My French-Grocery - Your Online French Supermarket Reviews 

266
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

J’habite à New York et c’est grâce à ce site que j’ai pu acheter enfin des “coquillettes aux œufs Lustucru”après plus de dix ans de recherches et expériences infructueuses. I live in New York and it’... See more

Company replied

Rated 1 out of 5 stars

Because the Department or Agriculture broke into my package and remove all contents. So I received an empty box! You should tell overseas buyers from the United States that you can’t deliver there do... See more

Company replied

Rated 5 out of 5 stars

I called on Customer Service first, making sure my items were available. Alain was prompt, so helpful and kind. He communicated in English to make it simpler for me. I was able to order every item I r... See more

Company replied

Rated 5 out of 5 stars

This was my second order placed here and it was fabulous. The products arrive in great condition and with far out expiration dates, which means you can order (some products) a bit early for future gif... See more

Company replied

Company details

  1. Food, Beverages & Tobacco

Written by the company

Find here a selection of French products : Traditional Food, Wines, Champagnes, Cosmetics, Decoration, Vintage.... | We ship worldwide | Discover each month our Novelties, News, French Recipes & Culinary Tips


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

266 reviews

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Replied to 85% of negative reviews

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4.5

All reviews

(266)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

All the way from Texas USA.

All the way from Texas USA.

I first came in contact with this product one fateful day in a small market in Paris to cook for my dad in our AirB&B, as a way to avoid going out after a long day.

5 “small” tubes of these magic herbs… the most expensive condiment I have ever bought and very much worth every penny.

We now use these in almost every salad. They are a “cheat code” that elevates each of them to chef’s level (if I may say so myself) :}.

Service was great 👍, website works, shipping was perfect: time wise and packaging wise.

Super happy all a round. Thank you for making these available to purchase.

May 20, 2025
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Reply from My French-Grocery - Your Online French Supermarket

Thank you ! :)

Rated 5 out of 5 stars

Great experience

Great experience. Very easy to communicate with.
We love the soup. We had it sent in France and USA. Everything was prompt.

May 17, 2025
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Reply from My French-Grocery - Your Online French Supermarket

Thank you ! :)

Rated 4 out of 5 stars

Great choice of excellent products at good prices

Great choice of products.

Real High quality products, detailed ingredients lists.
Excellent selection of French speciality.

Good prices, and excellent timing of delivery.

4 stars and not 5 because costs of delivery.
A little bit high.

February 19, 2025
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Reply from My French-Grocery - Your Online French Supermarket

Thank you :)

Rated 3 out of 5 stars

I really liked the selection of…

I really liked the selection of products and their individual price , however the shipping is extremely expensive for the amount of product you are purchasing. This was my first order and several items came in damaged ,I didn't order much since this was a test to see how I liked their service.
My order was delivered quickly and when I reached out to them about the damaged product they responded quickly. But to me the overall cost for shipping is the one thing that gives me any hesitation.

November 18, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Hello Brian, we understand. most of our packages are safety delivered. but sometimes, some packages can be damaged. especially with fragile products like crisps. if you want to place another order in the future, please ask us for a discount coupon and / or a remplacement of the damaged products;) Alain

Rated 5 out of 5 stars

Very good service.

Very good service.
Order received within a week.
Well done

November 12, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Merci ! :)

Rated 5 out of 5 stars

Merci

A very good experience

August 14, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Thank You ! :)

Rated 5 out of 5 stars

Great customer service!

Good products, good prices, good communication. Happy to order again.

July 20, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Thank You Ines !

Rated 5 out of 5 stars

Amazing and tasty!

Amazing, quick delivery and perfect quality! Will def buy again. Super nice to receive a gift even though the order wasn't huge :)

July 13, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Thank you ! :)

Rated 5 out of 5 stars

It was a good experience

It was a good experience. They were so kind to also send a little surprise beside what i have ordered. So thank you very much

July 12, 2024
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Reply from My French-Grocery - Your Online French Supermarket

thank you ! :) :) :)

Rated 1 out of 5 stars

The product was out of stock after…

The product was out of stock after ordering

July 7, 2024
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Reply from My French-Grocery - Your Online French Supermarket

yes, sometimes some products are out of stock and we cannot order it at the wholesaler. sorry for the inconvenience

Rated 5 out of 5 stars

Cheese, glorious cheese!

We love being able to order the items we enjoy in France, to have at our home in the US. Those little Apericube cheeses are loved by everyone. The website makes it easy, and shipping is prompt. Thank you My French Grocery!

June 24, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Thank You Samantha !

Rated 1 out of 5 stars

I am yet to receive my order after 3…

I am yet to receive my order after 3 weeks

May 28, 2024
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Reply from My French-Grocery - Your Online French Supermarket

Sorry for the inconvenience. we are wainting for the results of the french post office investigation. Alain

Rated 5 out of 5 stars

Mr.White

Ordered a lot of french Beer. Everything was fine. Bottles were packaged very secure. Shipping went very well. Will buy again.

May 15, 2024

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