Myflowertree Reviews 783

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 57 reviews, most reviewers were let down by their experience overall. Many customers expressed strong dissatisfaction with their orders, frequently reporting issues such as non-delivery, significant delays, and incorrect items. The delivery service was a major point of contention, with numerous complaints about late deliveries, unattempted deliveries, and false delivery updates. Reviewers also found it difficult to contact the company, citing non-responsive customer service, invalid contact numbers, and unanswered emails. Many people expressed extreme dissatisfaction with the persistent problems encountered. While a small portion of people felt satisfied with their purchases, describing flowers as fresh and cakes as delicious, the majority of consumers encountered problems with product quality, receiving items that looked different from what was ordered or were in poor condition. Some customers also mentioned being charged extra for services that were not provided or for remote deliveries that never occurred.

What people talk about most

Order

Customers consistently express strong dissatisfaction with their order experiences. Many reviewers report... See more

Delivery service

People report significant dissatisfaction with delivery services. Many customers experienced orders not being... See more

Product

Users describe ambiguous interactions with product. Some reviewers express satisfaction, praising delicious... See more

Customer communications

Customers had negative experiences with contact. Many reviewers report significant difficulties in reaching... See more

Website

Consumers find the website to be problematic. Many reviewers express significant concerns about the website's... See more

Reviews shaping this summary

Rated 1 out of 5 stars

NOT DESERVE TO BE GIVEN A SINGLE STAR OTHERWISE THESE FRAUD PEOPLE SHOULD BE TAKEN TO LAW. RAKHI GIFT FOR MY SISTER ON 9TH AUGUST 2025 WAS DELIEVERED AFTER 3 DAYS AND THAT TOO AT 1 AM MIDNIGHT EV... See more

Rated 1 out of 5 stars

@myflowertreemft You are such a pathetic #ecommerce site reason... 1. 5th order same issue delayed delivery. 2. No Support call hold time exceeds 20 minutes. 3. No one responds back on whatsap... See more

Rated 1 out of 5 stars

I ordered a heart shape chocolate cake and i got a pathetic cake which is completely different from the one I had ordered..they charged me Rs.949 and gave a horrible looking cake..am too much irritat... See more


Company details

  1. Gift Shop
  2. Bakery

Written by the company

MyFlowerTree delivers over 1200 orders a day and growing. Our values haven't changed since those days, we're still on our way to make it a highly valuable and reliable brand. We love our customers who trust us with their important occasions. We take this responsibility very seriously.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

783 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order flowers from this site

I had ordered from this site on valentines Day.. They did not deliver my order.. out of blue moon changed the date to next day. (although i paid extra for same day delivery). No tracking system.. No call centre.. They don't lift calls... Such a stupid site... Don't at all order from this site and waste ur money

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

very very very poor service and wrong…

very very very poor service and wrong commitment don't order and buy form here.

yesterday is a valentine day and i ordered something for my wife from their website. and you should tell this nonsense to someone else that you and your delivery person are making excuses. if you have the address then why didn't you deliver it. i wanted to surprise my wife and you guys surprised me.
what to do with that parcel on the second day, it is a valentine gift from me to you and your team keep it and return my money to me.

February 13, 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent website/ Scammed out of my money

Ordered two vases. What was supposed to be delivered on the 27th was delivered on the 3rd next month. When the products came, the vases were shattered and the plants/flowers were rotting with a disgusting smell. I wasn't able to even open the packaging without cutting my hand on the glass shards and powders.

I wrote to customer service about this, and they reply a week later. I sent them the images I had taken but they suddenly started asking for more images from other angles. After I explained multiple times that it's been over a week since I threw away the garbage, they are telling me continuously that if I can't upload a new pic, I will not be sent a new piece/refunded.

This is a scam website, please do not put yourself through the trouble of dealing with this.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience

It was the first time I placed an order on this site and to get my order delivered on the right place I had to issue two complaints one for the late delivery and other for the delivering guy Charging the extra amount for the delivery and insisting on paying the amount . This was highly unacceptable as my friend had to pay the amount to collect the delivery inspite of me paying the full amount in advance.

January 2, 2023
Unprompted review
Rated 1 out of 5 stars

substitution policy

In the name of substitution policy they will give any cheap flowers to you. I ordered 20 yellow roses they gave me some 20 cheap flowers.

I argued with them many times but they didnt accept to send 20 yellow roses for which I paid for.

December 12, 2022
Unprompted review
Rated 1 out of 5 stars

Cheap, not fresh, not courteous (staff) and a scam

Ordered a truffle cake for express and time delivery. Received a chocolate cream cake, later than promised time and with no customisation whatsoever. Raised a ticket and got told minor variations are to be expected as some expert chefs handmake our cakes so it wont be similar to the photos show - which is understandable of course, but missing message, totally different decor, missing elements such as chocolate dust, ganache topping and truffle flavour altogether makes it a regular chocolate cake.

The so called chefs must know how a truffle cake is made vs how a regular cheap chocolate cake with loads of artificial flavouring, colouring and cheap ingredients is made.

