I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... See more
Company replied
I bought Warm Ginger hand wash and hand lotion, which is such a beautiful fragrance - I love it! The package arrived quickly and well wrapped and my experience has been without fault. Thank you Mydd... See more
Company replied
I chose to order shower gel and shampoo after using it in a hotel. The gel has a luxurious feel and a little goes a long way. The shampoo makes my hair feel soft. Ordering online was easy and deliv... See more
Company replied
Company details
Written by the company
Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com
Contact info
01550 777155 Myddfai Trading Company Ltd, Abermarlais Business Park, SA19 9NG, Llangadog, United Kingdom
- 01550 777155
- shwmae@myddfai.com
- www.myddfai.com
4.9
Excellent
698 reviews
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Easy to use website and ordering…
Easy to use website and ordering system.
Good delivery time and a great product
February 2, 2025
Reply from Myddfai.com
Thank you for sharing! Were thrilled you enjoyed our products and service.
Reply from Myddfai.com
Thank you for your feedback! Were thrilled you like our products.
Lovely products
Lovely products.
Fast delivery.
Local company.
Good communication by email.
Order all correct.
Diolch yn fawr 😃
February 1, 2025
Reply from Myddfai.com
Thank you for your kind words! We're so glad you like our products and service.
I found the products from Myddfai.com…
I found the products from Myddfai.com to be good overall, with lovely scents and careful packaging ensuring safe delivery. The online service was smooth, and the descriptions on the website were helpful. However, while the items were nice, I feel there’s room to improve to make the experience truly exceptional. A solid option for gifts or personal use.
January 7, 2025
Unprompted review
Reply from Myddfai.com
Thank you for your feedback, we thrilled you enjoyed our scents.
Reply from Myddfai.com
Many thanks for your feedback!
Great product and packaging from a…
Great product and packaging from a proper company 😊👍
January 28, 2025
Reply from Myddfai.com
Thank you! We're so glad you loved our products and packaging
Very quick delivery
Very quick delivery. Recipient was delighted with the gift, reminded them of Wales!
January 28, 2025
Reply from Myddfai.com
Thank you! We're delighted the recipient was reminded of Wales through our products!
Reply from Myddfai.com
Thank you for your feedback, much appreciated
Lovely products...
...so glad I found them. The package arrived well packed and in good time.
January 26, 2025
Reply from Myddfai.com
Thank you for your feedback!
I received the product by post the next…
I received the product by post the next day as promised. Both the ginger hand/ body lotion and the ginger hand wash are excellent. Really gentle on the skin, especially my wife's hands. Lovely smell to both
January 17, 2025
Reply from Myddfai.com
Thank you for your feedback! Were thrilled you like our fragrances, we hope to serve you again soon :)
Excellent Service
My products were delivered the day following the placement of the order. This is excellent service in support of first class products. I have been purchasing Myddfai soaps and body lotion for several years and found them to be a fair and good company to do business with. The products are high quality and customer service very responsive.
January 20, 2025
Reply from Myddfai.com
Thank you for your kind words and continued support! We're delighted to hear you’re happy with our products and service.
Reply from Myddfai.com
Thank you for your feedback!
Reply from Myddfai.com
Thank you for your kind words! We're thrilled you enjoy our product and service
Great presents from a ethical company
Item (wax melts) was lovely and beautifully packaged
Arrived quicker than expected
Nice to buy from a local/ethical company and we especially liked the bi-lingual leaflet explaining about the company and its workers .
We bought on line- but next time will go into the Llandovery shop
January 20, 2025
Reply from Myddfai.com
Thank you for your lovely feedback! We're so glad you enjoyed the wax melts and packaging. We look forward to welcoming you to our Llandovery shop next time.
It is a great product and a superb…
It is a great product and a superb service. I really recommend it.
January 13, 2025
Reply from Myddfai.com
Thank you for your kind words and recommendation! We're thrilled you’re happy with our products and service.
A pleasure to deal with this company
They reply to messages promptly and in a friendly and efficient way. As I live locally I arranged to collect my order from the shop in Llandovery. The staff there were very welcoming, and it was a pleasure to browse in the shop.
January 10, 2025
Reply from Myddfai.com
Thank you for your feedback! We're so glad you had a great experience with us and enjoyed visiting our shop in Llandovery.
Good quality and efficient service .
Lovely products nicely presented and quick turnaround time. The fact that they use Royal Mail for deliveries is areal plus as well- other couriers are not very reliable.
January 19, 2025
Reply from Myddfai.com
Thank you for your kind feedback! We're so glad you enjoyed our products and appreciated the quick delivery with Royal Mail.
Haven’t received the goods
January 19, 2025
Reply from Myddfai.com
Hi Chris,
Thank you for bringing this to our attention. We’re truly sorry to hear about your disappointment, but we’d like to clarify the situation regarding your order.
According to our records, your package was dispatched via Royal Mail 48 hours on the 20th of January. Their tracking information shows that delivery was attempted on the 22nd and 23rd, but unfortunately, there was no one available to receive it at the time. The package is currently being held at the Cardiff sorting office, awaiting further instructions.
To ensure you can receive your order as soon as possible, you can arrange a re-delivery or collection online here: Royal Mail Re-delivery Request. You will need your tracking number which aw on the order dispatch confirmation, but i will send this to you again via email.
Thank you for your understanding, and we hope this helps resolve the issue quickly.
Reply from Myddfai.com
Thank you for your kind words and feedback! Much appreciated
Lovely product
Lovely product, use regularly (liquid soap and moisturiser). Good value for the quality.
January 17, 2025
Reply from Myddfai.com
Thank you for your feedback! We're so glad to hear our products are of great use to you
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