MYA Cosmetic Surgery  Reviews 

2,256
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, support, and ability to make them feel at ease throughout their journey. Many highlight the excellent service and seamless user experience, from initial consultations to comprehensive aftercare, often expressing immense satisfaction with their results and feeling more confident. However, some customers noted concerns regarding product outcomes, with a few experiencing results that did not meet expectations, such as unevenness. Additionally, a small portion of people felt dissatisfied with aftercare and customer service, citing issues like lack of follow-up and unprofessional communication.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and care received... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness and... See more

User experience

Users describe positive interactions with the overall experience, often highlighting it as amazing,... See more

Product

Clients share ambiguous opinions on product results, with many expressing high satisfaction, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My whole experience with MYA has just been absolutely perfect. From the initial phone call right through to my post surgery appointments. Although everyone that works at this company is fab, I feel I... See more

Company replied

Rated 5 out of 5 stars

Dr Mileto is truly incredible he has completely transformed my life. I couldn’t be happier with my results they look so natural and even better than I imagined! The nurses, Zeim and Sibel, were also s... See more

Company replied

Rated 5 out of 5 stars

I’ve always had a great experience with all the staff at MYA whenever I visited the clinic, but I wanted to mention Ciara specifically. She’s such a friendly face and always goes out of her way to mak... See more

Company replied

Rated 5 out of 5 stars

Laura explained things easily and clearly for me. She was super nice and gave an honest opinion on implant size, recovery and generally offering amazing support through out all the consultation. Sh... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Private Hospital

Written by the company

Our approach to cosmetic surgery is unique - we genuinely believe this is about how you feel, not just how you look. MYA go the extra mile to make you feel safe and special - and part of an extraordinary community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(2,256)

152 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am so pleased with MYA!

I am so pleased with MYA from start to finish!! My surgery went so well and smoothly and my surgeon, Mr Sinah, was great and did a fantastic job, I am so happy with my results!! Jenny has been my nurse throughout and she is super knowledgeable with everything boob job and put my mimd at ease! I would certainly reccomend MYA and Mr Sinah to anyone!

February 15, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Abbie, thank you so much for your positive feedback we will share with both the team and your surgeon. Love MYA x

Rated 5 out of 5 stars

Fantastic service *****

My journey is far from over but so far I've had fantastic service from the MYA team; they've been supportive, helpful and so lovely to talk to, especially Ashleigh who I had my initial telephone conversation with who has been so friendly it's really put me at ease.
Can't wait for the next steps and if the surgery and doctors consultation is as easy as the process has been so far it will be a breeze!
Thank you MYA team 😁

February 13, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Paige, thank you so much for your review. Love MYA x

Rated 5 out of 5 stars

Great Customer Service

I had my initial phone consultation with Mia Mote-Simms and she was absolutely amazing.

Really kind and informative and answered all my questions with no hesitation or issue.

Thank you Mia! 😊

February 3, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Thank you so much for your review we will share your feedback with Mia. Love MYA x

Rated 5 out of 5 stars

Absolutely loved my experience with MYA…

Absolutely loved my experience with MYA Birmingham! I went to see Dr Giannas for Liposuction around my stomach, cant wait for my procedure now, he explained in depth and took his time with me! Leanne Sarah and Laura were amazing with me. I cant wait to come back! xxxx

February 12, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi, thank you so much for your review and we will share directly with the team. Love MYA x

Rated 5 out of 5 stars

Happy with the consultation

Happy with the consultation. I met Mr Lahood, Clair and Sandra in Colchester, Essex. I felt comfortable the whole time I was there. Also I’m happy with everything, that was explained to me and I’m so excited for the procedure. X

February 12, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Laura, thank you so much for your positive feedback. Love MYA x

Rated 5 out of 5 stars

Mya breast appointment

Laura explained things easily and clearly for me. She was super nice and gave an honest opinion on implant size, recovery and generally offering amazing support through out all the consultation.
She went above and beyond seeing I was nervous and even offering to speak to me if any other question came after the appointment.
Lovely women xx

February 6, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Sian, thank you so much for your 5 star review. Love MYA x

Rated 5 out of 5 stars

I spoke with Mia and she was very clear…

I spoke with Mia and she was very clear on my options and how the produce would go and made me feel very confident to continue with MYA. My consultantation appointment is booked and im very excited 😊

February 5, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Emily, thank you so much for your 5 star review and feedback for Mia. Love MYA x

Rated 5 out of 5 stars

Whole first part of my breast Aug…

Whole first part of my breast Aug journey has been amazing, the girls have made me feel so comfortable and calm, Laura is amazing for how helpful she’s been and down to earth, making me feel confident and excited for the new me! Couldn’t thank her enough

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

The whole team is so lovely &

The whole team is so lovely & informative. Nothing is an issue, Laura is always looking for any way to make the process easier. So grateful for her always answering questions & putting my mind at ease. I am beyond excited for my surgery at the end of March!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great pleasure of meeting a…

I had a great pleasure of meeting a lady called Tracy who was my representative. She was absolutely lovely made me feel very comfortable. I am now excited for my procedure whereas before I was quite anxious.