They charge premium price, show premium products but supply very cheap local, not so fresh and of course wrong flavoured cakes!

Would not use them for family or friends, they will undoubtedly ruin your occasion

December 31, 2022
Unprompted review
Rated 1 out of 5 stars

Flower tree has pathetic service levels

I have used my flower tree couple of times and their service is pathetic. I paid extra fixed time delivery charges so that my order could be delivered between 9-10am IST and at 11am also there was no update. The customer service number keeps ringing looks like no service team is there. Highly unprofessional site...

December 23, 2022
Unprompted review
Rated 1 out of 5 stars

Not impressed by "Impressive Red Blooms"

The "Impressive Red Blooms" were tiny, wilting on arrival and completely dead the following day. Their customer care response: "Our records indicate that your order is already delivered. Any complaint for the perishable products can not be raised after 24hrs from the delivery." Flowers for 24 hours only?

November 29, 2022
Unprompted review
Rated 1 out of 5 stars

WORST SERVICE EVER!

WORST SERVICE EVER!! Nobody responds to anything at all. It has been a long time since the order was delivered and despite contacting multiple times, they are very careless at addressing the issue. We received the item that we did not order and no effort has been made from the team to even look into what has happened. Never recommend this website to anyone in future.

November 15, 2022
Unprompted review
Rated 1 out of 5 stars

Worst Service, Lied about order delivery, Charged extra but delivered order next day

Worst service. I have sent an order for my girlfriend to surprise her. Firstly they were lying that the order is delivered but in reality it was not. Then I have raised the complaint on the same day - then they delivered it the next day that too very late evening (like 8ish). They have delivered the different flowers than what I ordered as well and when I have raised the complaint then its been a week and they are not replying to me and closing my complaint without any notes. They have charged me 200Rs extra for the fixed time delivery. There was no sense of ownership by the customer service team and the person who was handling my compliant. I will never order anything from their website again. Stay away from this website.

November 3, 2022
Unprompted review
Rated 1 out of 5 stars

Non Delivery of Order

Dear All,
Below is a mail dt 12 Sep 2022 at 7.00pm received from MyFlowerTree
Dear R.... M.....,

Your MyFlowerTree order #1087873 is running as per schedule and will be delivered today between 19:00 - 22:00 hrs. Thanks for choosing India's Favorite Florist.

Team - MyFlowerTree.com

Order hasn't been delivered till dt - 16-10-2022.

repeated mail to MyFlowerTree bouncing back with mail as below

Address not found
Your message wasn't delivered to su........myflowertree....m because the address couldn't be found, or is unable to receive mail.
LEARN MORE

Idea of this review is to HIGHLIGHT that MyFlowerTree is a Fake set up.
Please don't fall pray to them

Regards

September 12, 2022
Unprompted review
Rated 1 out of 5 stars

Worst service ever

Worst service ever, i placed an order my friend the order was supposed to be deliver within 3 hours its already overdue by 2 hours the customer service lady dosnt even have delivery guy contact. Everytime i called her she said order will be delivered soon. Wasted my 3 hours and money. They dont even have any arrangement to refund money when you explain the issue to them. I would not recoomend anyone to order from this website.

October 16, 2022
Unprompted review
Myflowertree logo

Reply from Myflowertree

Dear Raveneet,

We sincerely apologize for the inconvenience caused. At MyFlowerTree, Customer Experience is of utmost importance and we work really hard to make it nothing short of the best.

Based on our records your order was delivered with a slight delay.

We are connecting with the driver to understand the reason for the delay.

We regret the inconvenience caused and assure your of best services in future.

Rated 1 out of 5 stars

Worst company for ordering flowers

Worst company for ordering flowers. I ordered carnations with highly beautiful packaging on the website, and then the guy delivers a bouquet of some other flowers which were not even fresh wrapped in a plastic sheet. The worst company to order anything. There customer service is so bad that they put the blame on you , or will say sorry for the experience and will hung up the call.
Never order anything from them so your special occasion remains special instead of making it a nightmare.

September 26, 2022
Unprompted review
Rated 1 out of 5 stars

Fraud site

Fraud site - never order from here. Either it will be extremely late or they will never bring it to you. I am sad to have experienced this service. You dont want to experience that on your mom’s birthday where everyone is just waiting for the bloody cake to arrive from this fraudulent company and surprise, it never showed up. On top of it, hats off to their employees who do a great job at copy pasting false hopes and messages. Dishonest and tiring, took all my money. Their seo is great that made me click on it. Their service and company deserves to shut down.

September 17, 2022
Unprompted review
Rated 1 out of 5 stars

My Flower Wpp Scam

No, I wouldn’t recommend this website at all. Its a scam. Its very late delivery, you wont get delivered what you pay for, they have really exquisite cakes for the show so they justify the high prices but what you get is a cheap ordinary cake, second they don’t deliver the add ons that paid for, just a cheap stupid cake and thats all, rather send your loved one a cheque instead of using this stupid website, they are scamming us by eating half your money

September 16, 2022
Unprompted review

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