Myddfai.com Reviews 698

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their amazing quality and lovely scents, with many discovering them after using them in hotels. The ordering process is frequently described as easy and effortless, and people appreciate the option to choose between glass or plastic dispensers, as well as the availability of refill products. Reviewers highlight the prompt and fast delivery, noting that items arrive quickly and are always well-packaged, often in perfect condition. The overall service is consistently rated as excellent, with many customers expressing their intent to reorder due to the seamless experience and the company's great ethos.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the beautiful, natural, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting prompt and quick delivery.... See more

Quality

Customers had positive experiences with quality, consistently praising the products as amazing and high... See more

Order

Clients share positive opinions on order, highlighting the ease and efficiency of the ordering process, with... See more

Service

Customers consistently note positive experiences with service, often highlighting prompt, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered the Warm Ginger liquid hand soap and hand moisturiser recently and it arrived on 2nd October. I first used both these products in a hotel in Bala and after researching the product have fou... See more

Company replied

Rated 5 out of 5 stars

A lovely warm smelling hand-wash. We first experienced this wonderful hand-wash whilst visiting the bathroom of a gastro pub in Shropshire. We were blown away by the wonderful smell and went on a sear... See more

Company replied

Rated 5 out of 5 stars

I bought Warm Ginger hand wash and hand lotion, which is such a beautiful fragrance - I love it! The package arrived quickly and well wrapped and my experience has been without fault. Thank you Mydd... See more

Company replied

Rated 5 out of 5 stars

I chose to order shower gel and shampoo after using it in a hotel. The gel has a luxurious feel and a little goes a long way. The shampoo makes my hair feel soft. Ordering online was easy and deliv... See more

Company replied


Company details

  1. Gift Shop

Written by the company

Myddfai Trading Company Ltd is a social enterprise selling luxury toiletries and gifts with a social conscience. With products available online, in retails outlets and at holiday accommodation we offer a range of Hair and Body, Bath and Home Fragrance Range. At Myddfai Trading Company our mission is to provide opportunities for vulnerable people from the local community. By working alongside us the team members gain work experience, social interaction and confidence in a safe and comfortable working environment." Support our social enterprise by shopping online at www.myddfai.com


Contact info


4.9

Excellent

TrustScore 5 out of 5

698 reviews

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Rated 5 out of 5 stars

We went on a weekend break & in the…

We went on a weekend break & in the lodge, they had Myddfai in the toilet & shower.
Such a lovely smell, so I ordered the Sea Breeze shampoo & conditioner also the shower wash.
Ordered online, easy to do & arrived a few days later. Since then I have ordered the ltr bottles in both, so I never run out.

November 22, 2024
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Reply from Myddfai.com

Thank you for sharing your experience! We're so pleased you discovered us during your weekend break. It's wonderful to hear you've stocked up with our larger bottles. Enjoy!

Rated 5 out of 5 stars

Overall experience

My question was answered super quick. Ordering was easy and delivery was also quick.
Product is fab...I'm already recommending. Hope i get commission 😄

January 9, 2025
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Reply from Myddfai.com

Thank you for your feedback! We're thrilled you had such a great experience and love the product. Your recommendations mean a lot to us!

Rated 5 out of 5 stars

Myddfai magic!

Clear website, prompt delivery, gorgeous products!

January 8, 2025
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Reply from Myddfai.com

Thank you for your feedback! We hope to serve you again soon

Rated 5 out of 5 stars

Beautiful, Luxury Soaps

I received the soaps I ordered in good time. They were packaged well in biodegradable packaging. The soaps were even better quality than I had expected and they smell gorgeous. The perfect treat for the New Year.

January 4, 2025
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Reply from Myddfai.com

Thank you for your kind words! We're thrilled to hear your soaps arrived promptly. Enjoy your New Year treat!

Rated 5 out of 5 stars

I'm a returning customer

I'm a returning customer. I love your core philosophy and the way your company continues to work with and support people with learning difficulties , thereby benefiting the local community. I'm also very pleased with the prompt delivery of my orders.

January 2, 2025
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Reply from Myddfai.com

Thank you for your support and feedback! We're so glad you value our ethos and we're happy to hear you're pleased with our delivery service. We look forward to serving you again.

Rated 4 out of 5 stars

Service was good

Service was good. Site was easy to use. Changes to the product stopped me giving 5 stars.

