Myflowertree Reviews 783

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with their orders, frequently reporting issues such as non-delivery, significant delays, and incorrect items. The delivery service was a major point of contention, with numerous complaints about late deliveries, unattempted deliveries, and false delivery updates. Reviewers also found it difficult to contact the company, citing non-responsive customer service, invalid contact numbers, and unanswered emails. Many people expressed extreme dissatisfaction with the persistent problems encountered. While a small portion of people felt satisfied with their purchases, describing flowers as fresh and cakes as delicious, the majority of consumers encountered problems with product quality, receiving items that looked different from what was ordered or were in poor condition. Some customers also mentioned being charged extra for services that were not provided or for remote deliveries that never occurred.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many reviewers report... See more

Delivery service

People report significant dissatisfaction with delivery services. Many customers experienced orders not being... See more

Product

Users describe ambiguous interactions with product. Some reviewers express satisfaction, praising delicious... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report significant difficulties in reaching... See more

Website

Consumers find the website to be problematic. Many reviewers express significant concerns about the website's... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

783 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Flower Scammers!

I have made a biggest mistake and ordered flowers for my Mom from their website.
I wish I would have read their reviews before placing my order. My advise will be stay away from these scammers and don’t waste your money and time.

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

First time online horrible experience

It’s a horrible company . I place an order 3 months ago and for some reason I did cancel the order and the money went to their wallet as there is no option for refund . And for Mother’s Day I did order with my wallet money and it should have delivered on 13th May and today is 14th May and it’s still not delivered . And when I send them customer complaint on their website they are giving me automatic reply saying my phone will be unreachable or May be because the location couldn’t be find out. But the funny thing is all this reply comes after I send them a complaint . They can send the OTP, and they can message like couldn’t deliver your order and all those things as messages but the same phone is unreachable when they are calling me . The customer care service girls only talk in Hindi and I don’t know what they will do when people who can’t speak Hindi will call them . They don’t know how to solve problem when I asked them where is my order they are telling go to the website (wrong website address given ) and put a complaint . For this horrible service they took 300rs delivery charge other than the product price . Don’t trust this people . I hope this website shut down soon

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

Disappointed

I ordered from them twice, first on valentines day and the next time on the anniversary. On the first order, they did not have a card and the flowers were pale and did not last a day. Given it was valentines day, I did not raise any complaints and just ignore the bad quality. The second time was bad again as it was very different from what I ordered. When I raised a complaint, they replied saying that "Slight variation" is possible. For sure, I am not going to order from them.

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of money and time

Very bad customer service order the cake for women’s day never arrived even after 2 days no one contacting and all the guest awaiting. There is no commitment or time value for them also the emotions of someone. Terrible this was 5th time I order even after year the same delay and bad service.will never use it again for sure

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

MyFlowerTree is a big liar and works with dishonesty

Order No. 1161908

You guys are a big liar who works with total dishonesty with customers. The items that you've sent is not the item that you've in display:
No. 1 - Cake consists of 7 Ferrero Rocher in MyFlowerTree display while the cake I received had only 4 Ferrero Rocher.
No. 2 - It was not the same cake and size that was in display.
No. 3 - Birthday card was missing.
No. 4 - My message was missing on the cake.

More Critical Lies and Dishonesty Towards Customers:
1. Item need to be delivered on 8th March 9-10PM but it got delivered at 9th March 6 o clock.
2. I opt for express delivery but you guys not able to provide delivery in express.
3. At 12:30 am at night you posted status on Track Order online that your items will be delivered tomorrow on 9th March.

You guys totally wasted and disrespect my family member birthday that need to be celebrated on 9th March exact 12 o clock at night but you guys just made a joke on that. You guys were not even concerned to inform and just telling lies again and then and not even accepting your mistake.

You guys are disgusting in each and every manner, but not accepting your mistake and what are you even charging for because you are not able to fulfil the promises you make for which customer pays you. This is not the joke going on, this is the business where you need to understand the concern of the customers.

Your company, your customer service representatives are totally working with dishonesty, totally disrespectful to customers, doing cheating and fraud with customers with giving wrong items and not giving some items that customers has paid for.

I want my full amount back for this order anyhow. I don't want to listen to your lies and dishonesty in all your words. I would not recommend anyone to use your dishonest services where you cheat people.

Call me tomorrow on critical priority and pay be back my full amount that I have paid for this item. Totally unsatisfied the way you treated me and the way you made my family member birthday in a mess.

You should put status on your website "If you want your b'day to get messed, please order the cake and gifts from our website. "

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Don't ever trust MyFlowerTree

Don't ever trust MyFlowerTree and never put your money and emotional investment in placing an order via them. They have the worst customer service team, no commitment to the order delivery date/time, always the orders are delayed leaving customers like me frustrated. There is no one accountable to update you why the order is delayed. They just want to earn your money and let you suffer

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, Terrible service ! DO NOT ORDER FROM THIS COMPANY. I've made 5 orders from this company and each time there has been an issue either with time, order not being delivered or with the quality of the product. REFRAIN from ORDERING with this company.

