Myflowertree Reviews 777

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the delivery service, citing frequent delays, non-delivery, and orders arriving at inconvenient times. Customers also reported issues with their orders, including incorrect items, missing products, and a general failure to fulfill commitments. The customer service was widely criticized for being unresponsive, unhelpful, and difficult to contact, with many experiencing problems reaching anyone by phone or email. The minority of people were satisfied with the products, describing some flowers as fresh and cakes as delicious and amazing. However, even these positive comments were sometimes overshadowed by issues like late delivery or discrepancies between the ordered and received items.

What people talk about most

Delivery service

Customers experienced significant dissatisfaction with the delivery service. Many reviewers reported severe... See more

Order

Reviewers express strong dissatisfaction with the ordering process. Many customers report that orders are not... See more

Product

Consumers find product to be ambiguous, with some expressing dissatisfaction. Many reviewers report issues... See more

Customer communications

Reviewers highlight significant frustration with contact. Customers consistently report issues with... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report pathetic and horrible... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

777 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order not delivered for 15 hrs (and counting) on Mother's day

Ordered bunch of flowers for Mother's day at 8am with same day delivery. Delivery was between 6am to 9pm per their website and tracking. The order was not even started till 8pm. It's now past 10pm and no sign of the order. Customer call numbers are busy or non existent. Cannot request refunds. Don't order from here. Use local flower shop or Zomato or FnP instead. The owner should be ashamed of the service.

May 12, 2024
Unprompted review
Rated 1 out of 5 stars

Birthday cake for mother

I ordered a birthday cake for my mother. They didn’t deliver it on the day of birthday and sent me an email confirmation that the item is delivered. when i made a complaint, next day evening a cake costing rupees 350 is delivered to my mother. The cake was bought from a bakery in my neighbouring town and delivered it to my mother. I had paid them Rs1590 for the cake and Rs350 for the delivery. This is unprofessionalism and fraudulent activity from your their end. Nothing more to tell those people; God bless you.

May 8, 2024
Unprompted review
Rated 1 out of 5 stars

Myflowertree.com is a scam site. BEWARE OF FRAUDSTERS!!!

I am extremely disappointed and disgusted with the services provided by this fraud company. I cannot believe that I fell victim to their scam and paid them the full amount of 1450 for a bouquet, small teddy bear, and chocolates. The company promised me a beautiful bouquet with a combination of lily flowers and roses, along with 15 chocolates that were supposed to be worth 50 rupees each.

However, when I received my order, I was shocked to see that the chocolates were of poor quality and were only worth 10 rupees each. When I complained to the company, they sent me another pack of the same cheap chocolates. This was not what I had paid for and I was extremely disappointed.

When I confronted the company about the poor quality of the chocolates and the missing lily flowers, they had the audacity to tell me that this was all I would get for the amount I paid. This is a clear case of fraud and false advertising. The company promised me something and delivered something completely different.

I am appalled by the lack of professionalism and ethics shown by this company. They have no regard for their customers and are only interested in making a quick profit by scamming innocent people. It is unacceptable to cheat people out of their hard-earned money in this manner.

I would strongly advise everyone to stay away from this company and not fall for their false promises. They are scammers and will only disappoint you with their subpar products and services. I regret ever trusting them and I hope that my review serves as a warning to others to not make the same mistake.

In conclusion, this company is a fraud and should be shut down immediately. They have no place in the market and should not be allowed to continue deceiving people. I hope that the authorities take strict action against them and ensure that they do not continue to scam innocent customers.

April 18, 2024
Unprompted review
Rated 1 out of 5 stars

DON'T deal with this company

Ordered flowers from overseas to deliver to an Indian friend. No delivery of flowers, no response from customer service, my money has gone down the drain it seems. Too bad I didn't check the reviews here first. Everyone giving one star here is absolutely right. DON'T deal with this company

April 14, 2024
Unprompted review
Rated 1 out of 5 stars

Sent dead flowers instead of 36 fresh…

Sent dead flowers instead of 36 fresh white flowers. I am taking them to the consumer court. Everyone who has a bad experience, feel free to reach out to me on facebook (Sara Alam) and we can get our money refunded plus make sure this company runs out of business

April 5, 2024
Unprompted review
Rated 1 out of 5 stars

Big fraud and cheat company

Big fraud and cheat company.
PLEASE DON'T BUY ANYTHING FROM THEM.
The order status is showing delivered but actually nothing delivered. For last 2 months struggling to get my money but every time they say we can refund only in your wallet, for last 15 days the money is still not refunded in wallet as well.

