back to you as quickly as possible :)

Rated 1 out of 5 stars

Updating my original review. Thankfully I was eventually contacted by a senior executive, who then dealt with my case efficiently and to my satisfaction. Sadly, the oil has not helped with sleep!

I am adding my name to the list of dissatisfied customers. I placed my order July 31st. On Ag 4th I received a "no reply" email to say that it had been dispatched by Royal Mail, but no tracking information.
Twice I have used their contact form to which there have been no replies. My account was debited Aug 3rd!!
No replies, no products and no telephone number to contact them! Dreadful company!

August 11, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Dear Sheila - my name is Claire and I am the founder of Mummy Loves Organics. I want to ensure all our customers have an amazing experience and would like to resolve this for you personally. Please email info@mummylovesorganics.com and I will ensure that we resolve this for you as quickly and conveniently as possible.

Rated 1 out of 5 stars

Scammers

Not received my oil emailed them numerous time all ignored, no phone number I've been scammed dont order

August 11, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

We have contacted the customer directly and this has been fully resolved. As always, should anything further be needed please contact us on info@mummylovesorganics.com. Thank you x

Rated 5 out of 5 stars

Lovely company and lovely products

I love the Shleepy Feet foot oil for babies. I have ordered a couple of times never with any issues. Every thing arrived promptly and nicely package even in the middle of a pandemic. My 2 year old daughter still loves it and puts on her bedtine perfume every night 😊 would thoroughly recommend. I enjoy this little addition to my babies bedtime routines and would recommend

July 4, 2020
Unprompted review
Rated 5 out of 5 stars

Love the foot oil!!!

Ordered the foot oil for my 18 month old as she still does not sleep longer than an hour or so.. Unfortunately it didn’t work with her 😔...However, my 5 year old who has barely slept a full night In over 2 years due to night terrors went out like a light!! (I have tried so many different sleep aids like this for her so didn’t initially get it with her in mind) First time in a very long time for her and what’s more she slept straight through and has done since I’ve been using this!! Will definitely be putting another order in soon and try more of the range on offer!!!

February 5, 2020
Unprompted review
Rated 5 out of 5 stars

Shhleepies Feet Foot Oil

Received my product today, absolutely love the smell, very calming aroma to it,I can’t wait to try it out on my son and myself 😊 great seller and I received it sooner then I expected, will definitely be buying from this company again,

January 22, 2020
Unprompted review
Rated 1 out of 5 stars

If you do a poop in your hands and

If you do a poop in your hands and clap, it will be just as much use as this crappy product. Your welcome :)

January 13, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

Dear Charlie - we are really sorry that you haven't found the products useful. If you want any advice on how to get the best results from them as part of your bedtime routine please email us diretly on info@mummylovesorganics.com and we can share some tips and hints with you.

Rated 1 out of 5 stars

Not received

I placed my order on the 1st Jan and my order still hasn't arrived. I received an email saying it was dispached on the 7th Jan. I have since sent 2 DM's on instagram which have not been replied to. I commented twice on one of their photos and both times it got deleted along with another persons comment I noticed. Why not reply to your customers instead of deleting their comments?!?
EDIT - they have now blocked me from instagram. No idea why as I was not abusive or anything in my messages (I took screenshots of my messages!). Such bad customer service!!

January 13, 2020
Unprompted review
Mummy Loves Organics logo

Reply from Mummy Loves Organics

We have contacted the customer directly and this has been fully resolved. As always, should anything further be needed please contact us on info@mummylovesorganics.com. Thank you x

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