February 2, 2026
Unprompted review
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Reply from MYA Cosmetic Surgery

Hi Lisa, Thank you so much for your review. Love MYA x

Rated 5 out of 5 stars

Overall Amazing!

My overall experience with MYA has been amazing, from the initial free phone consultation right through to the aftercare.

I met my surgeon, Mr Giannas, in London in September 2025 for my face-to-face consultation. He was incredibly welcoming and gave me clear, professional advice about the procedure I needed — a reductive mastopexy with breast implants. I had been considering this surgery for over six years since giving birth, and after meeting with MYA and Mr Giannas, I felt completely confident that I wanted to go ahead with them.

After choosing MYA, I had my pre-op appointment with Nurse Jenny. She was so kind and reassuring, putting my mind at ease and explaining everything in detail, which made me feel fully prepared for the procedure.

On my surgery date, 29th October, I attended The Welbeck Hospital. I was warmly greeted at reception and shown to my room. The hospital staff were lovely, attentive, and professional throughout. I was taken in for surgery on time, and Mr Giannas came to see me beforehand to check how I was feeling, which I really appreciated. After the operation, I was closely monitored and well looked after until I was ready to go home.

The aftercare from MYA has also been fantastic. In the first few days, I received regular calls to check on my pain levels and how I was coping — thankfully, I was doing well. I had my 2, 4, and 6-week post-op checks in Essex, and each time I was told my healing was going beautifully. I then saw Mr Giannas again at my 3-month post-op appointment for my final sign-off, which I received last week.

I honestly wouldn’t hesitate to use MYA again in the future. The level of care I’ve received has been outstanding, and I truly couldn’t fault them.

October 29, 2025
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

What an amazing, detailed review, thank you so much for sharing. Love MYA x

Rated 5 out of 5 stars

Highly Recommend!!

From the very beginning of consultation to the surgery and post surgery, the service and level of care has been outstanding. All the girls/nurses at the clinic are so friendly and helpful!

I am so so pleased with my results already and would highly recommend MYA to anyone! Dr Samouris in particular is incredible!

January 8, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Claire, thank you so much for your wonderful review. Love MYA x

Rated 1 out of 5 stars

Awfull

First appointment and surgery 2 yrs ago was amazing .Then second time we went back if i could give them no stars i would horrible experience rude nasty people.

January 20, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi, We are sorry to hear that you feel your experience was unsatisfactory. We have sent you a direct message to enable us to identify you as a genuine MYA patient so that your review can be investigated. However, the information provided has not confirmed this.
If you can email your concerns to patientcomplaints@mya.co.uk so that we can investigate this further for you and provide advice regarding the complaint’s procedure.
Kind Regards
MYA

Rated 5 out of 5 stars

Great mummy makeover experience with MYA

I had a breast augmentation and tummy tuck(mummy makeover)with Mr Samouries on the 18th of November,i am thrilled with the results,I am amazing with the transformation.
Thankyou Mr Samouries for giving me my confidence back.
A massive thankyou to Nurse Zeim,
you have been amazing with my wounds care from the start to the end,very kind and gentle.
The whole journey with MYA was very smooth,straight forward,great after care and very professional,I highly recommend having a procedure with MYA

November 18, 2025
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Brenda, thank you so much for your lovely review. Love MYA x

Rated 5 out of 5 stars

Initial consultation handled by Laura…

Initial consultation handled by Laura was great
Mya was one of 3 consultations I've had and they were by far the best in terms of information and resources to investigate myself but most importantly I definitely don't feel under any pressure to go ahead with surgery

January 27, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Carly, this is lovely to hear I am sure Laura will be over the moon with your feedback. Love MYA x

Rated 5 out of 5 stars

Very happy...

Very informative, Polite, Welcoming and Accommodating staff all round. Didn't know what to expect but was given more than enough throughout. Very happy with results and advice given for getting what I wanted from MYA. Healing very well. Scar is minimal (still healing) and well hidden. Thank you MYA

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

I’m so happy that I chose to go with…

I’m so happy that I chose to go with MYA for my reductive mastopexy and breast augmentation with implants. It has been a very smooth journey so far. Lots of support from the nursing team. I had my first post op appointment with Rachel Phipps who is lovely and explained everything that I needed to know and that I am healing very well. Looking forward to my next appointment to see further progress. Huge thanks to MYA xx

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Went with MYA for breast enlargement

Went with MYA for breast enlargement. From start to finish i have felt like they really care for their work. Process has been smooth and easy and I have felt comfortable throughout. The nurses are always on hand for any questions/concerns, every appointment and the surgery! Love my results, healing has been an absolute breeze, cannot recommend MYA enough!

January 11, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZING

My whole experience with MYA has just been absolutely perfect. From the initial phone call right through to my post surgery appointments. Although everyone that works at this company is fab, I feel I need to especially thank Mr Mhadi (surgeon), Donna (MYA nurse) Natalie and the other ladies (First trust nurses).

January 10, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Hi Rhiannon, thank you so much for your 5 star review. Love MYA x

Rated 5 out of 5 stars

Very helpfull

Very helpfull
All questions answered and made to feel at ease

January 19, 2026
Unprompted review
MYA Cosmetic Surgery  logo

Reply from MYA Cosmetic Surgery

Thank you so much for your review. Love MYA x

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