Myfacesocks Reviews 402

Absolutely love it!!
Great service ♥️

Quick delivery and very helpful with the quick responses and service I was given. They were happy to help me when needed. I would 100% shop here again.

Elsie was very patient with me while trying to get the shirts perfect. Have not yet received the shirts but I’m sure they will be perfect.

Very quick tech help, quick turnover and delivery. I'm very impressed with the service and the product. Chris

Absolutely loved the socks we received but unfortunately one of the pairs was damaged after the first wear. Customer service team responded quickly and professionally, wouldn’t hesitate to purchase again.

I purchased a photo wallet and was quite disappointed with the result, I emailed them straight away and within a couple hrs I had a reply, apologetic and very helpful, offered to replace with a new one free of charge, I wasnt expecting anything I just wanted them to know my feedback.
But I was very pleased with customer service and the quick replies..

Avoid this face socks provider. They have a sophisticated system of lulling you into security with a sham customer service attentiveness. Do not be comforted by them checking you are happy with your order before they print etc. the mock up I was sent and approved was dramatically different from the item that was delivered which was cheap, poorly printed product, rubbish basically, and you could barely see the face we wanted on the product. When I wrote to customer service their response was that I approved the printing and offered me 20 % back. This product will go in the bin. I have not accepted 20% as they are not honouring their responsibility to send a product that meets the description they provided. The mock up approved is not what was delivered. Go with a company that you know is printing in Australia. These guys are no cheaper. Plus they try to add a $4.99 “ VIP” charge to every order and beware of that as there is no explanation of what this $4.99 is for. Just feels wrong, the whole experience. Do not be fooled by this company’s response below. I wrote this review after I had tried to come to a favourable outcome with them. They have no idea about how to treat a customer.

I am so impressed with this company. I had a problem with one shirt out of 24 and they could not have been more helpful in rectifying the issue. The shirts are exactly as I expected them to be. Highly recommend this company and I will be visiting them again

Elsie was such a great help! I accidentally sent mine with no pictures and nothing was too much for her. Very efficient!

Every conversation I've had has been incredibly helpful, very patient, extremely efficient, and they've always come back to me when they said they would.
The products are so wonderful and made my daughter so happy! Even production and delivery times were a pleasant surprise.
When I had a design issue, Elsie was so understanding, and didn't just reassure me, she spoke to manufacturing to ensure extra attention was paid to every detail, and again, communication back and forth was far beyond expectations.
Excellent products, excellent customer service. I'll definitely be using this website many more times.

These socks are so cute! The cropped photo was done perfectly, they’re adorable! Great print quality too. Thanks for the great Fathers day present!

So far I have been so impressed with the team at My face socks. Elsie has helped me so much as I've messed up my order a few times!oops.
Looking forward to receiving my socks and shopping again with them in the future!

Easy to order and arrived within a few days so fantastic. Product quality not that great but fit for purpose as probably only a one wear shirt.

The product was exactly what I wanted. Great processing time. Good communication.

Absolutely loved the gift I got my partner! The first one we received was accidentally damaged, I emailed and within hours it was resolved and another one was being created and on it’s way! Thanks so much guys 👌

I've ordered from here before with no issues but the product I brought this time was faulty not sew together right. I emailed my issues the email were answered in a reasonable amount of time I was offered a new one at no cost to me. This to me is great customer service

These shirts were fantastic and with 15 guys wearing them on a buck's cruise, they were the focus of the crowds! There were significant delays with responses from Myfacesocks and difference in prices each day but overall we were impressed with the outcome

Our friend loved the socks!! Fabulous job! She laughed & laughed! Would definitely buy again!