January 1, 2025
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Reply from Myddfai.com

Thank you for your feedback

Rated 5 out of 5 stars

Fantastic products

Fantastic products. First tried when we had a holiday in wales in a little cottage. Fell in love with the smell first. Other candles and room sprays give me headaches, but these are lovely. Hand soap and moisturiser are gorgeous.

December 31, 2024
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Reply from Myddfai.com

Thank you for your feedback! Were so glad you’ve found products that work perfectly for you.

Rated 5 out of 5 stars

Wow 🎉🥳

Wow! Amazing service 😊
I placed my order on Tuesday evening and arrived Thursday by 9am ...wonderful service and super products - I'm over the moon. Thank you

December 5, 2024
Unprompted review
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Reply from Myddfai.com

Thank you for your feedback and kind words! We hope to serve you again soon.

Rated 5 out of 5 stars

A wonderful shopping experience.

First of all, the beautiful aroma lured me into the shop and the manager was very welcoming and helpful to me in choosing a suitable gift. I already knew of the legend of the physicians of Myddfai and he gave me more information on the subject. I was very impressed to learn that the company employs people with autism and learning difficulties and it was clear that the manager knew the products well and was keen to tell me of the quality ingredients.
What a lovely shopping experience, it was so good that I went back 30 minutes later to buy more products.

November 13, 2024
Unprompted review
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Reply from Myddfai.com

Thank you so much for your kind words! We're so pleased to hear you enjoyed the Myddfai experience, it's always a great pleasure to inform customers all about us and the history that we include with our products. Thank you again and hope to see you again soon.

Rated 5 out of 5 stars

The products are fantastic and your…

The products are fantastic and your customer care is totally brilliant. Your company really is customer facing, well done and thank you

November 5, 2024
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Reply from Myddfai.com

Thank you so much for your kind words! We're thrilled to hear you're happy with our products and our customer care. Your feedback means a lot to us. Thank you!

Rated 4 out of 5 stars

Lovely products

Lovely products which will be used for Christmas gifts unless I decide to keep some myself, they're so good!
I'm also really pleased that the packaging is eco friendly!

October 26, 2024
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Reply from Myddfai.com

Hi! Thanks so much for your wonderful feedback—we’re thrilled you love our products and that they might make it into your Christmas gifting (if you don’t keep them for yourself, that is!).

We’re committed to eco-friendly packaging, so I’m glad you asked! What you’ve described as polystyrene is actually a starch-based material that’s 100% biodegradable and compostable. You can even dissolve it under running water! We also reuse and shred any cardboard we receive to create eco-conscious, protective packaging.

Thank you again for supporting our sustainable practices, and if you have any more thoughts, please let us know. We’re always looking to improve!

Rated 5 out of 5 stars

I PHONE IN MY REFILL ORDER

I PHONE IN MY REFILL ORDER TWICE A YEAR. I
ALWAYS RECEIVE EXCELLENT TREATMENT AND PROMPT FOLLOW-UP DELIVERY OF MY ORDER.
I AM ADDICTED TO WARM GINGER SHOWER GEL !
THANK-YOU FOR YOUR WONDERFUL SERVICE

October 31, 2024
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Reply from Myddfai.com

Thank you so much! We’re thrilled to hear you enjoy the Warm Ginger Shower Gel. We look forward to your next order.

Rated 5 out of 5 stars

Fantastic

Fantastic, helpful service every time, great company.

October 31, 2024
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Reply from Myddfai.com

Thank you for your kind words! We hope to serve you again soon

Rated 5 out of 5 stars

Gorgeous product

Gorgeous product. No nasties.
Company with a lovely mission for humans and ingredients.

October 29, 2024
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Reply from Myddfai.com

Thank you for your kind words! We're so happy to hear you love the product and appreciate the care we put into using clean ingredients.

Rated 5 out of 5 stars

Quality

Great company, fast service, excellent products.

October 27, 2024
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Reply from Myddfai.com

Thank you for your kind words! We hope to serve you again soon

Rated 5 out of 5 stars

Quality products from an ethical company

Quick delivery and kept informed at every stage. I love these products -the fragrance and the quality are excellent. The ethics and social conscience of a company are really important -Myddfai ticks every box

October 26, 2024
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Reply from Myddfai.com

Thank you so much! We're thrilled that you're happy with the delivery, fragrance, and quality. Your support means a lot!

Rated 5 out of 5 stars

It's efficient and the products are…

It's efficient and the products are excellent

September 29, 2024
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Reply from Myddfai.com

Thank you! We're happy to hear you found everything efficient and that you're pleased with our products. We appreciate your support and look forward to your next visit!

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