Im so disappointed, I brought over $150 dollars of items from the store I wasn’t happy with them so I returned them for a store credit. And now I cannot even use the store credit as the site is shut d... See more
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Mura Boutique is uncontactable - returned an order 2 months ago and have not had a store credit or refund processed. Have tried emailed and calling, but emails are returned and phone number is disco... See more
Received product I ordered, extremely poor quality. Fill out the return card and pay for postage to send it back. 3 weeks later my parcel is returned to me because the business is closed at location a... See more
I got sent the wrong size item. I returned it with communication from Mura confirming in December i would get a 120% store credit once item was returned. Item was delivered by Australia post Decembe... See more
Company details
Information provided by various external sources
Australian Online Fashion Boutique
Contact info
Vulture Street 33, 4101, West End, Australia
- www.muraboutique.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My order to Norway arrived in four days
My order to Norway arrived in four business days which was very impressive, the clothing is beautiful and customer service excellent. Thank you Mura team!
This was my very first (and certainly…
This was my very first (and certainly NOT the last) order with Mura! I came across their Elizaveta dress and absolutely fell in love with it and knew I had to have it. I received it in a matter of days and the quality is amazing. So happy!
I’ve always loved Mura boutique because…
I’ve always loved Mura boutique because of their amazing designs and styles as well as the quality of the clothes. I find quality of clothes very important when I’m shopping for new outfits and for six years now I have always been buying from Mura! Definitely recommend trying this website out!
Amazing quality clothes and super fast…
Amazing quality clothes and super fast next day delivery. Got so much compliments on my dress so will definitely shop again soon!
I love that Mura has new collections…
I love that Mura has new collections three times a week and there are always many beautiful chick items to choose from :) They also offer express shipping on all orders which is amazing!
Lovin’ my Mura Orders.
This is my first time ordering from Mura and I loved all 3 outfits that I bought. It was delivered earlier than expected which is good.
Quality is good too and I can't wait to purchase more!
Free shipping and free return would be great
I’m a frequent buyer of Mura Boutique! Love every piece. Last time I ordered and the fit was not suitable for me, I returned and received a credit. I wish Mura can offer free shipping and free return! It’s very expensive to pay for shipping fees both ways.
Amazing customer service and so…
Amazing customer service and so beautiful clothes! My favourite online boutique for sure :)
Always so helpful and great quality…
Always so helpful and great quality clothing. Reason why I keep going back.
I will not purchase from here again
I purchased a $100 dress but it did not arrive before going overseas. It was delivered to my partner while I was overseas.
When I come home and open the parcel, the dress has a stain on it. I return the dress and later told it exceeded the 30 day return and they will send it back to me. You can clearly tell I have not even tried the dress on and therefore the good was damaged by them. I will not buy from here again and would not recommend this retailer.
Absolutely love their clothes!
Absolutely love their clothes! Would recommend. Quick to receive orders. Size accurate. Good quality. Easy to contact.
I absolutely LOVE Mura's selection of Clothes!
I absolutely LOVE Mura's selection of clothes♥️! They are made with high quality and are exactly as described in the photos. They are also very decent on price. The postage is also super fast. My order came the following day! Thank you Mura for your beautiful clothes!🤩 I will definitely be buying more!
Refunded items
I won a gift voucher via Mura’s Instagram page. I purchased two items however unfortunately one had sold out so I was refunded 120% of it and was given a store credit/gift voucher. They were very sorry and happy to help make my experience better! When the second item arrived unfortunately it didn’t fit quite right. So I returned it using their easy return form. However the parcel took a long time and took 11 days to get there. I sent them an email as I was worried it had been lost. They replied very quickly and were very helpful. I was still worried my parcel had been lost. After I found my tracking number they were able to find it and they processed my return. I’m very happy with how they talk to customers via email and reply almost straight away.
Across the Blue Pacific!
I found Mura Boutique on Instagram a few days ago and I'm beyond excited at their absolutely gorgeous collection! I placed an order almost immediately and wasn't sure whether or not they would ship across the ocean to me as I live in Fiji. So, you can imagine my excitement when the Mura support team got on to my order almost right away, responded ever so promptly to my Instagram messages and sent me an email with tracking information on my order in 48 hours! Wow! Thank you Mura! Your service is incredible and you have an amazing team of brilliant and beautiful people working behind the scenes! I'm definitely going to be a very regular customer. Thank you so very much!
Sending you much love across the Pacific ocean, Debbie
i am so I love with this store
i am so I love with this store, I have only recently discovered it, going from finding no clothes I like anywhere, I’m struggling to narrow down my options! I cannot wait to sell the store out! X
Very appreciate with service of Mura…
Very appreciate with service of Mura Boutique. They really care all the customers that make me so happy.
I recently purchased the angelonia skirt set
I recently purchased the angelonia skirt and matching top set and fell in love with it! I purchased another set in a different pattern the day it arrived. It arrived within 2 days as well!!
True to size and so reasonably priced !
Really lovely service when I was unsure…
Really lovely service when I was unsure of sizing. Great products- very happy with Mura boutique!
My GO TO AUSSIE STORE!
I’m in love with practically all of their dresses. I just recently ordered a midi Knit dress in Rose and it fits me perfectly (small)! Most of their clothing is true to size but definitely judged by material (if it’s more rigid probably best to size up as it would have no stretch and could be tight). Not to mention, the DHL express is really fast so the 15 AUD is worth the money. The prices of the clothes is somewhat pricey so I usually wait until their sales to purchase items. Overall, would highly recommend!
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