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Muziker Reviews 9,549

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

--for english version scroll down -- Top Shop! Gute Beschreibungen, schöne Fotos, Größen stimmen, Qualität passt! Sehr günstiger und zügiger Versand! Vielen Dank!! Great shop! Good descripti... See more

Company replied

Rated 5 out of 5 stars

Fast Shipment but Courier service GLS has bad pick up service. The goods arrived fast but then GLS bring the parcel to a small shop open only Monday to Friday 07:30 to 18:00hrs. That there is a closer... See more

Company replied

Rated 5 out of 5 stars

I bought three times , Guitar Pedal for 400 EUR around 2022 , Guitar Neck for 360+ EUR in 2023 and Synth in 2024 for 2k EUR. All the time articles were in new sealed conditions , no damage , no si... See more

Company replied

Rated 3 out of 5 stars

It was not clear to me that goods come from far away in Europe, that therefore the delivery time was a bit longer (not so critical), but above everything else, that in case of returning goods, I would... See more

Company replied

Company details

  1. Electronics Store
  2. DJ Supply Store
  3. Hi-fi shop
  4. Musical Instrument Store
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

Ein zuverlässiger europäischer E-Shop mit über 25-jähriger Geschichte und mit Showrooms in Tschechien und Slowakei, der sich auf Musikinstrumente, LPs, Audiotechnik, DJ-Equipment und Musikzubehör spezialisiert. Ein sozial verantwortungsbewusstes Unternehmen mit Respekt für den Planeten und dem Ziel, seine Dienstleistungen ständig zu verbessern.

Erlebe Musik in allen Facetten

Written by the company

Gitarren, Schlagzeuge, Keyboards, Studio- und Audiotechnik, LPs & Merch
Muziker liefert Top-Ausrüstung für Musiker, Produzenten, DJs und Vinyl-Fans sowie Audio-Video-Freaks.

Selbstbewusst bei Muziker einkaufen

Einfache Retouren, eigenes Servicecenter und fachkundige Beratung

Einfache Retouren, eigenes Servicecenter und fachkundige Beratung
Genieße problemlose Retouren, einen eigenen Kundenservice und eine professionelle Kundenbetreuung. Jetzt verfügbar in deiner Landessprache.

Contact info

Promotion box for Muziker

Muziker ist ein großer Online-Händler

Wir liefern Musikinstrumente und Musikzubehör in 35 Länder Europas

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
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2-star
1-star

Replied to 91% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My purchases had excellent prices.

My purchases had excellent prices.
The experience of buying was satisfying.
The quality of the items is exactly as described on the website.
The parcels arrived not fast, but with 5 days after buying fast enough.

December 19, 2023
Unprompted review
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Reply from Muziker

Dear Bernd, Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day :-) Kindest regards, Lea Muziker

Rated 1 out of 5 stars

you deal with unprofessional shipping…

you deal with unprofessional shipping company

November 20, 2023
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Reply from Muziker

Dear customer, we're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes.
Best regards
Lucia, Muziker

Rated 5 out of 5 stars

Great shop and Great service

Great shop and Great service. I have bought several instruments from Muziker - smashing prices, quick delivery (for free), very helpful customer service and advice. I highly recommend Muziker for all kinds of music equipment.

November 15, 2023
Unprompted review
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards
Lucia, Muziker

Rated 5 out of 5 stars

Great

Great, well packed, very good price and delivered on time.

Thank you.

November 26, 2023
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Reply from Muziker

Dear Mr Maglov, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Best regards Lucia, Muziker

Rated 1 out of 5 stars

Refuse to replace defect monitor

I bought a monitor with 390hz on their website. The monitor has display errors at rates but they refuse to replace it because they say that it is normal for the monitor to run instable at 390hz. Nothing like that is in the description and i really can not imagine that this is normal in any way. It even happens in the bios where clearly no such high refresh rate is used. Really annoying that i have to get myself a lawyer just to to get my obvious right for replacement here.

December 2, 2023
Unprompted review
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Reply from Muziker

Dear customer,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Best regards
Muziker

Rated 5 out of 5 stars

Fast delivery

Fast delivery, items okay, will buy again!

November 21, 2023
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Reply from Muziker

Dear customer, Thank you for finding time to write this feedback. We're happy that everything went according to your expectations and we wish you a great day. Best regards
Lucia, Muziker

Rated 5 out of 5 stars

All good

All good! Till next time.

November 17, 2023
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

Fast shipping

November 14, 2023
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

Good service

Good service. Cheap and quick

November 14, 2023
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

Okalles ok

Ok gggggbbbbbbbdobrze

November 1, 2023
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Reply from Muziker

Sehr geehrter Kunde, vielen Dank für Ihre positive Bewertung, wir freuen uns sehr darüber. :) MfG Lucia, Muziker

Rated 5 out of 5 stars

Everything is good!

October 31, 2023
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

Ordered Shanling H7

Ordered Shanling H7. Was the last item on the stock according to webpage. Delivered in 3 working days without any delay. 5 stars :)

October 19, 2023
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Reply from Muziker

Dear customer, Thank you very much for your positive rating, it makes us really happy :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

Good service,recommended …

Good service,recommended Choice..

October 10, 2023
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Reply from Muziker

Dear customer, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Best regards
Lucia, Muziker

Rated 5 out of 5 stars

good experience

easy to order, easy to pay.

October 4, 2023
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Reply from Muziker

Dear customer, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Best regards Lucia, Muziker

Rated 2 out of 5 stars

The guitar is not set up properly

The guitar is not set up properly. I need to take it to a guitar shop

October 3, 2023
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Reply from Muziker

Dear customer, We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again. Best regards Lucia, Muziker

Rated 4 out of 5 stars

Beautiful Guitar

Good Price-quick delivery-nicely packed

October 1, 2023
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Reply from Muziker

Dear Mr Ivanov, Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :) Best regards Lucia, Muziker

Rated 5 out of 5 stars

The things came well packaged and…

The things came well packaged and everything as requested. I would definitely buy again here!

September 28, 2023
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Reply from Muziker

Dear customer, Thank you very much for kind feedback, it makes us happy. We really try to do our best for every customer. Best regards Lucia, Muziker

Rated 5 out of 5 stars

Super quick delivery and product as…

Super quick delivery and product as expected. Will for sure order from again.

September 19, 2023
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Reply from Muziker

Dear customer, Thank you for being our loyal customer and for recommending our online store. We're looking forward for your next visit. Best regards Lucia, Muziker

Rated 5 out of 5 stars

Great service

Great service, reasonable price, fast delivery.

September 19, 2023
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Reply from Muziker

Dear customer, Thank you for your nice feedback and we're looking forward to your next visit. Best regards Lucia, Muziker

Rated 5 out of 5 stars

Top seller

Top seller! Everything Perfect!

September 17, 2023
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Reply from Muziker

Dear Mr Simmet, Thank you for your nice feedback and we're looking forward to your next visit. Best regards Lucia, Muziker

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