Though everything was done remotely, it still felt like we were dealing with real people competent in their jobs. The initial remote consultation was particularly good. The documents created were re... See more
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Review summary
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What people talk about most
Reviews shaping this summary
We live near the office so chose to go to the office rather than on zoom, which they accommodated and were very welcoming. Very professional and complete service and we would completely recommend thi... See more
Company replied
My partner and I arranged Mirror Wills and Power of Attorney after discussing our requirements with Jeff. We found him extremely helpful even with my long list of questions. Everything was carried ou... See more
Company replied
Started a very difficult process with what felt like the best support. If you ever find yourself in a position where you have to apply to the court of protection for deputy ship. It will be hard pushe... See more
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Company details
Written by the company
MWQ Estate Planning is one of the UK’s leading specialist Will Writing and Estate Administration Companies. We cover the whole of the UK. We offer a very personal, tailored approach, making the process easy and understandable for everyone. We ensure that you receive the best advice at an affordable price. We are Members of and Regulated by The Society of Will Writers Our Professionally trained personnel have many years of experience in the Wills and Estate Planning industry. We are dedicated to the highest standards in the industry and we adhere to strict codes of conduct including SWW and STEP. All our cases are Insurance backed up to £2m per claim. Our prices are amongst the most competitive currently in the UK and can be up to 75% less than your local High Street Solicitor. We also offer a price match guarantee. We are highly recommended by all our customers. We provide individual Will & Estate Planning quotations with affordable payment plans for all UK residents. We promise to provide the best advice and the best service at the right price for every client. MWQ Estate Planning is a boutique Estate Planning firm specialising in estate planning, probate, and trusts. Our team of experienced Estate Planners has a reputation for providing personalised and compassionate legal services to clients throughout the Country. Our passion for helping families secure their financial futures and protect their loved ones inspired the creation of MWQ Estate Planning. At MWQ Estate Planning, we understand that estate planning can be a daunting and emotional process. That's why we take a holistic approach to our client relationships, providing legal counsel and support every step of the way. We believe that everyone deserves a comprehensive and effective estate plan that meets their individual needs and goals. Whether you're looking to create a will, set up a trust, or navigate probate proceedings, our team is here to help. If you're in need of reliable and experienced Legal guidance, look no further than MWQ Estate Planning. Contact us today to schedule a consultation and learn more about how we can assist you.
Contact info
The Bridgewater Suite, The Towers, The Towers Business Park, Wilmslow Road, Didsbury, M20 2SL, Manchester, United Kingdom
- 0800 090 3051
- info@mwqestateplanning.co.uk
- www.mwqestateplanning.co.uk
4.8
Excellent
1K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I am very am very pleased with the first experience …
I am very pleased with the way i was received. This sort of administration is not my comfort zone. Darren was cool and a assuring. So i now await for the next move.
Regards Ernie
June 10, 2026
Reply from MWQ Estate Planning
Dear Ernest
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Paid in full for three services; a year on, two remain undelivered — and they called it “complete.”
I would urge potential clients to think very carefully before instructing MWQ Estate Planning.
In 2025 my wife and I paid £2,795 in full for a “Full Protection Package” of three services: a Lasting Power of Attorney, an Asset Protection Trust Plus Deed, and Legal Mirror Wills. Over a year later, only the LPOA has been delivered. The Trust and the Wills remain outstanding to this day.
Most concerning of all, MWQ issued us a “Completion of Service” letter stating the work was finished, when in fact two of the three contracted services had never been carried out. I leave others to draw their own conclusions about that.
Throughout, communication was extremely poor. Over twelve months I chased repeatedly by phone, email and text. Promised call-backs did not happen, and clear timelines were never given. When I finally submitted a formal complaint, my email was ignored entirely, and the only response to my follow-up letter was a one-line reply passing the matter to the very person the complaint was about.
We have since escalated the matter to the relevant regulatory and consumer bodies. Based on our experience, I cannot recommend this firm.
May 29, 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Mr. Ahmed,
Thank you for taking the time to share your feedback. We are sorry to learn that you are dissatisfied with your experience and that you feel our service has fallen short of your expectations.
We take all client concerns seriously and strive to provide a high standard of service throughout every stage of the estate planning process. We regret that you feel communication was inadequate and that there has been a delay in the completion of certain aspects of your instruction.
As this matter relates to the specific circumstances of your case, there are details that we are unable to discuss publicly. However, we can confirm that we have reviewed the issues you have raised and remain committed to resolving any outstanding matters as quickly and professionally as possible.
We understand your frustration regarding the timescales involved and any confusion surrounding correspondence you have received. We are sorry for any concern this has caused. We will continue to cooperate fully with any ongoing complaints process and would welcome the opportunity to bring this matter to a satisfactory conclusion.