March 25, 2024
Unprompted review
Rated 1 out of 5 stars

From

From: You

Date: 19 February,2024-16:29

What's is Update of the My Order for the COMBO pack? What t is The status of the My Gift ? Order gift on the Valentine days?

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

What is Meaning for the This sentences ? Please explain the Briefly

From: You

Date: 14 February,2024-12:28

hello teams,

Rearrange the COMO pack with Proper Teddy+12 Rose Flower+ Dairy Milk as per Description in COMBO PACK.

send to My Update Address at Nanded to the Same on the Today.

Its delay from 2-3 Days from my order.
I am very disappointment of the Feedback and lack of Communication from Myflowertree teams.

Clarification from communication to user and complete the issue ASAP

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: MyFlowerTree

Date: 14 February,2024-12:15

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: You

Date: 12 February,2024-11:07

dear sir,

we didn't get the any Combo Product from Your side. I didn't get the any email on the working day. I expect the combo product on the my delivery address today.

From: MyFlowerTree

Date: 12 February,2024-11:03

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: MyFlowerTree

Date: 09 February,2024-22:00

Dear Secret,

Just thought to keep you posted that we are working on your complaint and it shall be resolved shortly.

We thank you for choosing India's Favorite Gifting Destination

Customer Service
MyFlowerTree.com

February 12, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company

Fake delivery. Please never ever use this website. It is a complete scam.
I ordered a few things for my friend and the order was not at all complete. So I raised a complaint with the company and they closed the complaint without solving the issue. Such a very big scam company. It better to use other genuine company like the Ferns and Petals.
I am not doing this to promote any other companies. But this is a real anger from a dissatisfied customer.

February 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fraud. Company cheat

It's afraid company. Order recieved and product not delivered still the online status is showing that the product is delivered.No way u can get refund.
Big cheat

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud and Scammers

Unfortunately I hadn't read the reviews on Trustpilot before placing the order - but all reviews here seem accurate: it's a highly fraudulent and scamming website. They accept orders, add various additional charges but don't deliver. Please do not waste your money on these guys. Despite providing a detailed address, with manned reception and 2 phone numbers, no attempt or contact was made for delivery. Evidently, a fraudster - needs to be reported!

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Dead Company - BE CAREFUL

Order ID: #1259015 was supposed to be delivered on 14th Feb evening, it was not delivered on 14th, they gave a fake excuse and told us that it would be delivered on 15th. Delivery was not done on the 15th too. Customer care is impossible to reach, they don't pick up phone calls. Mails are not responded to.

February 15, 2024
Unprompted review
Rated 1 out of 5 stars

Order flowers for wife's birthday on…

Order flowers for wife's birthday on 14th Feb, Charged 150 rupees due to Valentine's days rush, but did not deliver. Customer care number does not work. No way to cancel or contact the vendor. On 15th Feb they are delivering the flowers and the delivery guy says I wont get refund if I don't accept the flowers. Pathetic service. Thugs looting money.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud 100%

Fraud 100%. Do not buy from this company. They have absolutely no active source of communication with them and refuse to give you any sort of information about your purchase.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered flowers and gift with…

I have ordered flowers and gift with this website morning 12 o clock for my spouse birthday surprise ., this bleady company didn’t deliver the flowers n gift what I have ordered till night 10o clock .
Not even delivers the order.,
Don’t have customer care to support don’t have proper service
Suggest no one shouldn’t order anything from this website
Fraud company ., fraud owners #### to this company .,

February 14, 2024
Unprompted review

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