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

Fuc#ing assh#le.

Fuc#ing assh#le.. 150 has been charged for same day delivery.. But it was delivered next day.. Return the 150.. U fuc#ing assh#le.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Order number 1150330

Order number 1150330
Order placed on 14th February'2023 which was not delivered.Upon query, they updated system as product delivered.what a FAKE company this is?? Useless customer service group and people talking to customer doesn't have proper etiquettes to deal with customers, especially Priya, Anu , Diksha and Priyandarshini.These are customer service ppl who are such a waste. Diksha disconnected the phone in between which is unethical and rude to a customer. I guess there is no proper management to control such cases and I believe entire company is focusing on how to cheat their customers.Such a SHAME!!

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Alert

Fraud Alert! This company simply takes money from people and never delivered the product. Fake company with fake number for customer support.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Updated fake 'delivered' on tracking and no action to complain - Fraud company

Such a fraud company. I ordered flowers to be delivered on 14th Feb, by 9pm. At 9.45pm delivery person called the receiver (who has no idea that they're going to receive flowers) that he won't be able to deliver flower today but he will deliver them by next night and also told that he is marking the order complete so while tracking it will show as delivered.
And I was tracking the order and it was marked delivered but that was the fake updation from delivery person.
I raised the complaint on the same day, and its been 5 days and still haven't got any update. Also, they have no customer service/helpline/live chat where you can talk to them, the number shown on the website isn't working. Pathetic service. My complain number was 1155884. Service chosen for Dehradun.
I never post reviews for any company, but had to do this time.

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

Online Shopping deliver not happened

Hi All,

I ordered valentine's gift from the site "MYFLOWER TREE" on 14th Feb and the order was not delivered by them and no one even contacted me either via phone or email. I had tried to contact them on the customer care number many times, but their number was always busy. Then I tried to contact FB on the 17th of Feb where I asked them to refund my money and they sent the delivery.

I have refused to accept the order because I clearly told them I want the refund, not the order and the same has been told to the vendor delivery person. He connected me with the Myflower tree team, and I have said the same to them. But again, they said a refund is not possible and you only refused to accept the order.

They are total scammers and fake and I have done FIR against them on the Local police station and Cybercrime website.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Bilkul Bakwas ...Na inka koi customer…

Bilkul Bakwas ...Na inka koi customer support .
ek baar order kar do with extra money uske baad aap bhul jaao order to deliver hone wala hai nahi...fraud hain ye koi company hai hi nahi ye... plz bilkul bhi trust na karna..balki bina kabhi order kiye bhi aap iske liye ek badiya sa review daal do to bhi koi dikkat nahi..jitne log bach sake inke fraud se utna accha

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Bogus Company. Never Order.

Order Cake , Flowers and Greeting for Valentine.
The order Never delivered.
Not able to reach customer care.
No update in Website.
No e-mail Communication.
After reading reviews here i guess I'm scammed.
Will have to send legal notice

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Pathetic and fraud Mayflowertree

I had ordered a gift from Myflowertree on 14 Feb yesterday ( order ID 1153475) and the delivery was supposed to be done same day before 2100 hrs. Today is the second day and so far the delivery is not done. Customer care doesn't work, no way to get the status. Written complaints are not responded. I don't know whether it will ever be delivered or am I going to loose my money. There's is no way to get refund done. I have not seen such a horrific portal in my life and I regret as it has spoiled my day. By checking other reviews, now I am convinced that this is a fraud portal and need to be reported to the consumer court and law enforcement agencies.

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

Fraud Company

I have placed two order yesterday and none of them delivered yet. They took extra Rs 99 for the same delivery for each order. Now the occasion is over , there is no point of receiving the order. so I went to the website to cancel my order and found that it dont provide any option to cancel the order, I reached out to customer care but none of them pick the phone. Its a pathetic experience and seems like a fraud company

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

My First and last order

I'm wondering whether this company has the right to do business. My first most regretful experience happened with this site yesterday 14th Feb and till now I don't know about the status of my order on 15th Feb. (order I'd 1150518). No help desk response and false email confirmations. Even no window to cancel the order. Pls think twice before placing any order on this site

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Worst service

Worst service. Ordered a plant and it was showing same day delivery. Even after that they took 98rs extra for same day delivery. Even after paying the amount, package was not delivered. And no response from cx service as well. My money is simply lost. No package, no response. They have opened the website just to loot people. Please never use this site. Thank you.

February 13, 2023
Unprompted review

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