Kind regards
MWQ Estate Planning
Easy to speck to process is made so…
Easy to speck to process is made so easy response times excellent
June 3, 2026
Reply from MWQ Estate Planning
Dear Linda
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
This company goes out of its way to…
This company goes out of its way to explain everything & & advise you to what you can & CANT do. & how helpful they can be to get you what you, need. To carry on Steve
Was so obliging. Thank you very much,
June 9, 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Frank
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Steve and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Steve and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Excellent service
A very quick and easy experience for something so important. Excellent help and advise.
June 1, 2026
Reply from MWQ Estate Planning
Dear Muriel
We are incredibly grateful for your wonderful 5* review and strong recommendation ofJeff and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Jeff and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
MWQ Estate Planning were very helpful…
MWQ Estate Planning were very helpful explaining every aspect of the process form start to finish,
There was no rush to get things done
May 29, 2026
Reply from MWQ Estate Planning
Dear Dick
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Very helpful and answered questions…
Very helpful and answered questions that we had. Made mum feel very comfortable with the process. Thank you
June 4, 2026
Reply from MWQ Estate Planning
Dear Caroline
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Easy to talk to
Easy to talk to, and every thing explained clearly, and no hard selling tried, thanks for everything you have done.
June 3, 2026
Reply from MWQ Estate Planning
Dear Malcolm
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Reply from MWQ Estate Planning
Dear Sheila
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Being told not to worry about everything
The man that called reasured me it will all be fine as im doing my mums deputyship all by myself which is a long road to go down
May 22, 2026
Reply from MWQ Estate Planning
Dear Theresa
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Reply from MWQ Estate Planning
Dear Ray
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Reply from MWQ Estate Planning
Dear Doug
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Darren just made it all very clear to us
May 18, 2026
Reply from MWQ Estate Planning
Dear Lynne
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Made me feel I was on the correct…
Made me feel I was on the correct course to settle my dilemma , Alex was very precise about it all. So hope it turns out ok.
Thank you
May 22, 2026
Reply from MWQ Estate Planning
Dear Richard
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Good company an helpful with forms…
Good company an helpful with forms would recommend highly
January 4, 2026
Reply from MWQ Estate Planning
Dear Yvonne
We are incredibly grateful for your wonderful 5* review and strong recommendation of Alex and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Alex and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Thorough and professional service
Alex was very thorough. He explained everything to me, ensuring that I understand every step of the process.
He answered my questions.
He was patient and professional.
May 20, 2026
Reply from MWQ Estate Planning
Dear Alison
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Darren made so easy for us to give all…
Darren made so easy for us to give all the relevant information for our power of attorney documents to be completed.
May 19, 2026
Reply from MWQ Estate Planning
Dear Albert
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
Alex’s kindness.
Alex has been very kind in understanding my lack of legal knowledge and has been willing to help me through the process.
May 19, 2026
Reply from MWQ Estate Planning
Dear Alan
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Alex and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Alex and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
Darren was up front and v professional
Darren was up front about the costs and the process. (A lot of this industry appears to be geared towards vagueness and pressure selling). He was true to his word - the call was professional. I was guided through the process and the whole thing was sorted out in no time at all. There's a bit of admin to get the docs properly filed...but I was super happy to have found this company and this individual to support me with this.
May 15, 2026
Unprompted review
Reply from MWQ Estate Planning
Dear Sara
We wanted to take a moment to express our sincere gratitude for this 5-star review you have left Darren and us, here on TrustPilot. It means a lot to us that you took the time to share your positive experience with others and let them know how much you appreciate the work and the services we provided for you.
At MWQ Estate Planning, we strive to deliver the best possible service to our clients Your feedback is invaluable to us, as we continue to improve and grow our business, and we will use your kind words as motivation to continue providing exceptional service.
Once again, thank you for your support and for choosing Darren and MWQ Estate Planning. We look forward to serving you again in the future.
Kind regards
MWQ Estate Planning
⁸take time explaining the product …
⁸take time explaining the product make you feel at ease and don't rush you to decide very friendly and helpful
May 12, 2026
Reply from MWQ Estate Planning
Dear Frederick
We are incredibly grateful for your wonderful 5* review and strong recommendation of Darren and MWQ Estate Planning. Your positive words make all our efforts worthwhile.
It's a pleasure to hear that we were able to provide you with first-class advice and guidance throughout the process of drafting your Legal Documents. We pride ourselves on our efficient service and expert team, and we're thrilled to know we hit the mark for you.
Your feedback will be shared with Darren and our entire team. It will certainly serve as an encouragement to all of us as we strive to maintain our high standards.
Should you need any further assistance or have questions in the future, please don't hesitate to reach out. We're always here to help!
Thank you once again for your trust in our services and for sharing your experience with others.
Best regards,
MWQ Estate Planning
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