Myflowertree Reviews 783

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with their orders, frequently reporting issues such as non-delivery, significant delays, and incorrect items. The delivery service was a major point of contention, with numerous complaints about late deliveries, unattempted deliveries, and false delivery updates. Reviewers also found it difficult to contact the company, citing non-responsive customer service, invalid contact numbers, and unanswered emails. Many people expressed extreme dissatisfaction with the persistent problems encountered. While a small portion of people felt satisfied with their purchases, describing flowers as fresh and cakes as delicious, the majority of consumers encountered problems with product quality, receiving items that looked different from what was ordered or were in poor condition. Some customers also mentioned being charged extra for services that were not provided or for remote deliveries that never occurred.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many reviewers report... See more

Delivery service

People report significant dissatisfaction with delivery services. Many customers experienced orders not being... See more

Product

Users describe ambiguous interactions with product. Some reviewers express satisfaction, praising delicious... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report significant difficulties in reaching... See more

Website

Consumers find the website to be problematic. Many reviewers express significant concerns about the website's... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

783 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order flowers for wife's birthday on…

Order flowers for wife's birthday on 14th Feb, Charged 150 rupees due to Valentine's days rush, but did not deliver. Customer care number does not work. No way to cancel or contact the vendor. On 15th Feb they are delivering the flowers and the delivery guy says I wont get refund if I don't accept the flowers. Pathetic service. Thugs looting money.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud 100%

Fraud 100%. Do not buy from this company. They have absolutely no active source of communication with them and refuse to give you any sort of information about your purchase.

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

I have ordered flowers and gift with…

I have ordered flowers and gift with this website morning 12 o clock for my spouse birthday surprise ., this bleady company didn’t deliver the flowers n gift what I have ordered till night 10o clock .
Not even delivers the order.,
Don’t have customer care to support don’t have proper service
Suggest no one shouldn’t order anything from this website
Fraud company ., fraud owners #### to this company .,

February 14, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered cake, never delivered. FRAUD I guess

I ordered a cake from Myflowertree. It was never delivered, and ofcourse they took the money. I called the customer care 4 times and they promised it would be delivered and other garbage.
I raised the cancellation and nothing happened. It is surprising that such companies and websites are allowed to exist. I am sure there are other such instances and the company is worth auditing and checking if it is NOT really a fraud.

Update:
Feb 19th 2024

Finally, after a lot of conversations, I got the refund.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Really useless sorry for this but Iam…

Really useless sorry for this but Iam really not happy with this site...you guys failed to deliver my order....n I have paid for my orders n not received my orders..this site is just to stole the money

February 7, 2024
Unprompted review
Rated 1 out of 5 stars

FRAUD SITE!!

FRAUD SITE!!, I ordered cake and flower combo and the order was updated as delivered even when it was not delivered. It was a pure case of fake delivery. On contacting the call center, they asked me to raise a complain via the site and after 6 hours replied that your order has been delivered as per the status!!!!! The complain was raised under the fake delivery category and they came back saying it is delivered by checking the order status. Post that they did not reply.

February 6, 2024
Unprompted review
Rated 1 out of 5 stars

I have received the cake in it's worst…

I have received the cake in it's worst condition. The cake is damaged and there are no writings on cake as mentioned. There were lot delivery issues , recieved it late. Also the delivery boy didn't come up we had to collect it. Total wastage of time.Very worst experience I have ever recieved by any of these services. Spoilt the entire mood by this poor customer service. Would rate 1 star for this experience. Expecting that our issue will be resolved at earliest by sending a replacement of cake.

December 13, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud company, knows well on how to fool customers

Worst company, fools around customer.
Purchased a 1900/- bouquet to be delivered between 11 am to 1 pm, but it didn't get delivered by 7 pm also.
Some idiot pupets sitting on customer care, who will keep on repeating same lines, "Your order is under processing, and if you will ask what is meant by processing, they will say cant share info (lol!). When asked to share delivery guy's contact no., they said can't share against policy." They will keep on repeating same lines and you will hope for your order to get delivered and they will keep on giving new deadlines, before 1pm, 3 pm, 7pm and now they says before 9pm.
I am so frustrated and now as the full day is almost over, there is no excitement left to surprise my parents with flowers on their Anniversary.
Only frustration is there.

Gentle request to please do not fall in this trap, its waste of time, efforts and money. They should be punished for cheating on people, fooling them around and for being irresponsible.

December 12, 2023
Unprompted review
Rated 1 out of 5 stars

Rubbish service

Rubbish service. I paid 300 rupees (939 in all) for a rose and chocolate combo for my anniversary. They promised it will be delivered by 5 pm. Nothing happened. The call centre went cold. It came to a point that I lost complete charm about the flowers. Never again.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

This is the worst delivery site

This is the worst delivery site. I ordered a cake and flower and it was not delivered and customer support is saying they will deliver next day :D. They are also not issuing the refund. They are scammers.

November 29, 2023
Unprompted review
Rated 1 out of 5 stars

I want to warn others about My Flower Tree…Extremely Disappointed - Failed Delivery and Poor Customer Service

I want to warn others about My Flower Tree. They didn't do what they promised, causing a lot of trouble.
I ordered a cake on November 25th for my dad's birthday on November 26th. They said they'd bring it between 8 AM to 9 PM.on 26th around 8:30 PM they emailed me not even call, saying their delivery person had an accident and couldn't bring the cake. When I called to cancel because of their mistake, they wouldn't let me cancel.
They didn't care about the problem they caused. Instead of fixing it, they said they'd deliver the cake the next day. But that was too late and messed up my plans. Even after complaining a lot, they didn't really do anything to help.
My Flower Tree doesn't care about their customers. Because of them, my dad felt bad in front of guests at his birthday party. It's so upsetting and I want others to know to be careful if they order from this company.

November 26, 2023
Unprompted review
Rated 1 out of 5 stars

MyFlowerTree does fake delivery- Don't use them!

Myflowertree delivery is done by local third party vendors who would go out of way to do fake deliveries. Don't use MyFlowertree for small cities or towns as you will experience same as I have experienced. For a city like Rajpura, the delivery was coming from Chandigarh, the vendor did fake delivery. They never called, or even came to address, bt will just mark your order delivered. Even they will do fake receipent signatures on receipt. I found that when MyFlowerTree support provided me so called proof of delivery. They have no answer was delivery person never called or arrived at house. None in my neighborhood heard from any delivery person. They did this twice already for same order and I am never trusting them again. I will rather use FNP or other companies.

September 3, 2023
Unprompted review
Rated 1 out of 5 stars

Worst app.

Worst app.. first of all they didn't delivered order on said time and secondly they haven't refunded me since 50 days..Google shows such website at top .. it was my mistake that I didn't read review.
Customer care person has no power in their hands.. they will say one thing today and next thing tomorrow.. my refund was approved on call but sent me no mail.. at the end they even told me they will give me credits .. but in the end they just said we have delivered so we cant refund or redeliver. Order id 1145860

February 15, 2023
Unprompted review

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